If oversea customers like us know that we have to pay for custom duty, then we will not buy the products. We end up have to pay $50 cad upon delivery. I was shocked by this extra cost that I have to... See more
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See what reviewers are saying
I have ordered some products recently three times. The online store said that the delivery time is two weeks. However, no delivery could be done within 14 days. More worse, I had to send message to th... See more
As an overseas customer, it's a blessing to be able to purchase Vitagreen products here in Canada. My family and I have been eating Lingzhi for many years, and our immunity has gotten much better!
Their product 脈通三七 really works for reducing cholesterol levels. After taking it for 45 days, my cholesterol dropped by about 20%. I’m very happy with this result and feel I made the right choice. Tru... See more
Company details
Written by the company
A health product brand that offers a range of natural and high-quality health supplements, herbal remedies, and nutritious foods. Their products are made with traditional Chinese medicinal herbs and modern technology, ensuring the highest quality and effectiveness.
Contact info
18 Dai Hei Street, Tai Po Industrial Estate, 000000, New Territories, Hong Kong
- info@vitagreen.online
- vitagreen.online
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Still haven't received the products we purchased
It's nearly a month already. We still haven't received the products we purchased.
Poor customer service!
I sent them email to help me with an issue about my order but they ghosted after charging. As a first-time customer, it is really disappointing and discouraging me to order again. Poor customer service!
Order still hasn't been shipped after six weeks! Customer service does not reply to follow up at all!
I followed up SIX times over the past five weeks on an order I placed in November and received no response! My order still has NOT been shipped!!!!!
Don’t order from Vista green Canada
Don’t order from Vista green Canada, I placed order via their Canada site and when I received the order, I have to pay for duty tax due to shipping it from HK. This is ridiculous. What is the point of having a Canada branch when stuff all ship from HK?!??!? I don’t think the buyer should be responsible for that. If I know it is going to ship from Hk, I won’t even bother to order from them. Sent them an email last week regarding on this issue and still have no response.
No Customer Service
The order was wrong. There is not really a customer service contact. Obly option is to send message on the website. I sent a message on the website twice and no response. No confirmation or case number when you send message on website by the way, so just waiting for a possible response. Worst e-commerce website ever.
Paid $400 plus never received anything! Be AWARE!
I bought over $400 worth of products and never received anything from this company. Their deliver service in the US is not capable of fulfilling my order. 3 months later, they are still keeping my money, no products. Don’t waste your money with them! They will just take your money and never talked to you!
No Tracking number for shipment
Shopping experience was great, easy to place order. The only drawback is there is no tracking number for the shipment since they change shipping company. So we’re in the dark of the fulfillment of the order
Thank you for your prompt action to…
Thank you for your prompt action to resolve the issue I encountered. Highly recommended.
I am very disappointed
I am very disappointed, had contacted couple times for missing order but no response and no solution provided how the issue can be fixed.
I tried vitagreen product since 2019
I tried vitagreen product since 2019, their product is good. I feel less pain during my period
It’s great for my health
It’s great for my health, best purchase ever👍🏻👍🏻
Long term client
Long term client, professional stuff and good product
Take your money but never send it
Don't order from them, they'll never deliver your products. More than happy to help before you've ordered but once you've ordered you'll never be able to contact them again
SCAM, STAY CLEAR
Absolutely scam of a company. Never delivered the products and despite multiple attempts at contacting them they never got back to me
It's been a month since I paid and…
It's been a month since I paid and haven't received my product, sent an email for a refund but no one has contacted me, it's so bad.
Additional Charges on Mother's Day Package Order
I am writing to seek clarification regarding my recent order, placed under the Mother's Day package promotion. The details of my order are as follows:
Menopause x3
Herba Precious 60 Capsules x3
Water Reduction Capsules x3
Lingzhi x3
As part of the promotion, there were several free items included with this package. However, upon reviewing the invoice, I noticed an additional charge of AUD 138.45 applied to these "free" gifts. This discrepancy was unexpected, as the promotional webpage indicated that these items would be complimentary
Could you please clarify the reason for this additional cost? I would appreciate it if you could review my order and ensure that the promotional terms are correctly applied.
[Order No: #11372]
Besides shipping fee you need to pay duties upon arrival
I wont give reviews with the product yet but the shipping fee and the duties.
I'll give a product review after 2 months.
Shipping fee is expensive and besides it, upon arrival you need to pay 25$ for duties and etc.
A Fast & Efficient Online Shopping Experience
I never imagined I can receive my order so fast. Thanks for the efficient arrangement!
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