Eyebou (Visioneboutique) 

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See what reviewers are saying

Rated 3 out of 5 stars

This website provides great customer service and super fast shipping... however unfortunately the sunglasses they sell are fakes. I purchased a pair of Quay Australia sunnies exactly the same as a p... See more

Company replied

Rated 4 out of 5 stars

Trial contacts arrived within a couple of days- cute packaging! Could pause subscription on the website without a hassle. I had ordered their Vitamin Contacts- the first few days, the contacts start... See more

Rated 1 out of 5 stars

Horrible website .. no tracking number for shipment visibility.. I don’t even know if they are planning to ship my order anytime soon

Company replied

Rated 1 out of 5 stars

The monthly rip very quickly and now I have a scratched eyeball because one ripped

Company details

  1. Glasses Store
  2. Sunglasses Store

Information provided by various external sources

The contact lens subscription service in Europe and the first in the Middle East.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best service ever

8 April 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

We really appreciate your review dear, Thank you for purchasing from VisioneBoutique.

Rated 5 out of 5 stars

Fabulous service

Fabulous service! This company stocked a pair of glasses that I was looking for but couldn't find anywhere else, online or in stores. Impressive stock!

7 April 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

We really appreciate your FABULOUS review dear, Thanks A lot.

Rated 5 out of 5 stars

Amazing amazing amazing

Amazing amazing amazing! Never any problems! More than happy with your services. Thank you so much vision boutique❣️

6 April 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you, dear, for your Amazing review, hope to find you always happy with our services.

Rated 5 out of 5 stars

Thanks

Thanks a lot for this super service

31 March 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Hope to always find our services in the shape you want Mr, Ahmed, Thank you for your review.

Rated 1 out of 5 stars

Sending the wrong things and codes

Incorrect lenses and bad customer care

21 March 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Hi Hessa,

Sorry for the inconvenience that this may have caused you. According to your last purchase, you used the code and it was verified and when we checked your invoice there was a valid discount on your order.
We understand you were unhappy with the free gift and we're happy to exchange it for you.

Please also note that discount codes do not work on promotional items.

Feel free to call us should you need any further assistance: we’re available by phone (+965-22497083), email (support@visioneboutique.com) and chat Sunday-Thursday 8 a.m.–5 pm, Saturday 1pm-5pm (Arabian Standard Time).

Thank You.
VisionE Boutique

Rated 5 out of 5 stars

Very organized unbelievable it was just…

Very organized unbelievable it was just perfect 👌🏻
Besides cherry coffee color OMG OMG OMG 💔💔💔
Thank you soooooo soooo much 🙏🏻🙏🏻🙏🏻

14 March 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank You dear for this stunning review and happy to hear that you're satisfied. Hope you purchase again soon :D

Rated 5 out of 5 stars

Thank u to be there

I cancelled all shop and online shopping for lenses ordered i just order now from vision boutique and I advise all my family and friends to reder from vision Boutique. Am so satisfied ، Thank you for being there.

11 March 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you dear for your encouraging and it's our honour to have you as a loyal customer :D

Rated 5 out of 5 stars

Customer from Greece

Firstly, I was really sceptical about my perchase. Then, I received it. Only one word fits for this shop: OUTSTANDING. I will surely buy again! I placed my order late at night on 5 of March 2019 and on 8 of March 2019 I had my sunglasses at my doorstep! Good Lord! I couldn't believe it! Only 3 days from Kuwait to Greece!!! The customer service is also excellent! I have no words... Outstanding shop. Thank you for everything guys and keep the good work!

8 March 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you dear for your encouraging and it's our honour to have you as a loyal customer :D waiting for your next purchase soon

Rated 4 out of 5 stars

I liked every single thing

I liked every single thing, but the gift!!!
violet lenses!
come on, who would wear this color !
I suggest you put some options for the gift (color options)
other wise it doesn't matter if there is a gift, as long as I'm not gonna use it
wish you consider my suggestion
regards <3

7 March 2019
Unprompted review
Rated 5 out of 5 stars

Myself, my sisters & friends are loyal customer of VisionE Boutique!

I am really a loyal happy customer of VEB. It's so easy to talk to them, very approachable, very friendly. My eyes have a -8 power and usually, I can't find it here in my place. I'm always worried about looking for it. But, VEB save my days! Now, I'm buying the contact lenses, not just for myself, but my sisters and friends are buying and satisfied too. Keep it up VisionE Boutique for your awesome services and maintaining the good quality products. I Love You VEB! Muah!

4 March 2019
Unprompted review

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