Eric and his team deliver by far the best customer experience you could possibly imagine. They’re always sending me cute ideas of things I would have never known existed. They’re always sending qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just bought my third bag after purchasing two Chanel bags from this company 16 months ago, along with a Chanel belt. The quality is unbelievable. One of the bags I have carried every day and it st... See more
Company replied
This purchase makes 5 times that I have bought from Crozus! I am so impressed with the quality as always. Of course I cannot leave a superb review without mentioning the BEST customer service/ sales... See more
Company replied
Company Rep Eric went above and beyond I made a mistake noting his product for another and tried canceling The other vendor no contact info. Anyway we got corrected , but what a Hastle and va... See more
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Company details
Written by the company
Founded in 2019, our mission is to deliver Luxury for Less while becoming the most trusted and leading store in the market. Since launch, Crozus - Fasbags has built strong, loyal relationships by putting our customers at the heart of everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about us or our products, feel free to contact us. We're here for you - now and always.
Contact info
United States
- support@vipfasbag.com
- vipfasbag.com
4.9
Excellent
497 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David is very knowledgeable and a…
David is very knowledgeable and a valuable asset for the organization. Dominic
13 August 2025
Unprompted review
Reply from Fasbags
Hi Dominic, Thank you for your kind words! We’re so grateful for your support and happy to know our efforts are appreciated!
Please let us know if you need our support.
Pleasantly surprised and looking forward to my next haul!!
Hi highly recommend this seller. They have a huge inventory of bags and accessories, all of which are exceptional quality. The shipping is relatively fast and easy to track, and the customer service is top-notch. I've made 2 purchases this far and will absolutely make 2 more before the year is over. (I'd add photos if I could. My bags are gorgeous.) At my recommendation, 3 of my girlfriends have also made purchases as well - all of whom are very satisfied. If you're considering purchasing, go ahead and pull the trigger! I'm positive you'll be pleased. (And honestly, worst case scenario you can just return your purchase because this retailer is legit!)
11 August 2025
Unprompted review
Reply from Fasbags
Thank you so much for your wonderful recommendation, Jenna Clark! We’re delighted to hear you’ve had such positive experiences with both the quality of our products and our service. It’s amazing to know that not only have you been happy with your purchases, but your friends have also enjoyed theirs, which means the world to us. We truly appreciate your continued trust and look forward to helping you find more pieces you love throughout the year!
These bags are BEAUTIFUL
These bags are BEAUTIFUL! I’ve bought several for both my friend and myself with the help of our personal shopper and we plan to buy more! Highly suggest. You will not be disappointed! ❤️
12 August 2025
Unprompted review
Reply from Fasbags
Thank you so much for sharing your kind words, Brooke D! We’re thrilled to hear that both you and your friend are enjoying your bags, and it’s wonderful that your personal shopper has been able to help you find the perfect pieces. We truly appreciate your recommendation and can’t wait to assist you with your future purchases!
Amazing products and service
Amazing products and service
Ordered multiple items
30 July 2025
Unprompted review
Reply from Fasbags
Thank you kindly for your lovely feedback, Helen! We’re so happy to know that everything from our team’s support to the quality of our products lived up to your expectations. Your satisfaction means the world to us, and we can’t wait to welcome you back again soon!
Reply from Fasbags
Thank you so much for your wonderful feedback, Di El! We’re truly delighted to hear that you had such a positive experience with us. Knowing that our staff, the quality of our items, and the products themselves all met your expectations means a great deal. We look forward to serving you again soon!
Excellent transaction
Excellent transaction. The handbag is beautiful & a very good price! Thank you!!!
27 June 2025
Unprompted review
Reply from Fasbags
Hi Carolyn, Thank you so much for your lovely feedback! We're thrilled to hear you love the handbag and felt it was a great value. It was a pleasure serving you, and we look forward to helping you again soon!
David was very thorough with my orders
David was very thorough with my orders, he answered all of my questions .outstanding service from Daid
28 July 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind words, Barbara! We're so glad to hear you were happy with our service and follow-up. Our goal is always to provide a smooth, helpful experience from start to finish. We truly appreciate your support and look forward to assisting you again soon!
Excellent service and follow up.
27 July 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind feedback! We're delighted to hear that you were pleased with both our service and follow-up. Providing a smooth and supportive experience from start to finish is always our goal, and it means a lot to know we met your expectations. We truly appreciate your trust and look forward to assisting you again in the future!
I was delightfully surprised by the…
I was delightfully surprised by the quality of my purses! Not only are they absolutely gorgeous, but the material and craftsmanship are top-notch. You can really feel the attention to detail. I’ve already got my eye on the next one—I can’t wait to order again!
24 July 2025
Unprompted review
Reply from Fasbags
Hi Rocio, Thank you so much for your lovely feedback! We're absolutely thrilled to hear that you’re happy with the quality and design of your purses. Our team puts a lot of care into every detail, so it truly means a lot to know you noticed. We can't wait to have you back for your next order. Please let us know if you need any help choosing your next favorite!
David is dedicated to great customer…
David is dedicated to great customer service. He is a professional. Quality if all bags has been great.
23 July 2025
Unprompted review
Reply from Fasbags
Hi Albert, Thank you for your wonderful feedback! We're so glad you've been pleased with the quality. It's great to know our team made your experience smooth and easy. We truly value your trust and look forward to serving you again soon!
Haven't received it
Haven't received it, and now know it's a fake where you claim the brand is LV. And, no, you did not claim it was a replica. Ill change my comment if I do receive it and it's not ridiculous
10 July 2025
Unprompted review
Reply from Fasbags
Hi Lori, we’re truly sorry to hear about your concerns, and we apologize for any confusion or frustration you’ve experienced.
About our products, we always indicate that our products are replicas in both the product description and in the welcome text provided when you place an order.
And we couldn’t locate your order under the name in our system. Could you kindly reach out to us directly with your order details via email: support@fasbags.shop or phone: (209) 340-0958? We’ll be happy to assist you further and ensure we resolve this as quickly as possible.
Update Aug 22: We haven’t heard back from you. Could you share your order ID or email so we can better assist you? We’re here to help.
Gorgeous handbag
I really love the handbag and scarf I just bought it, high quality and luxury, the price has been discounted, good customer service, very fast delivery and I am buying the second shoulder bag. I highly recommend everyone to buy here, thank you Azura ❤️
14 July 2025
Unprompted review
Reply from Fasbags
We’re so glad to hear you’re happy with your purchase, Maitram Hoang! It means a lot to know you loved the quality, service, and fast delivery. Thank you for your trust and for coming back for a second bag. We truly appreciate your support and please us know if you need our support
Reply from Fasbags
Hi Theresa, We are so happy to hear that you love them. Thank you so much for your kind words. We hope to have a chance to serve you better in your next purchase
Good quality product
Good quality product. Delivery was on time as well. Good procuct and good service.
2 July 2025
Unprompted review
Reply from Fasbags
Thank you so much for your kind feedback, B. Brian! We're delighted to hear that you were satisfied with both the quality of the product and the on-time delivery. It's always our goal to provide great products along with excellent service, so your satisfaction means a lot to us. We truly appreciate your support and look forward to serving you again in the future!
Love my purchase!
Great communication about my order and the product I received is beautiful!
8 July 2025
Unprompted review
Reply from Fasbags
Hi Ange, Thank you so much for your wonderful feedback! We're truly happy to hear that you had a great experience with our communication and that you love the product you received. If you ever need anything else, we’re always here to help! 💖
Oh this is my fifth purchase from…
Oh this is my fifth purchase from Fasbags-Crozus, it is always pleasure to do business with Azura, with the first purchase she found me by texting and taking care of my inquiries as her own !
She is the one to go with!
Quality, perfection, delivery, on time shipping! You can trust her as I do with all purchases! Keep up the good work Azura!
7 July 2025
Unprompted review
Reply from Fasbags
We’re so grateful for your continued support and kind words, Ken Cell! It’s always a joy to serve you, and we’re glad to know each experience has met your expectations in quality, service, and delivery. Your trust means everything to us. Thank you for being such a valued customer!
Highly recommend
David is an excellent customer service representative. I have purchased several bags that arrived on time and were exactly as described. I did have an issue with one bag and he made sure to have a replacement sent out. Highly recommended.
5 July 2025
Unprompted review
Reply from Fasbags
HI April Ryan, we truly appreciate your support and are so glad you’re satisfied with your bags. It’s great to know everything arrived on time and matched your expectations. We're also happy we could quickly sort out the issue with one of them. Thanks again for recommending us!
The bag is gorgeous and they went above…
The bag is gorgeous and they went above and beyond to find the one I was looking for! Will buy from them again soon. I highly recommend this site!!
3 July 2025
Unprompted review
Reply from Fasbags
Hi Cassandra, Thank you so much for your wonderful feedback! We're thrilled to hear that you love your bag and that we could help you find exactly what you were looking for. Your support and recommendation mean a lot to us. We can’t wait to have you back for your next purchase!
David is an amazing costumer rep
David is an amazing costumer rep, applies to messages very promptly, he’s professional seller
Thanks
30 June 2025
Unprompted review
Reply from Fasbags
Hi Gohar, Thank you so much for your kind words! We're glad to hear that you received prompt and professional service. Providing a smooth and positive experience is always our goal, and your feedback truly means a lot to us. We look forward to serving you again!
Everything I’ve bought has been great…
Everything I’ve bought has been great quality and appears just as it does on the site. Customer service is also wonderful, as they communicate very well. Generally when buying things from another country, communication has its challenges, but I have not had those issues with this company.
27 June 2025
Unprompted review
Reply from Fasbags
Hi md, Thank you for your wonderful feedback! We're so glad to hear that you've been pleased with the quality of our products and that everything matched what you saw online. It's great to know our team made your experience smooth and easy, even across borders. We truly value your trust and look forward to serving you again soon!
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