They responded immediately, within 15 minutes of call, electricity was established at two properties. Scheduled work was not affected! They opened before 08:30 so I did not have to call back. Sign up... See more
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Quick, simple and highly recommend. I submitted my information the night before and first thing the next day, I received a call breaking down cost and what were the steps to switch over. Not only am I... See more
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Mr. Zambito from the Concierge Team was fantastic! He explained everything we needed to do and was very patient with us old folks! He led us through the process with caring and understanding. I was... See more
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My representative was Naim and he was fantastic. Being new to solar energy and now having to pick an electric company that would meet my needs was challenging for me. Naim so patiently answered all my... See more
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Company details
About Ambit Energy: VIP Concierge Team
Written by the company
Ambit Energy
Who are we?
Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone.
Choosing an Energy Provider:
Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier.
Customized Solutions:
Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service.
Business & Commerical:
Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy's Mission:
Written by the company
- “To be the finest and most-respected retail energy provider in America.”
T.L.C. Guarantee
Try it. Like It. Or Change It. Guaranteed.
We’re so confident you'll be happy with your new Ambit Energy plan that we're willing to guarantee it! If you find your plan isn’t exactly what you need, you can change to a different Ambit term plan any time once in your first 12 months of service without penalty. So... shop with the confidence of knowing you can't go wrong! It’s our way of letting you know that we’re committed to providing you with the service that’s right for your needs.
Contact info
2807 Allen St #2369, 75204, Dallas, United States
- (817) 402-2664
- team@vipenergyservice.com
- vipenergyservice.com
4.7
Excellent
606 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Ambit Energy: VIP Concierge Team
Eva, what can I help you with today regarding customer service.
Definitely reliable and quick smooth…
Definitely reliable and quick smooth customer service.
22 May 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for sharing this Sunshine! We’re glad to hear you found our service reliable, quick, and smooth. We truly appreciate your trust, and we’re always here to help whenever you need anything.
Reply from Ambit Energy: VIP Concierge Team
Thank you for your review, Charise! I’m glad to hear your experience was quick, pleasant, and efficient. We appreciate you choosing us.
They gave me everything and then some…
They gave me everything and then some on what I was looking for.
13 May 2026
Reply from Ambit Energy: VIP Concierge Team
We appreciate your feedback! It’s great to know we met your needs and went above and beyond your expectations. Thank you for trusting us.
Reply from Ambit Energy: VIP Concierge Team
Thank you for your review, Sharon! I’m glad we were able to assist you quickly and get everything taken care of within minutes. We appreciate you choosing us!
Easy service
12 May 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you, Richard! We’re glad to hear the service was easy for you. We appreciate you choosing us.
The service that I received with this…
The service that I received with this company was immaculate. They helped me from every step of the way. I love how they helped me with everything. And found me the best rates. Thank you so much.
12 May 2026
Unprompted review
Reply from Ambit Energy: VIP Concierge Team
Arianna, thank you for the wonderful feedback. We’re glad to know our team was able to support you throughout the entire process and help you secure great rates. We appreciate you and are always here if you need anything.
Too expensive was lied about price bill…
Too expensive was lied about price bill kept going up
30 April 2026
Reply from Ambit Energy: VIP Concierge Team
I’m sorry to hear about your concerns regarding the price and billing. We definitely want you to feel confident in the plan you’re on. If you contact us directly, I can take a closer look at your account and go over the charges with you to clear up any confusion and help find a better fit if needed.
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for the great feedback, Jesus
! We’re glad you had a positive experience with us. If you ever need anything else, we’re here to help.
Great experience
5 May 2026
Reply from Ambit Energy: VIP Concierge Team
We appreciate you taking the time to leave a review. Cynthia!
It’s wonderful to hear that you received great service. Let us know anytime if you need further assistance.
The gentleman was very friendly
13 April 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you for the kind feedback Schalk. We’re happy to know our team treated you with friendliness and care.
Fast. Precise. Consistent.
They got everything that I needed. No hiccups. Constant communication.
1 May 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you for the great review, Mason
! Happy to hear everything went smoothly and that our communication helped throughout the process.
Everything going well so far.
27 April 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you for sharing your experience! I’m glad to hear everything is going well so far. If you ever need anything, we’re here to help.
Best attention ever!!
Mr. Naim from this staff is a very helpful and friendly person; in less than half an hour we were able to have all the services for our department
25 April 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you for sharing your feedback Carlos! We’re delighted to hear that Naim’s helpful and friendly support made the process smooth and quick. Having all your services set up in less than half an hour is exactly the kind of experience we strive to provide. We appreciate you choosing us and we’re always here whenever you need assistance.
Great customer service, process to turn on services is quick
I was impressed on how quick the process was to turn on my services. I had a great customer service experience with Naim.
15 April 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you for sharing your experience, Rosa! We’re glad to hear the process to turn on your services was quick and smooth. Naim will be happy to know his customer service made a great impression. We appreciate you choosing us and we’re here anytime you need support.
I asked team that I need service from…
I asked team that I need service from April 30th and based on that I made payment and now they are saying either they activate now or on may 8th. This was not told earlier
17 April 2026
Reply from Ambit Energy: VIP Concierge Team
Thanks for your feedback. I’m sorry the activation dates weren’t explained clearly — I understand the frustration. We’re already working to get this resolved and will update you as soon as we have a confirmed option.
I don't know because we just started…
I don't know because we just started but it seemed to be okay
11 April 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you for sharing your experience so far! We’re glad everything seems to be going well. If you need anything as we continue, we’re here to make sure everything stays smooth.
The Ambit process is very easy and the…
The Ambit process is very easy and the support staff is top notch.
15 April 2026
Reply from Ambit Energy: VIP Concierge Team
Thank you for the great feedback! We’re glad the process felt easy and that our support team took good care of you. We’re always here if you need anything. Welcome to Ambit!
Reply from Ambit Energy: VIP Concierge Team
Thank you so much for your kind words, Anthony! We’re really glad to hear our team’s friendliness and patience made a difference for you. We appreciate you taking the time to share your experience.
Kind respectable and good overall thank…
Kind respectable and good overall thank you all very much. For easy access and hard work.
4 April 2026
Reply from Ambit Energy: VIP Concierge Team
We truly appreciate your feedback, Mary. It’s great to know you felt our team was kind, respectful, and hardworking. Providing easy access and reliable support is important to us, and we’re grateful for your trust.
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