Vinted DK Reviews 

When you have no troubles with the seller all went smoothly.When you experience a problem vinted is very slow in taking action and solve the problem.

Great app and very easy to use! ✨

I’ve had a really positive experience with Vinted. Selling is simple, shipping is easy, and it’s a fantastic way to give pre-loved items a second life while earning some extra money.

Highly recommended! 💕

Do not sell high-value items here. A buyer bought a 2500 DKK Ralph Lauren dress, admitted in the chat that they wore it, and admitted they stretched the fabric causing stress tears. They even uploaded photos wearing it! Instead of following their own policy, Vinted support agent Olena refunded the buyer and told them they didn't have to return the dress to me. They gave away my property for free to a scammer and refused to compensate me. Absolute fraud.

Non-existing customer service.
As long as your packages arrive and everything runs smoothly Vinted is a great way to buy and sell used clothes but if something goes wrong dont count on Vinted to help you.
I have had an order thats been lost for 2 weeks now and Vinted hasnt replied to anything.
I have send mails, I have opened cases but nothing. They promise in their automated response that you will be contacted after 48 hours... Its been over a week and i havent heard anything. The only way to contact Vinted is in writing, So either by opening a case on the buy itself or by mail. I have done both but nobody replies. GLS wont do anything before Vinted is involved but apparently they are all on holidays. So I guess I am just f***ed and my order is lost.
Thanks Vinted for this very non pleasant experience of just receiving no customer service at all and being completely ignored...

I am very satisfied with the Vinted, everything works so smooth, very easy to send and information all the way 👏🏻
Marian

I do manage to sell stuff on vinted but HOW tired I am of people sending you offers that you accept but then never hear from buyer again?!!! I don’t get it. Why bother to send an offer if you don’t wish to buy?

Please make offers binding so that if the sellers agrees to the price - the item is sold. The other thing is truly a waste of time!

Also is there really no other good platform.? Reading the reviews here makes me unhappy to use their platform.

I have been in touch with the hopeless AI customer service as well. My problem was solved by the package showing up extremely late. Otherwise I doubt I would have gotten any help what so ever!

Just the fact they are not bothering to answer all these bad reviews shows they give zero f…s.

Super happy

So much easy to use

So far it’s been a positive experience for me

I find it weird you can accidentally bid higher than offered buy price

Was using vinted long ago, stopped because of all this shipping difficulties. But now it’s so pleasant, that you don’t have to worry about it at all. All is so much easier. Lovely :)

For the past 2 months, a large amount of money has been held in my account pending identity verification. I have completed the verification process 7 times, and it keeps failing “silently.” I receive no notification or explanation for the failure—only a large sum remains blocked and held by Vinted without my consent.
My username is “Spyros.” I have sent 12 messages to customer support, and each time I receive an automated reply telling me to repeat the verification process again. I am still trying, but this is unacceptable.
Please escalate my case to a human agent and release my funds or clearly explain why verification keeps failing.

The only reason they get an extra star is because a lot of purchases went well. But when it goes wrong, it goes VERY wrong.

I had a seller scam me and even though I took clear pictures showing the item was counterfeit, I was still asked to return the item. The seller also deleted their listings and clearly abandoned their account. I ended up returning it in a sad attempt to get a little of my money back and the seller didn't pick it up.

Even though I did everything exactly as recommended by platform, I still haven't gotten my money back. I contacted customer service and they promised me a reply within 48hrs. It's been over a week now and I still haven't heard anything back. I bought the item 2 MONTHS AGO!

Do not accuse of commercial selling/business because I now have a lot of caps I don’t know what to do with because I don’t use them anymore. And my family and friends didn’t want theirs either so I have a lot of the same.

Blocked me and accusing for selling fake products, although I clearly didn’t and could document the product was real.
Shitty customer service based on AI.

I am sick of people making stupid offers even when you except they dont buy its like a game to them , eg a new radley bag cost £120 listed at £10 offer of £6 what do buyers want i will delete my account

Vinted Is the best internet Place where you can buy and sell your electronics and also a lot of things ,🤩🤩🤩🤩

I am extremely frustrated with Vinted’s moderation system.

Vinted has once again told me to remove a photo from one of my listings, even though the photo was taken by me and was used only to document that I genuinely purchased the item.

This is not just about one listing. The wider problem is that Vinted appears to prevent sellers from uploading photos they take themselves inside their own customer accounts with designer brands, even when those photos are used to verify authenticity.

For example, I listed my Sézane Clyde coat. To reassure buyers that the coat was genuine, I uploaded a photo taken from inside my own Sézane account showing my purchase. I did this because buyers understandably want proof that branded items are authentic.

Instead of recognising this as responsible selling, Vinted treated the photo as a problem and told me to remove it.

This is completely illogical. Sellers are expected to prove authenticity, but when we provide documentation from our own customer accounts, Vinted penalises us. How exactly are sellers supposed to prove that an item is genuine if Vinted blocks the very evidence that supports authenticity?

The timing has also caused real disruption. I had received an offer on the Clyde coat and was waiting for the buyer to pay. Now Vinted’s interference has created uncertainty around the sale.

The moderation system feels automated, careless and unable to distinguish between a seller using random copyrighted marketing images and a seller using their own photo to document purchase history.

Vinted needs to fix this. Genuine sellers should not be punished for trying to be transparent, especially when selling designer items where proof of purchase matters. At the moment, the system is frustrating, inconsistent and damaging to legitimate sellers.