I had an issue when trying to view the Vehicle Inspection report so I started a live chat to rectify problem. They responded immediately to document the issue and then followed up via email to notify... See more
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See what reviewers are saying
All the information that I needed was absent from the report. It gave me a general description of my truck , which I already know, but none of the information I was supposed to get. No owner history a... See more
Have always been suspicious about cheap whatever especially used cars so when I was offered a good-looking model at a price my wife thought was just lovely, I didn't get excited too easily. Looked up... See more
I had a couple of minor issues getting everything set up the way I wanted and so I contacted customer support and within 3 hours they got back to me and took care of my issues. Haven't experienced su... See more
Company details
Written by the company
Your one-stop shop for vehicle data. VinAudit is a private technology company founded in Kirkland, WA that specializes in vehicle history solutions for auto dealers, consumers, and businesses. Paying exorbitant fees for basic data should be a thing of the past! Since launching in 2011 as a first-level access provider to the National Motor Vehicle Title Information System, we’ve quietly built one of the largest vehicle databases in North America. In 2020 VinAudit expanded operations to support the Canadian market, becoming one of two providers north of the border. Our solutions include vehicle specifications, market valuations, ownership costs, images, and inventory data feeds.
Contact info
15117 Main St #205-853, 98012, Mill Creek, United States
- 1-800-480-4428
- support@vinaudit.com
- vinaudit.com
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT WASTE YOUR MONEY ON THIS REPORT…
DO NOT WASTE YOUR MONEY ON THIS REPORT - TOTAL SCAM The report is missing all the information you require to assess a car.
Fraudulent
I got a fraudulent $9.99 charge on my debit card from this company. Based on looking around, they seem like a scam with various fake reviews to make them look legit. Stay away.
Scam and waste of money
Scam and waste of money
They give you info about the car model only , which are general information. Everything else "Not Found" or "No Data". I am worried about my credit card now!

Reply from VinAudit
Mary was excellent
Mary was excellent. I feel as though she went above and beyond the call of duty and handle my case with extraordinary customer service skills. Mary thank you so very much. You gave me hope.
The response I received was quick and…
The response I received was quick and the matter was resolved efficiently. Very good first impression!
The service I have received to date has been excellent.
The service I have received to date is second to none. The researcher who has been helping me has answered a number questions. The case is complex aa it involve a classic car. Her diligent help is much appreciated.
Mike
Quick and easy!
I was looking into getting a vehicle history and found vinaudit. I quickly tried running my VIN and glad it's in their database. It was quick and easy!
It is definately waste of money and a…
It is definately waste of money and a scam. First Vin search returned in some records asking for the payment before disclosing details. After the payment, raport included LESS information than the offer did. waste of money, you get nothing, search elsewere!
Save your money
Save your money
I bought the report for a potential used car purchase - the VINAUDIT report did not give me anything a google search on the VIN did not supply, as a matter of fact - a simple google search gave me more info once I managed to get through a 15-20 min sit and click...
So, if you are willing to do a few minutes on your own - you will get all of the data VinAudit gives you
I was delightfully surprised finding…
I was delightfully surprised finding Vinaudit. It's not just the price coz I'm willing to pay anyway. It's this sort of advocacy they seem to have for providing consumers with a well-research history. Something every used car buyer needs.
Highly recommended service!
Vinaudit is a great service that I consider very helpful even to sellers. It pays to have something to prove your car is in good condition on paper. I would recommend Vinaudit to anyone who is looking for a car but worried about the spending too much time and money researching.
Great company
Great company. I entered the wrong vin no. Not realizing it I paid. Well I thought I would to have to pay again. I sent my correct number they sent me what I needed. Didnt have to pay for correct one. Just should have put my glasses on. Thank you so much... Great company....thanks Mary from the support team ! Teresa p.s. great report on car.
Very quick and helpful response to a…
Very quick and helpful response to a question I asked regarding a pre 1980 RV.
A scam to get your credit card info
I got a CCC One valuation that listed “comps” as justification for lowballing me on offer. Was using VinAudit to uncover the lies. It was working until VinAudit logged me out halfway through searches. No password was created & the company refuses any communication attempts (website ticket, email, phone, Tweet...). Not a word. Once they have your money, you’re dead to them. I can’t imagine the info provided by such children is legit. This is nothing more than a scam. No legit company treats people this way. I’ve disputed payment through my bank, cancelled the card and will be filing complaints with WA AG, CFPB and FTC. Save yourself the aggravation and learn from my experience.
Misleading Service. DO NOT USE!
Unacceptable! I was looking up my vin number for a car I traded-in mid last year to get the maintenance history. Not only did it have NOTHING listed for maintenance, but the last title holder was the first time it had been put on the lot 8 years ago. $9.95 for information about the car I could look up with a google search. You all should be ashamed.
Excellent Service
She was friendly, professional, fast and highly reliable. I give them 5 starts!!!! Thank you for your support and providing me with the details I needed with a vehicle purchase!!! A++++++++
Best source of information when buying …
Best source of information when buying a used car. I have tried other sources and so far I am happy with the information provided by vinaudit.
Giving feedback is not my thing but …
Giving feedback is not my thing but after Vin Audit saved me from buying a used car with problematic past and helped me get a real good deal, i believe it is necessary to let them know I was satisfied with their service and happy to recommend them to others!
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