Video 125 Reviews 

260
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt delivery service, straightforward online ordering system, and the exceptional physical quality of the materials received. Buyers deeply appreciate the fascinating historical details, engaging commentary, and wonderful camerawork featured across the extensive selection of available videos. Many people also mention that speaking with helpful staff members makes the whole purchasing process exceptionally smooth and reliable. Though some reviewers noted minor limitations regarding audio features or narration depth, such as unalterable announcements, digital format constraints, or brief descriptions, consumers still express immense satisfaction with their purchases overall.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the videos are highly informative, featuring... See more

Quality

Customers consistently note positive experiences with quality, highlighting excellent audio and picture... See more

Service

People report positive experiences with service, frequently highlighting very quick and efficient delivery as... See more

Order

Reviewers mention positive feedback about order processes, highlighting that the website is very easy and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products, would highly recommend. Good high quality visuals and great commentary covering the history of the line etc. Fantastic value, especially on some of the older ones showing how things us... See more

Rated 5 out of 5 stars

Excellent production. Clear descriptions, easy to order, delivery within stated timescale. Top quality DVD presentation; the journey from Liverpool St to Stratford alone is worth the money! Great to b... See more

Rated 5 out of 5 stars

Very Happy with the downloads of my 2 x John Huntley narrated Diesel / Electric 35mm videos. Thank you As these are MP4 rather than MKV format..the thing I hadn't thought about in advance was lo... See more

Rated 5 out of 5 stars

It was interesting compared to the 2011 Central Line Drivers Eye View because it showed us the Central route prior to its then modernization. The end of guards on LUL and the Ongar Branch just two yea... See more


Company details

  1. Film and Video Producer
  2. also in
  3. Heritage Museum
  4. Hobby Store
  5. Model Train Store
  6. Rail Museum
  7. Railroad Company

Written by the company

Video 125 is an independent video production and distribution company specialising in documentaries about trains and railways. Our train Driver's eye views are popular with rail enthusiasts, history buffs, train drivers (believe it or not!), wannabe train drivers, and anybody with an interest in their local area. We also sell archive footage and feature length documentaries. We have shot train videos across the UK & Ireland, in Europe, Africa, and Asia. Over 100 productions are available on DVD, Blu-ray, and video download from our website at www.video125.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

260 reviews

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4.9

All reviews

(260)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I must admit to being biased

I must admit to being biased, I have been buying Video 125 products for so many years that I remember them issuing a V2000 video!! Every one that I have bought and I must have well over 50, is a gem, all down to Peter's efforts and his choice of the "commentator". I would love to know how they are all filmed but when Peter addressed my local RCTS I could not attend!!

11 March 2024
Rated 5 out of 5 stars

The Shimla Railcar

Another fascinating Indian rail journey featuring spectacular scenery aboard another quirky vehicle. Enhanced by Jonathan Kydd's measured and calming narration. An ideal companion for the Jalpaiguri to Darjeeling and Kolkata Tram videos. All very well worth watching.

6 March 2024
Unprompted review
Rated 5 out of 5 stars

great stuff !

great selection of dvd’s, Blu-rays and even downloads on transport topics
fast dispatch and delivery
very highly recommended seller and great customer service

26 February 2024
Rated 5 out of 5 stars

Best in the business

I gave been ordering Video 125 DEV's from Australia for many years. Always high quality productions & the service is excellent. No one does them better.

20 February 2024
Unprompted review
Rated 4 out of 5 stars

Video 125, the good the bad and positive feedback.

I have used video 125 for many years and enjoy their presentations. My only criticism of their procedure is that, since they started downloads, they give you a link to download your recordings, but this is only available for a certain time.

I believe what they should do is allow you to set up an account so that you can go and re-download your purchases at any time. it is very possible that they can have a limit on the number of downloads you can have, but this would save a lot of hassle. It would also enable you to keep track of which recordings you have had from them.

I have also recently written to them as I am visually impaired and I noted they are now using more text on screen during their driver IVs. In the past, they used to have the text but they also used to speak it at the same time which was much more inclusive.

25 January 2024
Video 125 logo

Reply from Video 125

Thank you for your review, John.

You can keep the video download forever and watch it as many times as you like, but you’re right that you need to download it within 28 days of purchase. If you miss that date, you can contact us and we’ll re-send the link for free (or for a £2 fee if it’s a re-download).

Every time a video is downloaded, we pay a ‘bandwidth’ fee for our web server (it’s a myth that there are no delivery costs for digital goods). If there was no time limit and you kept re-downloading it, before long we will have paid more for the bandwidth than you paid for the video, and video downloads would become a loss-making venture for us. Unlike the giants of Netflix or YouTube, we don’t have the benefit of paying for bandwidth in bulk (or owning our own servers), so it’s a cost we have to bear.

We’ve looked at adding customer accounts to our website, but it would double the cost of running a downloads service as we’d need to change technology providers to a more expensive service. We’ve also looked at alternatives like creating a Video 125 mobile app (like Netflix) but the starting price of £20,000 makes this prohibitively expensive, before even knowing if it would be successful.

We feel it’s important that we avoid adding extra costs like this that would lead to us increasing the price of our videos, especially at the moment when everybody is feeling the cost-of-living crisis!

I hope transparently sharing these details helps explain why downloading with a 28 day time limit is the only practical option.

Thank you also for the feedback about the on-screen text. It is a challenge to get the balance perfect for everybody’s needs and tastes, and we’ll take your comments into consideration for future productions.

Rated 5 out of 5 stars

Very prompt

Very prompt execution of order. Have ordered from you for many years but first experience of online order

25 January 2024
Video 125 logo

Reply from Video 125

Glad to hear you found online ordering to be easy and convenient!

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