VIBE Finance Reviews 

118
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The full team - Craig, Beth, Kim, Ceira, and Ellie (hope I haven't missed anyone out) have been outstanding working on my case, they all collectively helped massively. With other companies involved wi... See more

Company replied

Rated 5 out of 5 stars

The people! all staff not just the seniors are conscientious, firstly matching product to client needs, then chasing things through without client having to ask first, keeping client updated, making... See more

Company replied

Rated 5 out of 5 stars

The Vibe team were excellent from start to finish from our initial dealings with Alex and then Beth working tirelessly to get things over the line . We purchased a property via auction so we had tight... See more

Company replied

Rated 5 out of 5 stars

Thanks to ALL the team at Vibe for getting over the finish line on our new investment purchase. Again the team were on the ball throughout this process, helping assist with paperwork and challenge... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker

Written by the company

VIBE Finance are a multi award winning mortgage brokerage specialising in all types of commercial and residential property investments. Whether you are a first-time landlord or seasoned property investor, we can source the right product suitable for your requirements. Our vision is driven from having detailed experience working directly for specialist lenders for over a decade. We have formed long term relationships where we are able to utilise our knowledge of the entire credit process, which enables a time saving application on getting your case from enquiry to completion! This without a doubt makes our professional team so unique, allowing us to really ‘stand out’ as a specialist mortgage broker and packager. Our honest, innovative and refreshing approach will leave you keen to work with us time and time again. The multi-award winning VIBE team specialise in ‘non vanilla’ type cases; the “I don’t think this is one you’re going to do” type of challenge. Try us! Our strong relationships with our Lender Partners ensures the maximum number of successful conversions for our clients, as evidenced through our testimonials, 5* reviews and high numbers of repeat clients. Deliver Together We firmly believe that securing the best outcome depends on working proactively together by building trust and forming equal partnerships. Above & Beyond We take our responsibility for enhancing lending credibility seriously, we are tenacious and we will go the extra mile to turn dreams of property ownership into a reality. Dare to be Brave We are not afraid to get out of our comfort zone, make bold moves or challenge lenders in the best interests of our partners and clients. Communicate Openly & Often We are proactive and transparent in the way we communicate, we listen and we always follow up on our promises. Believe in Balance We are the best at looking after our clients because we look after ourselves, employee wellbeing is core to ensuring we stay focussed on delivering an unrivaled service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(118)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with regular…

Great experience with regular communication and extensive product options. As a company ourselves we have been previously advised by other lenders that we could not get a buy to let mortgage. However Vibe managed to find a solution with no hassle. Will certainly be using again for our next ventures.

6 August 2023
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for leaving a lovely review! Our motto is Complex Made Easy for a reason :) Really glad we could get this across the line for you and hope to work with you again very soon!

#teamVIBE

Rated 5 out of 5 stars

Great company

Great company. Pleasure working with them

7 June 2023
VIBE Finance logo

Reply from VIBE Finance

Thank you! Pleasure working with you also.

Thank you so much for taking the time to leave a review.

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Highly reccomend!

I have recently used Vibe for 2 BTL mortgages, one personally and one for my business. Both times I have been exceptionally pleased with my experience.

The BTL for the business was a particularly challenging case as the building was of abnormal construction and had various other factors which had made the building 'unmortgageable' according to another mortgage broker who failed to secure me a mortgage. Vibe managed to secure me a mortgage and helped me through the process with ease and confidence.

I would absolutely recommend this firm and will no doubt, use them as my go-to in the future.

A special thanks in particular goes to Beth, Ciera and George.

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Kim at VIBE

Kim, Beth and the team worked really well with us ensuring we had our finance in place in time. Thank you.

3 October 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Jonathan! It's been great working with you.

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Great experience working with George Sanford

Working with George Sanford and a couple of members from Vibe finance was a great experience. During the completion of the mortgage process for our HMO there were challenges times, however thanks to George's support we managed to complete the process on time. I definitely recommend VIBE to anyone that are considering to invest in property or is already an investor looking for a great Broker!

10 October 2022
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review! We're so glad the challenges were overcome to enable completion.

We look forward to hopefully working with you again!

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Beth is the best

Beth is so professional, reactive, knowledgeable and has excellent customer service. I’ve been using mortgage brokers for 25 years and she’s the best out there!

21 October 2022
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for leaving such a lovely review Vanda! This means so much to the team and so glad Beth stood out! We know she loves working with you.

Many thanks again!

#teamVIBE

Rated 5 out of 5 stars

Highly Recommended !

I’d like to take this opportunity to thank Kim and all the Team at Vibe Finance for their incredible professionalism they showed in sorting out my mortgage transfer at such short notice. Always helpful, friendly, nothing was ever too much trouble and always keeping me updated at all times. I cannot thank them enough and highly recommend Vibe Finance to everyone.

29 September 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review! We really appreciate it and glad the team were able to assist you with your mortgage transfer!

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Professionalism at its Best

I would like to thank Vibe Finance for their professionalism and help in sorting out my mortgage transfer at such short notice. Nothing was too much trouble and I would highly recommend them to anyone. Thank you again Kim and your Team.

29 September 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review!

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Excellent Service

Kim and the team at Vibe do everything possible to get the mortgages we needed.

It's been a challenging time and they were extremely professional working to get the mortgage agreed.

13 September 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Kevin! We love working with you and Sylvia and look forward to continuing our partnership.

Many thanks again

#teamVIBE

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

George, Beth, Ellie and the entire team are fantastic! Very friendly and very knowledgeable.
Excellent service and very thorough.

I would use again and highly recommended.

27 May 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Vish! We really appreciate it.

So glad the team made a great impression - thank you for working with us.

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Worth every penny....

I had used a local broker for years and exhausted all options on this particular purchase by having a nil valuation. George contacted me via a FB group with some simple advice, which I took him up on. It was a tricky purchase that George pulled out of the bag unexpectedly. Beth gave positive energy submitting the application which I will never forget - as it worked!! The team at VIBE work coherently together from application, DIP, offer and to completion. Resulting in saving me a fortune by avoiding a bridging loan, losing a sale and having a bad reputation with a agent. March>October completion saved by VIBE!!!

12 October 2022
VIBE Finance logo

Reply from VIBE Finance

Wow! Thank you so much for leaving such a lovely review Alexander!

This really does mean so much to both George and Beth and to the whole team!

Many thanks again.

#teamVIBE

Rated 5 out of 5 stars

Excellent service from George and Beth…

Excellent service from George and Beth and the team at Vibe - notwithstanding some delays on the lender's part Beth continually pushed them and kept me well informed and up to date throughout the process.

19 August 2022
VIBE Finance logo

Reply from VIBE Finance

Many thanks for taking the time to leave a review Thomas, we really appreciate it!

Amazing to hear of the excellent service from George and Beth also!

Many thanks again

#teamVIBE

Rated 5 out of 5 stars

Fantastic service and very knowledgeable team

Kim, Beth and the rest of the team at Vibe Finance are fantastic! We’re property investors and we’ve used their services many times over the last few years. As well as having a competitive mortgage rate, timescale is very important to us and the team at Vibe understand that and suggest the best lenders that meet our full requirements.

We’re always kept informed of progress and if there’s ever an issue it’s dealt with quickly and effectively. We love working with Vibe and would highly recommend them to anyone looking for property finance.

30 September 2022
Rated 5 out of 5 stars

Excellent Service

We partner with Kim & team to advise and process some of our regulated residential and buy to let mortgages for our clients. We have a very good working relationship and the speed of service and communication is excellent. Our clients are very happy too.

6 October 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review Rory - we love working with you and thank you also for trusting us with your clients and partnering with us!

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Superb service - always available

I’ve recommended Vibe SF to several friend of mine for both BTL and residential mortgage products. George Sanford has sorted several BTL mortgages out for a limited company. He has always got us the best product and is always on the end of his phone without going through a switchboard - something that can’t be said about some brokers. I’ve lost track of the amount of times I’ve asked him to price something up, and he just does it! Very refreshing!

21 September 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review!

So glad George stood out and we want to thank you so much for working with us.

Thank you also for recommending us to others - as a small business it really does mean so much!

Many thanks

#teamVIBE

Rated 5 out of 5 stars

Helpful and Friendly

Helpful and friendly service. Always prompt with responses and happy to answer any questions, no matter how small. Great company - Kim and Ellie in particular were great.

6 October 2022
Rated 5 out of 5 stars

thank you George and the team

thank you George and the team. always super helpful along the whole process. important to find a good broker now that i have i wont be looking any further!

6 October 2022
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review Kim! So glad George and the team made a great impression :)

Many thanks

#teamVIBE

Rated 5 out of 5 stars

I used VIBEs services last year to get…

I used VIBEs services last year to get a 1st time LTD company mortgage for a residential letting. The property itself was of a non standard construction so it was important for me to enquire with a company that has good connections within the industry and takes the time to understand my specific requirements.

I mainly dealt with Kim, who was able to give some free advice / info as part of our intro call. I was provided with 3 high level lending options within days of the initial intro which I was really impressed with given the non standard construction of the property.

Once I decided to move forward with the offer it was smooth sailing with VIBE. I had some issues with solicitors getting the correct documents which delayed the mortgage, but VIBE assisted in putting some pressure on them so that we could get it all completed in time.

I highly recommend VIBE and will be using them again in the future.

3 November 2021
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review Daryl! It was a pleasure working with you on your case.

We are certainly not a broker to sit back and not chase at legal stage and so we're glad to have assisted and want to thank you again for working with us!

Really appreciate the time taken to leave us this review.

Many thanks

#teamVIBE

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look