VIBE Finance Reviews 

118
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The full team - Craig, Beth, Kim, Ceira, and Ellie (hope I haven't missed anyone out) have been outstanding working on my case, they all collectively helped massively. With other companies involved wi... See more

Company replied

Rated 5 out of 5 stars

The people! all staff not just the seniors are conscientious, firstly matching product to client needs, then chasing things through without client having to ask first, keeping client updated, making... See more

Company replied

Rated 5 out of 5 stars

The Vibe team were excellent from start to finish from our initial dealings with Alex and then Beth working tirelessly to get things over the line . We purchased a property via auction so we had tight... See more

Company replied

Rated 5 out of 5 stars

Thanks to ALL the team at Vibe for getting over the finish line on our new investment purchase. Again the team were on the ball throughout this process, helping assist with paperwork and challenge... See more

Company replied

Company details

  1. Mortgage Broker
  2. Finance Broker

Written by the company

VIBE Finance are a multi award winning mortgage brokerage specialising in all types of commercial and residential property investments. Whether you are a first-time landlord or seasoned property investor, we can source the right product suitable for your requirements. Our vision is driven from having detailed experience working directly for specialist lenders for over a decade. We have formed long term relationships where we are able to utilise our knowledge of the entire credit process, which enables a time saving application on getting your case from enquiry to completion! This without a doubt makes our professional team so unique, allowing us to really ‘stand out’ as a specialist mortgage broker and packager. Our honest, innovative and refreshing approach will leave you keen to work with us time and time again. The multi-award winning VIBE team specialise in ‘non vanilla’ type cases; the “I don’t think this is one you’re going to do” type of challenge. Try us! Our strong relationships with our Lender Partners ensures the maximum number of successful conversions for our clients, as evidenced through our testimonials, 5* reviews and high numbers of repeat clients. Deliver Together We firmly believe that securing the best outcome depends on working proactively together by building trust and forming equal partnerships. Above & Beyond We take our responsibility for enhancing lending credibility seriously, we are tenacious and we will go the extra mile to turn dreams of property ownership into a reality. Dare to be Brave We are not afraid to get out of our comfort zone, make bold moves or challenge lenders in the best interests of our partners and clients. Communicate Openly & Often We are proactive and transparent in the way we communicate, we listen and we always follow up on our promises. Believe in Balance We are the best at looking after our clients because we look after ourselves, employee wellbeing is core to ensuring we stay focussed on delivering an unrivaled service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service and communication!

The full team - Craig, Beth, Kim, Ceira, and Ellie (hope I haven't missed anyone out) have been outstanding working on my case, they all collectively helped massively. With other companies involved with the purchase I just simply couldn't get through to them, but you can always count on Vibe to answer the phone/email and go the extra mile. I even communicated with some of the above members out of hours on WhatsApp! Will definitely use them again!

10 September 2021
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you once again Ricky! We are so grateful!

#teamVIBE

Rated 4 out of 5 stars

Slick business mortgage brokers

Having dealt with many mortgage brokers over the last decade I have come to have certain expectations when dealing with such entities. VIBE Finance however exceeded those expectations and it was a pleasure dealing with what I've come to regard as a well-run, professional company. There was one minor difficulty I encountered however once it was escalated it was dealt with promptly. My application became quite challenging with solicitor requirements becoming convoluted yet I found VIBE to be patient and supportive.

17 June 2021
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Many thanks for taking the time to leave a review! So glad our team were on hand and that any issues were resolved quickly. Look forward to working with you again!

Rated 5 out of 5 stars

I've had great service from Vibe…

I've had great service from Vibe Finance - Particularly in the later stages following a late change of solicitor (due to lender requirement). At this time, when it was hard to get hold of my solicitor, Vibe really helped me with any lender enquiries I had in order to complete on time.

17 June 2021
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you Dan for taking the time to leave a review, we truly do appreciate it and so glad we got it over the line!

#teamVIBE

Rated 5 out of 5 stars

Yet again another exceptional service…

Yet again another exceptional service received from Beth @ Vibe. Many thanks for, once again, meeting my deadlines and doing it in a professional way and with a smile! Looking forward to our next project together :)

23 April 2021
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review! Beth is amazing at her job and we're so glad she's been recognised in this way. Thank you again!

#teamVIBE

Rated 5 out of 5 stars

Extremely Helpful Team

Given our case wasn't straight forward, Vibe Finance were extremely helpful in sourcing our BTL mortgage. Would definitely recommend and/or use again should the opportunity arise.

20 April 2021
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much Chike for leaving a review! We really do appreciate it and can't wait to work with you again!

#teamVIBE

Rated 5 out of 5 stars

Great professional,friendly service

Graig Smith at VIBE have been great on getting finances for our property project. Highly professional, great communication and real pleasure to deal with.
Thank You!

15 February 2021
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much Natalia for leaving such a lovely review! We're so glad Craig was able to assist and we can't wait to work with you again!

#teamVIBE

Rated 5 out of 5 stars

Great as always

Kelly Rule and her team at VIBE have been great yet again on getting a property financed for me. I will continue to work with Kelly and Vibe as they deliver a great service.

I am already going through our next property with them.

7 December 2020
VIBE Finance logo

Reply from VIBE Finance

Thank you so much Sammy for taking the time to leave a review. You're a seasoned investor with us now and we thank you so much for your loyalty - we love working with you!

#teamVIBE

Rated 5 out of 5 stars

Kelly and the Vibe team have been…

Kelly and the Vibe team have been professional in seeking out the best solutions to my HMO financing needs. The support and documentation process so quick and efficient that we completed weeks earlier than expected. A key highlight has been the communication which has been second to none.
We are already talking about the next project!

31 October 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Kevin! It's very much appreciated and we're so glad Kelly and the team provided you with a great service! We look forward to working with you again.

Kind regards

#teamVIBE

Rated 5 out of 5 stars

great customer service

great customer service
unflappable with stressed clients
ill be back soon, hopefully (if theyll work with me again??!!)

30 October 2020
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for taking the time to leave a review Dominic! Of course we'd absolutely love to work with you again :)

Kind regards

#teamVIBE

Rated 4 out of 5 stars

was communicate and kept in contact…

was communicate and kept in contact which was good but where i felt services could been improved was ensuring the lender had the full details as to what we were asking to borrow on as it was a flat and a garage however this wa not the case so we did not get enough money at completion for everything we wanted finance on eg (garage for redevelopment) was left of the finance so this mad it difficult as we had to then get the money to cover the garage cost to complete.

21 September 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for leaving a review Delores, we really appreciate it.

After discussing the above concerns with you at length - we are so glad that you understand and have seen via evidence that we (as with all cases) always provide full disclosure of all facts we are aware of to the lenders upfront as we did on your case.

We are also pleased that the lender took ownership of their oversight and contacted you directly to discuss and confirm that this was not the fault of our team as we had made them aware at the outset.

We're so glad that Kelly got this resolved for you.

We very much look forward to working with you again!

Kind regards

#teamVIBE

Rated 5 out of 5 stars

Fantastic Approach to Finance

Vibe is an absolute pleasure to deal with
No pressure total one to one service at the highest professional level.

12 September 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you for your review Baljit! We loved working with you on your cases and hope to work with you again soon :)

Kind regards

#teamVIBE

Rated 5 out of 5 stars

Professional, friendly and expeditious.

Kelly from Vibe Finance operated in a very professional and friendly manner, whist dealing with my enquiry in an extremely expeditious manner. Highly recommended.

11 September 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review Herbert. We're so glad you were happy with the service from Kelly!

Kind regards

#teamVIBE

Rated 5 out of 5 stars

Kelly is a true trusted professional…

Kelly is a true trusted professional and was great to work with! I will work with her and her team in the future!

9 September 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review and mention of Kelly! She really is a true professional and reviews like yours really do go a long way.

Kind regard

#teamVIBE

Rated 5 out of 5 stars

Kim,Beth and Nicola have all been fab…

Kim,Beth and Nicola have all been fab from start to finish. Great communication and great team!
Thank you Vibe!

21 August 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review Vicki! We've loved working with you.

Kind regards

#teamVIBE

Rated 5 out of 5 stars

A pleasure to deal with.

A pleasure to deal with.
Kim is clear, thorough, highly professional and a real pleasure to deal with.
Thank You!

21 August 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review Azon! We look forward to hopefully working with you again soon!

Kind regards

#teamVIBE

Rated 5 out of 5 stars

5 star review - Excellent

I can’t thank Kim enough, her service was second to none. She took her time to explore all the options available and to talk through anything I needed clarity on.
I would highly recommend Vibe and will certainly be returning to her for assistance with my next project.

20 August 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review Karen! We look forward to working with you again soon!

Kind regards

#teamVIBE

Rated 5 out of 5 stars

Commercial COVID Conundrum.... Completed!!

Vibe supported me so well through what turned out to be a very rocky & pressured purchase. Very well informed & also aided the pace of purchase. So very happy & will be returning. Also love the fact it is completely a women operated business!

13 August 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you so much for your review James! We look forward to working with you again :)

Kind regards

#teamVIBE

Rated 5 out of 5 stars

Great service from Vibe Finance

Great service from Vibe Finance. We generally need to complete our mortgages quickly and Vibe were both quick and efficient, they also answered all of our queries in a timely manner. And as an added bonus they’re friendly too.

6 August 2020
Unprompted review
VIBE Finance logo

Reply from VIBE Finance

Thank you for your lovely review Michelle!

Kind regards

#teamVIBE

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