Lovely comfortable sandals. Sensibly priced. Prompt delivery and great customer service. Returned an item due to size (one style too wide for my narrow feet), easy to return and quick refund.
Company replied
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Company details
Written by the company
We began our mission in 2018 with a passion to provide fashion forward animal friendly shoes and boots to the world. V.GAN is now one of the most beloved multi-category lifestyle brands in the vegan community. Our entire range of products are "unconditionally vegan" and workers in our vegan approved factories are protected by employment and safety laws. We are an animal and human friendly company. You do not need to be a vegan to enjoy our PETA approved vegan offerings. In fact, the majority of our customers are simply trying their best to live a cruelty-free lifestyle. You can be certain that anything you add to your wardrobe, home, or beauty regimen is in fact vegan.
Contact info
United Kingdom
- help@vgan-life.com
- vgan-life.com
4.6
Excellent
145 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order arrived very quickly but the…
The order arrived very quickly but the shoes are not comfortable and rub against my ankles causing soreness and injury.
15 December 2025
Unprompted review
Reply from V.GAN
Sorry to hear this.
Fantastic boots
Fantastic boots, so comfy and provided peace of mind that they are free from any animal cruelty
7 December 2025
Unprompted review
Reply from V.GAN
That's the mission we're on.
Lovely looking shoes
Quick and efficient delivery
Beautifully packed
The shoes look lovely
They are a gift so not been worn yet
I am hopeful that the recipient will be very pleased
11 December 2025
Unprompted review
Reply from V.GAN
I'm sure they will be Julie.
I love my new slippers
I treated myself to some new cosy Date Mule slippers! They are SO comfortable, I absolutely love them! 😗👌
7 December 2025
Unprompted review
Reply from V.GAN
Thank you Alison for the kind review.
Very well made, comfortable boots
Very well made, comfortable boots. I have quite wide feet & was worried the boots would be too narrow for me. They fit perfectly & I hope they last because they're great.
9 December 2025
Unprompted review
Reply from V.GAN
Thank you Phil for the kind review.
The boots look great and fit even better
8 December 2025
Unprompted review
Reply from V.GAN
What's not to like about this review.
Reply from V.GAN
Great to hear.
Quick delivery and perfect product
Quick delivery and perfect product. Keep up the good work
1 December 2025
Unprompted review
Reply from V.GAN
Super pleased you're happy with your purchase.
Great product which was delivered on…
Great product which was delivered on time
1 December 2025
Unprompted review
Reply from V.GAN
Great to hear.
Love the boots
Love the boots, they arrived in good time and fit me perfectly.
29 November 2025
Unprompted review
Reply from V.GAN
Really happy you're happy with your purchase.
Great products and exceptional customer…
Great products and exceptional customer service
1 December 2025
Unprompted review
Reply from V.GAN
Really pleased you're happy with your purchase.
Very easy to navigate website
Very easy to navigate website. Product was of a very high quality, came on time and reasonably priced
22 November 2025
Unprompted review
Reply from V.GAN
Thank you for the positive review.
My daughter loves her slippers
23 November 2025
Unprompted review
Stylish product
Excellent product. well made and the packaging was durable so arrived safely and also well on time.
22 November 2025
Unprompted review
Reply from V.GAN
Really happy you're so pleased with your purchase.
Nice product but beware of the spam!
Products arrived quickly and seem nice enough, but be aware they will spam you incessantly after you’ve bought from them, and unsubscribing to emails makes no difference at all. If you’re lonely and love getting emails from strangers then definitely buy something from here, you’ll have a friend for life.
18 November 2025
Unprompted review
Reply from V.GAN
I feel like you need one more email. In all seriousness, let me look at the email flow.
Shoes are absolutely beautiful
Shoes are absolutely beautiful. thanks so much!
24 November 2025
Unprompted review
Reply from V.GAN
Just like your music
I purchased the chocolate knee boots…
I purchased the chocolate knee boots which are exquisite. They are extremely comfortable and do not tire my feet. I am size 5 in footwear and purchased a size 6 as they are boots which will allow for different sock thickness. I’m more on the wider side than narrow feet wise and my calf circumference is 15 inch - measured from 4 inch below my knee and the zip does up lovely but if your calves are bigger than this then you will have difficulty doing them up. They look expensive and will take you from day to night with various dress wear. The most important thing to me even from how beautiful and comfortable these boots are is the fact that no animal has had its life ended for the sake of beauty and I am thankful to have found a company whose ethics shine and give fabulous customer service. Thank you and I will be purchasing the black pair soon.
15 October 2025
Unprompted review
Reply from V.GAN
Great review - Thank you
Reply from V.GAN
Thanks for the feedback
Quick delivery and beautifully packaged…
Quick delivery and beautifully packaged boots. They are super comfy and well made!
19 November 2025
Unprompted review
Reply from V.GAN
Thank you for the lovely review.
Lovely quality ant design
The boots were sent out very quickly
The quality is lovely and the are very comfortable
21 November 2025
Unprompted review
Reply from V.GAN
Thank you for the kind review.
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