Very friendly and accommodating staff, with excellent communication via phone and WhatsApp. Check-in and check-out were quick and easy. The car could have been a bit cleaner, and there was a small iss... See more
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New car…..short wait time when we arrived but that was luck….. much longer when leaving……check in room v hot…..no issues provided you have all requirements…… two other customers having issues but don’... See more
Everything went smoothly — from pick-up to return, and even the communication before arrival. The staff were super friendly, with no pressure to buy their insurance (I had mine from DiscoverCars.com),... See more
Cost effective car hire Collection and return off site, but less than 5 mins away by shuttle bus. Easy to navigate into and out of. Car was almost new, all in a good experience
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Un viaggio ben organizzato fa la differenza. Con Vettura, il noleggio è semplice e senza pensieri, sia per le vacanze che per il lavoro. Offriamo un servizio trasparente e affidabile, con attenzione alla qualità e ai dettagli. Siamo presenti a Olbia, Cagliari e Alghero, vicino agli aeroporti, per garantirti un ritiro rapido. Puoi anche prendere l’auto in una città e riconsegnarla in un’altra, con la massima flessibilità. Proponiamo soluzioni su misura, senza sorprese, con protezioni auto pensate per offrirti tranquillità. Il nostro team è a disposizione prima, durante e dopo il noleggio. Con Vettura sai sempre cosa aspettarti: un servizio efficiente e senza complicazioni. Il tuo viaggio in Sardegna inizia qui. Scegli Vettura.
Contact info
Via Dei Panettieri, 9, 07026, Olbia, Italy
- +39 333 2055671
- info@vettura.eu
- vettura.eu
4.1
Great
1K reviews
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Everything ok
4 August 2025
Reply from Vettura - autonoleggio / car rental
Dear mariano,
Thank you for your message.
At Vettura, we aim for reliability above all — no complications, no noise, just a service that works the way it should. We're glad to hear that your rental went smoothly.
Overall
Overall, the rental process went smoothly and the car – a brand-new Fiat Panda – was in excellent condition. However, I experienced a few issues that negatively affected my driving experience.
First, the windshield washer fluid tank was completely empty at pickup, which I only discovered while driving on the road.
Second, the car’s digital display gave extremely frequent and annoying gear shift alerts. It also had a traffic sign recognition system that triggered loud warnings every time a speed limit sign appeared, which was very distracting and unpleasant.
I recommend checking all fluid levels before delivery and adjusting the default alert settings on the infotainment system to avoid disturbing future renters.
5 August 2025
Reply from Vettura - autonoleggio / car rental
Dear Mohammad,
Thank you for your detailed and constructive feedback.
We’re pleased to know that the rental process ran smoothly and that the Fiat Panda delivered met your expectations in terms of condition and cleanliness — all our vehicles are new, and we make it a point to offer models that are recent, efficient and safe.
Regarding the washer fluid, you're right to point it out — this should be checked before every delivery, and we regret the oversight. We've passed the note to our operations team so that additional attention is given to this detail in future inspections.
As for the onboard alerts: all our cars are factory-configured according to current road safety standards and traffic regulations. Alerts such as gear shift suggestions or traffic sign warnings are intended to support safe driving and are part of the standard configuration for many new models. In some cases, these systems can be deactivated, but doing so is at the driver's discretion and responsibility. From a safety standpoint, we encourage keeping them active, as they’re designed to reduce risk for both drivers and passengers.
We thank you again for raising these points — they gave us the chance to clarify an aspect that often goes unnoticed, but plays a real role in road safety.
The overall service and car itself was…
The overall service and car itself was good. Only issues are they do not seem to have a damage record of each car and therefor you need to proof damage was already there (need photos) when you got the car. Reservation on creditcard still not lifted after several weeks.
19 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Dennis,
Thank you for your feedback.
We’re glad to hear that the overall service and vehicle met your expectations.
As for the damage record: each car is checked before and after every rental, and a written inspection report is signed jointly with the customer at pick-up. That said, we always recommend taking personal photos as an extra level of documentation — not because we lack records, but because transparency works best when both sides have matching proof.
Regarding the deposit: once the car is returned and checked, we promptly send the release request to your bank. A copy of the release confirmation is always provided to the customer — either printed or sent via WhatsApp at the time of return.
In your case, the release was processed on July 19, the day the vehicle was returned. To be sure, we have just sent you another copy of the receipt by email.
If the amount is still not visible on your account, we recommend contacting your bank directly, as the actual unblocking depends on their internal processing times.
We had the feeling we were in our on car.
Nice car and really well washed. The airport pickup is really easy and effective. We waited just few minutes for car check-in and check-out. People are carefourand speak sévère langages. A really complète service for car rental.
1 August 2025
Reply from Vettura - autonoleggio / car rental
Dear Pierre,
thank you for your thoughtful review. We are pleased that the car felt like your own — clean, well-prepared, and ready to drive. The shuttle pick-up from the airport is designed to be straightforward and quick, so it is good to hear it worked seamlessly for you.
We also appreciate your recognition of the efficiency at check-in and check-out, as well as the multilingual support offered by our staff: these details are central to making the service truly complete and accessible for travelers from different countries.
We look forward to welcoming you again on your next visit to Sardinia.
Almost perfect
I booked Vettura via discovercars.com (for renting a car in Sardinia) and (almost) everything worked as expected. As a nice perk, I got a better car than I expected. Only one minor complaint: Vettura ignored the full-to-full fuel policy that I had agreed with DiscoverCars.
13 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Neeme,
thank you for the balanced review and for highlighting both the upgrade and the fuel-policy point.
For clarity: Vettura operates a Same-to-Same fuel policy. The fuel level is recorded at pick-up on the Rental Vehicle Report, and the same level is expected at return; any difference is settled accordingly at drop-off.
When bookings are made via intermediaries, their vouchers can sometimes display Full-to-Full as a generic template. In those cases, the policy applied is the one indicated and signed on our on-site contract (Same-to-Same). Your note is useful: we’ll reinforce alignment with our partner so that what you see on the voucher always matches the operational policy at the desk.
We also note with pleasure that you received an upgrade to a higher vehicle category, something we apply whenever availability allows, to add value to our customers’ experience.
Horrible
Horrible, we paid an insurance very expensive and we have a problem with the car and they didn’t give us a solution.
23 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Lucia,
we’re sorry to hear about your experience and the inconvenience you faced. When a customer encounters an issue with a vehicle, the most effective way to receive proper support and clarity is by contacting our Customer Service team at customerservice@vettura.eu, providing a full account of what occurred — ideally accompanied by photos or videos, if available and relevant. This allows us to investigate the situation in detail and respond appropriately.
As for the coverage you purchased: it was proposed as a practical solution to allow you to proceed with your rental despite the fact that you did not have a credit card. This requirement — clearly stated both during the booking process and in your voucher — is standard across all car rental providers. A credit card, unlike a debit card, allows for a security deposit to be held as a guarantee. This is essential when handing over responsibility for a vehicle that typically ranges in value from €15,000 to €50,000.
Without that guarantee, the only way we can release a vehicle is by reducing the client’s liability through the purchase of a Platinum coverage. This waives or significantly lowers the required deposit and allows the rental to proceed using alternative payment methods.
We understand this may not have been your original plan, but the offer of coverage was made precisely to help resolve a difficult situation and get your journey started.
c3 olbia
Employees were nice and helpful. Car was okay. Windshield fluid could be included and also windshield could be cleaned from the inside. But other than that everything was okay.
23 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Nikola,
Thank you for your feedback.
We’re glad you found the team in Olbia helpful and the overall experience satisfactory. Your note about the windshield and washer fluid is well taken — we’ll make sure that checks like these, though small, are not overlooked, as they do affect comfort on the road.
We appreciate your comments.
Friendly service and honest.
The employees at the desk were friendly and helpful. Also very honest. Just always make sure you have a video or photo before the rent. To also make sure and it’s easy after the renting to not have any dispute.
23 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Taulant,
thank you for sharing your experience. We are pleased that our team left you with a positive impression of professionalism and honesty — values that guide the way we work every day.
Your advice on documenting the car’s condition with photos or video is very practical. In fact, we already apply a detailed check-in and check-out process with written and photographic reports, precisely to provide transparency and clarity for both sides. Knowing that customers also appreciate keeping their own records confirms the importance of this shared approach.
We would be glad to welcome you again on your next trip to Sardinia.
Very reliable company
Very reliable company, the car was nice and clean and the people at the desk were very friendly and helpful!
23 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Ioana,
thank you for your kind words. Knowing that you found our team welcoming and helpful, and that the car fully met your expectations in terms of cleanliness and condition, is very important to us. Reliability is something we work on every day, from vehicle preparation to customer support at the desk.
We look forward to serving you again on your next trip.
Frustration with the check-in and deposit process
The car we received was exactly what we expected. Returning the car was also straightforward, and overall, we had no issues with the vehicle itself.
However, we did encounter a problem during the check-in process. I booked the car through Check24, including their insurance. At check-in, the Vettura employee informed us that we needed to pay a deposit of €1300 via credit card. The issue is that many banks now issue credit cards without explicitly labeling them as such on the card. Regardless of how many cards we offered, the Vettura employee refused to accept any of them. Paying in cash was also not an option.
We were left with only two choices: either look for another rental company or purchase Vettura’s premium insurance—which, in our case, would have cost more than €300 extra. This insurance could be paid with any card and waived the need for a large deposit.
Honestly, the whole situation felt more like a scheme to extract more money from us, and it was incredibly frustrating. I probably would have looked for a different rental company if it hadn’t been so late in the day. This check-in issue significantly soured our experience. Hopefully, the company will reconsider its policy regarding deposits.
A minor note: the car had to be washed before returning it. I’m not sure if this is standard practice in Sardinia now, but I’ve never had to do this in any other location—including on previous trips to Sardinia.
25 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Denis,
Thank you for taking the time to share your feedback. We're pleased to hear that the car and the return process met your expectations, but we would also like to respond in detail to the concerns you raised during check-in.
First and foremost, we would like to clarify that the requirement for a credit card deposit is not something communicated by our staff at the counter as a surprise — it is a standard condition clearly specified at every stage of the booking process.
The requirement for a credit card deposit appears:
On the offer’s conditions shown before payment,
In the confirmation email,
And most explicitly, in the voucher you received and printed before arrival.
If there was any misunderstanding about the type of card required, it is unfortunate, but we must point out that this is not due to Vettura staff, but rather to a possible lack of clarity from your bank about the actual nature of the card, or a lack of attention during the reading of the terms provided.
We are entrusted with vehicles ranging in value from €15,000 to €50,000, and in the absence of full coverage, we must request a valid credit card in the driver’s name to hold a deposit. This is standard practice across the industry and provides us with the security needed to entrust a valuable asset to a private individual for a set period.
When a customer does not have a usable credit card, the only alternative we can offer is the purchase of Platinum coverage, which reduces the customer’s liability and allows us to accept other forms of payment, such as debit cards.
We understand that this situation may have caused frustration, but it was not an attempt to upsell: it was simply the only way to allow you to proceed without meeting the original guarantee conditions.
Regarding your note on cleanliness: we ask that the car be returned in a condition reasonably similar to the one in which it was received. This means that:
The exterior must be clean enough to inspect for possible damage,
The interior must not contain waste, stains, or dirt requiring extra cleaning or sanitation.
This is not specific to Sardinia, nor to Vettura — it’s a common expectation across most professional rental agencies worldwide.
We do regret that the check-in experience negatively affected your impression. Considering that the vehicle, return process, and overall service met expectations, your rating feels unnecessarily harsh. We hope this explanation has clarified our policies, and we would be glad to welcome you again under better conditions.
Easy rental. Would have no problem using again
Would have been 5 stars but the car was not clean when we received it. Agent was very apologetic. Apart from that we got picked up quickly and dropped back at the airport on return with no issues. Location was easy to find to return the car. Everyone I had contact with was friendly and efficient.
13 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Andrew,
Thank you for your feedback.
All our vehicles are carefully cleaned inside and out before each rental, following precise procedures. If in your case the result wasn’t up to expectations, we regret the inconvenience and appreciate your note — it’s the kind of input that helps us keep standards high.
We’re glad the rest of the rental worked well and hope to see you again.
Reply from Vettura - autonoleggio / car rental
Dear Carsten,
thank you for sharing your experience. It is good to hear that both the vehicle and the punctuality of our service contributed positively to your rental. We place particular attention on these two aspects, as they are key to ensuring a smooth and reliable journey.
We would be glad to assist you again on your future visits to Sardinia.
Fast and easy execution
24 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Holger,
thank you for your review. We are pleased that the rental process met your expectations in terms of efficiency — speed and clarity at pick-up and return are aspects we pay close attention to, so that the focus can remain on your trip rather than on formalities.
We look forward to welcoming you again on your next journey.
They have good cars!
23 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Stan,
thank you for your feedback. We are glad to know that the quality of our vehicles stood out during your rental, as we dedicate constant care to their maintenance and renewal to ensure comfort and safety.
We hope to see you again on your next trip to Sardinia.
I completely satisfied this company
I completely satisfied this company: transfer, location, staff, auto, everything were good
20 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Sergiy,
Thank you for your kind words.
It’s good to hear that every part of the rental — from the transfer to the car itself — matched your expectations. At Vettura we work to keep all these elements aligned, because only together do they create a smooth experience.
Reply from Vettura - autonoleggio / car rental
Dear Fred,
Thank you for your feedback.
At Vettura, we value both timing and attitude — a well-organized rental means little without the ability to welcome and assist with clarity and respect.
We’re glad you experienced that balance during your rental.
Long waiting times good price
Had to wait 40 min outside to get the shuttle from airport to rental office. Then it took quite a while to get a car
Regarding delivery it took 55 min from arriving the rental office and until drop off at the airport.
20 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Aslak,
Thank you for your feedback. You're right to express frustration — waiting times like the ones you experienced do not reflect the level of service we aim to provide. We do our best to schedule each handover in advance to ensure a smooth and timely process, but unfortunately, when several delays overlap or a vehicle is not yet ready, the consequences fall on the customer — and we truly regret that.
Our Customer Service team has sent you an email including a gesture of goodwill in light of what occurred.
We hope to have the opportunity to serve you again under better circumstances.
Reply from Vettura - autonoleggio / car rental
Dear Henry,
Thank you.
Speed matters, especially when it comes without confusion or shortcuts. We're glad the check-in and return were handled with the right timing.
Very Good car with Much property
18 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Pierre,
Thank you for your feedback.
We’re glad the car met your expectations in terms of condition and features — we pay close attention to the preparation of each vehicle before delivery to ensure it’s ready to serve without complications.
Everything went smoothly
Everything went smoothly. Without much discussion about additional insurance or anything like that. We had to pay separately for the additional driver we had booked, but this was also described.
We were advised to take a video of the condition of the car when we picked it up. I thought that was great to prevent any damage.
The only thing that could have been included in the confirmation was a reference to the pick-up location for the transfer.
We would gladly hire a car here again.
14 July 2025
Reply from Vettura - autonoleggio / car rental
Dear Peter,
Thank you for your detailed feedback.
Clarity, especially around extras and conditions, is key — and we’re glad everything unfolded as expected, without pressure or surprises. The tip about filming the car is something we always recommend: it protects both sides and keeps things transparent from the very beginning.
Noted about the pick-up point indication — that’s a useful remark, and we’ll make sure it's better highlighted in future confirmations.
We’d be happy to see you again.
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