I bought a used car from Vertu at Derby. Dan was friendly and explained all of my options for buying the car, from finance and insurances to accessories. He gave detailed attention to ensuring I knew... See more
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See what reviewers are saying
Rob Green, the sales advisor and the manager, were very welcoming, informative & helpful. Made car buying really positive & not at all stressful. Loving my new car!
Company replied
This is the first car I’ve bought from this company and I’ve been very impressed with their support especially from Wahid Hussain in sales. The car I bought was exactly as described in every respect.... See more
Company replied
Had my car in for a service at Renault Derby today, the actual communication was great, the ease of drop off, payment and collection were all fantastic however the car wasn’t valeted which I’ve never... See more
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Company details
About Vertu Motors - Renault Derby
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, United Kingdom
- 0344 659 5030
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Shocking company
Shocking company, really bad service. Sold me a brand new vehicle that from the start had engine problems, took years, a great number of days off work, emails sent and the ombudsman to finally get it rectified. When they finally fixed the engine, they damaged my air conditioning which they then refused to acknowledge they had done it, then tried to charge me for finding the damage they had done! Use them at your peril!
15 September 2024
Unprompted review
Reply from Vertu Motors - Renault Derby
Hi Chris Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith
100% would recommend this place, and thank you Dan!
My experience at Vertu Motornation Derby was excellent and I'd highly recommend them.
Dan was professional, helpful and really knowledgable about the vehicles.
We previously had a really bad experience with another car from another dealership, so we were really cautious about buying another car, but Dan was great. He helped us find the perfect car, and really put us at ease. We were about to give up for the day when we called in to Vertu not feeling hopeful that we would find anything, but I’m so glad we did! We are so pleased with our car and the communication both before and after buying the car has been excellent. I felt like a really valued customer.
100% would recommend this place, and thank you Dan!
10 June 2025
Unprompted review
Reply from Vertu Motors - Renault Derby
Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
PERFECT!!!
What can I say amazing customer service. From the point of the carwow team to the dealership. Daniel was amazing! So patient. Answered all my questions. The handover was great and professional. Cleanest car we have ever picked up from a dealership. The Clio is amazing! Thank you so much and highly recommended
14 June 2025
Unprompted review
Reply from Vertu Motors - Renault Derby
Good afternoon 00000. Thank you for taking the time to leave a review regarding your experience with Daniel and our sales team at Vertu Renault Derby. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Chloe
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