Sam’s service during the whole process of the car was nothing short of outstanding. Sam wasn’t too pushy with trying to make a deal and answered any questions myself and my dad had. Sam’s professio... See more
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Location
Switch location3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB
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See what reviewers are saying
Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... See more
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The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... See more
Company replied
Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... See more
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Company details
About Vertu Motors - Hyundai Peterlee
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, United Kingdom
- 0344 659 0599
4.8
Excellent
128 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very good experience at Vertu Motors Peterlee
The staff at Vertu Motors Peterlee are wonderful. Very knowledgeable and helpful. We were looking for our new car and got all the help and advice we needed to make the choice that best suited our needs. Plenty of tea, coffee and biscuits on every visit too. Every other garage we looked at for a car, we felt ignored but Vertu staff were pleased to see us and were very welcoming. Special thank you to Angela your help was invaluable.
19 November 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning Pamela. Thank you so much for your kind words! We are so happy to hear that Angela was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great experience
Great experience, helped me choose my car and it was ready in no time at all. Harry was excellent and very helpful along with Stuart made the experience fun easy going. Would definitely recommend Vertu at Peterlee if you’re looking for a new or used car.
17 November 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good afternoon Eyre. Thank you so much for your kind words! We are so happy to hear that Harry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
We went to Vertu in peterleee we were…
We went to Vertu in peterlee we were greeted by Edwin and he did everything all we had to do was drive away in our new car . Our last car was also from vertu and I can recomend them highly. A+++
17 November 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning Janette. Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
My experience at Hyundai Peterlee was…
My experience at Hyundai Peterlee was excellent. Great service.
7 November 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning Lynda. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Great Staff, great service
This the third car I have purchased at Hyundai Peterlee, Harry Cairns was an absolute star. He listened to me and helped me decide on my next car. He took me through the whole process and I picked my car up 4 days after signing the paperwork.
1 November 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you so much for your kind words! We are so happy to hear that Harry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Vertu motors hyundai Peterlee
The dealership is warm and welcoming the staff are so friendly and efficient and very professional the service i received from Angela was excellent and i had my new motability car within 5 days i cant recommend them enough
6 November 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you so much for your kind words! We are so happy to hear that Angela was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Friendly sales executive and sales…
Friendly sales executive and sales manager, no pushy sales and done the best for the deal I wanted and colour, not trying to sell me a colour I was not 100% with.
25 October 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Excellent service
Excellent choice of vehicles, quick and easy to get to, great customer care. Overall excellent service.
18 October 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great and easy experience purchasing a…
Great and easy experience purchasing a used car from Vertu Peterlee.
Sales executive Edwin was friendly, professional and knowledgeable which made the whole process including trade in an easy experience.
Would recommend anyone looking for a car to visit here.
10 October 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good afternoon Colin. Thank you so much for your kind words! We are so happy to hear that Edwin was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
First experience at vertu hyundai …
I came for a test drive of a used hyundai Tucson that I reserved online. Tony Allen set me up and another employee took me out for it, he was super friendly & was very knowledgeable of the car. When I got back I decided to buy it, Tony made the whole experience so easy with no pushy sales. I was offered 4 extra products to buy with the car. Tony explained them all to me & I bought 2 of them because I wanted them.
Overall I received a first class service 10 out of 10.
11 October 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning Scott. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Tony and the team. We hope to see you again soon. Happy motoring, Kerry
Stress free service for my car again…
Stress free service for my car again thank you Georgia for a great experience & making me feel like a valued customer
7 October 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning, Sid. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Well worth the distance travelled.
An excellent price for the new car I was after, short delivery time, reasonable trade in price for my old car, very good communications and a real pleasure to deal with Edwin and the team at Peterlee Hyundai. This was one of the most relaxing and enjoyable purchase of a new car i have experienced, well worth the hour and a half journey to get there.
30 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Edwin and the team. We hope to see you again soon. Happy motoring, Chloe
Great service
Great service from start to finish.2'nd car I have bought from peterlee .Sales team really good especially Trever Darby who dealt with my every need.
30 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Helpful staff
Helpful staff, quick turn around. Very happy with new vehicle.
30 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
I10 purchase
Very professional and helpful Sales person who made us feel comfortable and did not put us under pressure at any time. All the staff were friendly. Over the moon with the car!
23 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
The right car
Andy went above and beyond to find the right car for us. Looking forward to another hyundi journey!
19 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Andy and the team. We hope to see you again soon. Happy motoring, Kerry
Great service
Great service, Andrew was very professional and informative. Kept me updated throughout the entire process. Made buying a new car a simple and easy experience.
12 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great Experience
Just bought a used car from Peterlee Hyundai and dealt with Ed
This will be the 4th car we have bought with Ed and as usual we are not disappointed. Always makes us feel welcome and listens to what we are after and looks after us
Would defo recommend this garage and especially the salesman Ed
15 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ed and the team. We hope to see you again soon. Happy motoring, Kerry
Great service from Andrew & team
Really great experience buying a car, excellent communication throughout.
13 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
My brand new car
After a disappointing start to buying a car and having it refused the problem was sorted quickly by the sales man Harry and the Manager Haley, top marks to these two for a job well done with kindness and courtesy.
5 September 2025
Unprompted review
Reply from Vertu Motors - Hyundai Peterlee
Thank you so much for your kind words! We are so happy to hear that Harry and Haley was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
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