Verona Group Reviews 

75
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic company , my rep Robbie goes above and beyond , the product is beautiful quality and the rest of the team bekki from sales and Katy from marketing are also a credit ro the buisness . Met t... See more

Company replied

Rated 5 out of 5 stars

Fantastic company , Great products , brilliant service , Bekki is a credit to the company , we visited Verona at the KKB stand today and it surprised us, the stand and quality exceeded our expectation... See more

Company replied

Rated 5 out of 5 stars

Natalie has once again come to our rescue with exceptional customer service, well above and beyond what is expected. By far our favourite supplier in the industry, purely down to the people. Great par... See more

Company replied

Rated 5 out of 5 stars

We have recently ordered aqua wall (shower panel product) from verona and it has surpassed expectations. The product is carefully wrapped and has fantastic packaging (this has always been an iss... See more

Company replied

Company details

  1. Tile Manufacturer
  2. Wood and Laminate Flooring Supplier

Written by the company

We are proud to have grown to become one of the UK’s leading distributor of tiles, mosaics, outdoor porcelain and flooring since we were founded in 2001. Our vision is to continually evolve our product offering, delivering stylish, innovative ranges that never compromise on quality, supported by an excellent level of service and customer support as well as the best in marketing and merchandising support that the industry has to offer.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(75)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company

Fantastic company , Great products , brilliant service , Bekki is a credit to the company , we visited Verona at the KKB stand today and it surprised us, the stand and quality exceeded our expectations, really excited for aqua panel . The marketing team (katy etc) have done a great job with the brochure it was needed . Deliveries are always quick and in full. And the office answer queries quickly .

1 March 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hello,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Bekki, Katy, and the rest of our team made such a positive impression, and that the KBB stand and our products exceeded your expectations. It’s fantastic to know that our brochures, deliveries, and customer support are hitting the mark too!

We can’t wait for you to enjoy your Aqua Panel, and we truly appreciate your support and kind words about our team and service.

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

Fantastic company

Fantastic company , my rep Robbie goes above and beyond , the product is beautiful quality and the rest of the team bekki from sales and Katy from marketing are also a credit ro the buisness .
Met them all at KBB and the stand looked amazing, cant wait to receive their aqua wall.

1 March 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hello,

Thank you so much for your kind words! We’re delighted to hear that Robbie, Bekki, and Katy made such a positive impression, and we really appreciate you taking the time to recognize the whole team. It was fantastic meeting you at KBB, and we can’t wait for you to enjoy your new Aqua Wall!

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

Natalie has been amazing, as always!

Natalie has once again come to our rescue with exceptional customer service, well above and beyond what is expected. By far our favourite supplier in the industry, purely down to the people. Great partnership. Fantastic company with an even better service, highly recommend. FIVE STARS!!! *****

1 March 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hello,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Natalie and our team continue to provide you with exceptional service. It’s always our goal to go above and beyond for our partners, and knowing that our efforts make such a positive impact truly means the world to us.

We’re grateful for your trust and kind words, and we look forward to continuing this great partnership for many years to come!

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

Above expectations

We have recently ordered aqua wall (shower panel product) from verona and it has surpassed expectations. The product is carefully wrapped and has fantastic packaging (this has always been an issue with panels from other suppliers) as for the panels, they look and feel like no other shower panel. Best on the market in my opinion.

Bekki has been a great help, a real asset & credit to business.

As far as price point goes, they are brilliant value for money.

24 February 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hello,

Thank you for the fantastic review, we really appreciate it.

We’ve invested a great deal of time into developing Aqua Wall, from the quality and finish of the panels themselves to the protective transit packaging, so it’s incredibly rewarding to hear that this has stood out and exceeded your expectations.

I’ll be sure to pass your kind comments on to Bekki, she’ll be delighted.

Thanks again for your support.

Kind Regards,
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

Excellent service and quality tiles

Excellent service and quality tiles

I had a very good experience with Verona Tiles. The quality of the tiles is excellent, exactly as described, and the prices are very competitive. The staff were knowledgeable, helpful, and patient, taking the time to advise and make sure we chose the right products for our project.

Delivery was on time and well organised, and everything arrived in perfect condition. Overall, a smooth and professional service from start to finish. I would definitely recommend Verona Tiles and will happily use them again in the future.

2 February 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hello,

Thank you for your wonderful review. We’re so pleased to hear you were happy with the quality of our tiles and the service you received from our team.

We truly appreciate your recommendation and look forward to helping you again in the future.

Kind Regards,
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

CUSTERM SERVICE IS THE BEST

CUSTERM SERVICE IS THE BEST, ONCE YOU PLACE AN ORDER YOU GET CONFIRMATION STRAIGHT AWAY

30 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your feedback. We’re delighted to hear you’re happy with our customer service and the quick order confirmations, we really appreciate your support.

Kind Regards,
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

portal woks a treat

portal woks a treat, contact with Robbie the rep is always a breeze.

30 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for the great feedback. We’re pleased to hear the portal works well for you, and that Robbie continues to make everything easy, we’ll be sure to pass this on to him.

Kind Regards,
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

we dont deal with people who let you…

we dont deal with people who let you down and cause u problems..........we deal with verona coz this dont happen.....is always a pleasure

13 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your feedback. We’re glad to hear Verona continues to be a reliable supplier for you, delivering consistent service you can depend on is always our aim.

Kind Regards,
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

I really can`t fault the service from…

I really can`t fault the service from the Verona team. Excellent sales service, aftersales service, warehouse team and delivery guys. There are not many companies like Verona out there and they are our first choice of supplier.

30 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your kind words. We’re really pleased to hear you’ve had such a positive experience with the Verona team, and we truly appreciate your trust in us as your first-choice supplier.

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

We deal with Verona every week and…

We deal with Verona every week and always get a fast response, any issues are dealt with quickly and efficiently buy the sales team.

26 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your great feedback! We’re really pleased to hear that you receive fast responses and that our sales team is able to resolve any issues quickly and efficiently. We value our ongoing relationship with you and look forward to continuing to support you each week.

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

Very good service always very good…

Very good service always very good stock on products.

27 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you so much for your kind feedback! We’re really glad you’re happy with our service and product availability. We look forward to serving you again 😊

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

Consistently solid

We use Verona regularly and the service is always solid — friendly staff, quick turnaround, and everything done properly. Communication is straightforward and they’re reliable.

27 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your kind feedback! We’re delighted to hear that our team, turnaround, and communication have consistently met your expectations. Your continued trust and support mean a lot to everyone at Verona.

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

Fantastic

We have been dealing with this company for several years now and they are fantastic.
They have huge stock levels, fast deliveries and excellent customer service.

27 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your wonderful feedback! We’re delighted to hear that our stock availability, fast deliveries, and customer service have met your expectations over the years. We truly appreciate your continued support and loyalty.

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

Easy to order from Verona and fast…

Easy to order from Verona and fast delivery, very well packaged, and swift, friendly customer service - would highly recommend.

19 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your kind words! We’re thrilled to hear that you found ordering easy, our delivery fast, and packaging secure. It’s great to know our team provided friendly and efficient service. Your recommendation means a lot to us!

Kind Regards,
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

My experience with Verona tiles.

We have had an account with Verona now for many years. Very prompt service throughout. From order to delivery. Always there to help at anytime. Highly recommended.

23 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your kind words and for being a valued customer for so many years! We’re delighted to hear that our team has consistently provided prompt service and support whenever you needed it. Your recommendation means a lot to us.

Kind Regards,
Paige Wright
Sales Support Team

Rated 5 out of 5 stars

ALLWAYS WILLING TO GO THE EXTRA MILE

ALLWAYS WILLING TO GO THE EXTRA MILE, EXCELLENT CUSTOMER SERVICE AND WHEN SOMETIMES IT GOES WRONG QUICKLY PUT RIGHT!

27 January 2026
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you so much for your kind words! We’re really pleased to hear that our team went the extra mile for you. While things don’t always go perfectly, we’re glad we could put it right quickly. Your support truly means a lot to us.

Kind Regards,
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

Outstanding service and products - Verona are market leaders

Verona are going from strength to strength and are an incredibly safe pair of hands in what is a very busy sector of the market. With expertise assistance from the likes of Andrew Sadler we always know what we will get them from - top service and top products at competitive rates

2 December 2025
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for the fantastic review. We’re really pleased to hear you value our service and expertise, Andrew and the team will be delighted. We look forward to continuing to support you.

Kind Regards
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

Always super speedy

Always super speedy, efficient service from Verona`s Housebulider Team. They really are the best!

19 December 2025
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for the great review! We’re so pleased you’ve had such positive experiences with the Verona Housebuilder Team. We truly appreciate your support.

Kind Regards
Natalie Wainman
Sales Support Team

Rated 5 out of 5 stars

Great choice of tiles and excellent staff

Great choice of tiles, competitive prices, cheap next day delivery service and an easy to use portal.

They have a brilliant sales representative Bekki and Mags in the office is great and very helpful.

19 December 2025
Unprompted review
Verona Group logo

Reply from Verona Group

Hi,

Thank you for your fantastic review. We’re really pleased to hear that you’re happy with our range of tiles, competitive pricing, next-day delivery, and easy-to-use portal. It’s especially great to know that Bekki and Maggs provided excellent support, we’ll be sure to pass on your kind words to them. We truly appreciate your feedback and look forward to working with you again.

Kind Regards
Natalie Wainman
Sales Support Team

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