Verisure Ireland Reviews 

1,808
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the engineering staff for their exceptional professionalism, thorough explanations, and extremely helpful attitude during home security system installations. People note that the modern security devices look pristine, work perfectly, and greatly improve overall home safety and peace of mind. Some reviewers were not happy with customer support, mentioning delayed service calls, repeated appointment rescheduling issues, and unresponsive communication channels. A few other people also felt that unresolved equipment faults, battery drop issues, and difficulties reaching assistance caused significant frustration. Consumers highlighted that long waiting periods without a functioning alarm undermine the main purpose of home protection.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service, with many customers praising helpful... See more

Product

Clients share ambiguous opinions on product reliability, while many reviewers praise the system features and... See more

User experience

Consumers find user experience to be positive, highlighting how reviewers felt no pressure and appreciated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Oran who had come to our house for cold calling sales pitch and got us hooked. There has been no regrets since then. His product knowledge and friendliness won our hearts. We took the security... See more

Company replied

Rated 5 out of 5 stars

We have had a very good experience so far thanks to Johnny. From the time he arrived at our door for the first time he became like one of the family he could not have informed us enough about the vari... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Dylan at Verisure. He was professional, knowledgeable, and genuinely focused on making sure everything was set up perfectly. He explained everything clearly and was alw... See more

Company replied

Rated 5 out of 5 stars

I needed alarm package for home security. Verisure security consultant Magic Mike provided great professional advice about what I need. He installed the gadgets himself. He was very thorough, very pat... See more

Company replied


Company details

  1. Security System Installer
  2. also in
  3. Burglar Alarm Store
  4. Security Equipment Store
  5. Security Service
  6. Security System Supplier

About Verisure Ireland

Written by the company

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America. We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community. We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come. For urgent customer support inquiries, please call 1800 856 060.

Protect Your Home or Business Today

Same-Day Installation Available

Same-Day Installation Available
Call or start your quote now to get real peace of mind with a Verisure alarm system. We have same-day appointments available, and can install your alarm within 24 hours.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,808)

153 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feedback for Verisure

Hitesh, representative from Verisure was extremely polite and explained us the details very well and technically string guy explaining us all the pros and cons and gave the best suitable options to ensure total safety for out house.

25 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Yash Punjani,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Hitesh, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Our local service engineer was hitash

Our local service engineer was hitash, who was polite punctual and professional on every visit to our house.

25 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Dara Hayes,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Hitesh, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Hitesh was excellent-helpful

Hitesh was excellent-helpful, friendly, explained everything.

23 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Michael Connellan,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Hitesh, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

We had the absolute pleasure of having…

We had the absolute pleasure of having Mike in our store to set up our new alarm system, his knowledge and professionalism is second to none, his personality, patience & kindness is phenomenal, he went the extra mile in answering our questions and reassured us in any worries we had in regards to our new system, if there was a million stars available, we would award Mike on a job well done 🏆

23 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Gillian Marmion,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Dylin did a good job

Dylin did a good job. I like the service

24 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello linu lal,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Dylan, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon is such a pleasure and her work…

Sharon is such a pleasure and her work is incredible she's such a lovely lady thanks for everything

23 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Carol Roe,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 4 out of 5 stars

Good Security Features for home in…

Good Security Features for home in Ireland, nice devices and great customer service.

For recent device safety checks Sharron visited the house and was able to resolve all our concerns and reconfigured the devices. Kudos to her on that.

I would highly recommend the services offered by Verisure.

23 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello,

Thank you so much for leaving a positive review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Excellent..

Excellent... marco.Good system

21 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Rijo Abraham,

Thank you so much for taking the time to leave us a 5-star review!

We really do appreciate your feedback in relation to this!

Best regards,
Seb

Rated 5 out of 5 stars

I had an excellent experience with Mr Magic Mike


I had an excellent experience with Mr. Magic Mike from Verisure during my security camera installation. He was extremely professional, friendly, and knowledgeable throughout the entire process.

Mike took the time to clearly demonstrate how everything works and patiently explained all the features in a way that was easy to understand. His attention to detail and willingness to answer all my questions really stood out.

The installation was neat, efficient, and done to a very high standard. I feel much more confident about my home security now.

I would highly recommend Mr. Magic Mike to anyone looking to install security cameras in their home. Truly outstanding serve.

19 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Rajesh Mohanan,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon is such a pleasure as always she…

Sharon is such a pleasure as always she sorted everything so quickly thanks Sharon for all ur help

20 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello shabil soman,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon is such a fantastic and lovely…

Sharon is such a fantastic and lovely lady she did a brilliant job thanks Sharon have a great day

19 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Michel Pierrat,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Marco is great

Marco is great, our D24 store is much safer now.
Thanks

19 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello saurabh singh,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

System works superbly and Marco really…

System works superbly and Marco really helped as explaining everything
Great work Marco, keep going.
Jo

17 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello JOMON JOY,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Mr Magic Mike one of the best man who…

Mr Magic Mike one of the best man who works for Verisure always helpful

17 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello zahid iqbal,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

I feel super safe and sound now

I feel super safe and sound now . Great system , needed help and Marco came through to help me and make an adjustment.

17 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello maheen rana,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

A great n lovely lady called Sharon…

A great n lovely lady called Sharon came and sorted out my system and installed a new camera thanks Sharon for everything u are so brilliant

17 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello irene tefang,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Amazing presentation

Amazing presentation, very professional and polite, Thank you Dylan Teixeira

3 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Patricia Banze,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Dylan, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

We found that Dylan who came to present…

We found that Dylan who came to present Verisure to us was very polite and knowledgeable. His presentation was thorough and it was easy to understand. We especially liked that we did not feel pressured to make a decision on the spot.

7 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Patricia Teixeira,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Dylan, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

My experience

Dylan is very well mannered, has a good sense of humor and had an excellent presentation

12 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi Kade,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Dylan, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Dylan T

5 stars because Dylan is brilliant. Very professional and knowledgable.

13 March 2026
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi Jaden,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Dylan, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look