Original products, came with shimano official boxes. They don't cut corners on J kits, high quality shimano derailleur cables, hydraulic hoses. Very well packed too, craft paper in bunch, boxes intac... See more
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I didn't know Velofactory, but now they are the place to go for any bike related matter. Availability of a produts is excelent. Very fair price. Delivery was super fast also.
Very attractive pricing, amazing numbers of high quality products and very fast delivery. There is no need to purchase cross-borders any more!
for years, I am personally renovating my family bikes. Velofcatory been my best partner to find best quality for the best price in the Swiss market. never turned down a question to decide whether t... See more
Company details
Written by the company
Fahrradgeschäft Online-Shop mit Veloteilen und Bike-Zubehör für Triathlon-, Gravel-, Rennrad, Mountainbike, E-Bike. Schneller Versand 🚀 Lieferung aus der Schweiz🇨🇭
Contact info
Hämmerli 2e, 8855, Wangen, Switzerland
- contact@velofactory.ch
- velofactory.ch
4.9
Excellent
19K reviews
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Recently I made an order of some…
Recently I made an order of some urgently needed bike parts. I had to call the customer service center and received good assistance from the representative.
30 May 2026
Short response and delivery time
Short response and delivery time, flexible approach, customer focused view.
23 May 2026
Excellent experience
Excellent experience.
All was deilvered as orderd and within just 2 days.
21 May 2026
Excellent service
Excellent service, great prices and items selection. The return process could improve and provide free label or in-person drop off, but all in all very much recommended
10 May 2026
Over the top!
3 May 2026
Excellent experience
Very easy to buy. I returned one product because it was not the appropriate. Not a problem: Got reimbursed right away.
I always come back to velofactory.ch
1 May 2026
Fast delivery and excellent quality
Really fast delivery. The piece I ordered was well packed and in optimal conditions. Very good price too.
1 May 2026
Ordered an item from the shop
Ordered an item from the shop. Delivered fast. But they sent wrong item. Sent them email late afternoon about the issue. They replied within 15 min - they sent me the right item and payed for the retour delivery. Everything was smooth and fast. Great service.
30 April 2026
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