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Veleco Reviews 205

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TrustScore 5 out of 5

4.9

Mobility Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent delivery service, often praising the helpfulness and politeness of the drivers. Many people are very satisfied with the quality of the products, finding the scooters well-made and suitable for their needs. The customer service and staff are consistently described as amazing, knowledgeable, and supportive, with many appreciating the quick and efficient assistance they receive. However, some customers experienced issues with communication and customer service, noting a lack of responsiveness and delays in resolving problems. A few people also encountered difficulties with product suitability, finding that the scooter they received did not meet their specific requirements or had mechanical issues that took a long time to fix.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the helpfulness and friendliness... See more

Service

Reviewers mention positive feedback about service. Many customers praise the helpfulness of delivery drivers... See more

Product

Clients share positive opinions on product. Many reviewers praise the quality and design of the scooters,... See more

Staff

Customers consistently express satisfaction with the staff. Reviewers frequently highlight the helpfulness... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered my Veleco faster just over 2 weeks ago and was told 1 to 2 weeks delivery, a few days late but no problem. Delivered today 29 July 25 by driver Wojciech Boral, very good service and polite... See more

Rated 5 out of 5 stars

I ordered this mobility scooter on a Sunday evening and it was delivered the very next day! It is extremely well made for a very moderate price, and has a lithium battery which should last much lon... See more

Rated 5 out of 5 stars

Excellent service. First scooter was unsuitable for my needs but Veleco helped a lot sorting out a exchange for a ZT15 which is perfect for me. Highly recommend. 👍🏻 good price as well.

Rated 5 out of 5 stars

I purchased a velcro fast mobility scooter back in April and put a review on here about the excellent service this company provide. Once again I have caused to praise this company once for coming... See more

Company details

  1. Mobility Equipment Supplier

Written by the company

Since Veleco first started out, our mission has always been very clear. To manufacture environment friendly, luxury electric scooters that we ourselves would enjoy riding. That’s why all of our products are made with love, passion and diligence. Knowing our clientele, we take the greatest of care to design and produce a safe and reliable scooter that any future owner will trust completely. To us, each product is more than just another machine on the manufacturing line. It is a key to someone’s freedom, a road to live independently again. We think this conviction is what makes Veleco truly special and we encourage you to visit our offer.

Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

warenty work first class

i had a problem with the left hand wheel nut bring over torqued when trying to remove it the nut stalled on the axle preventing its removal the repair engineer was fantasiche had to grind the whell nut off and replace it on the scooter with a new shaft and nut, he came back to day09/12 2025 to replace the whell and tyre it took a little time to resolve but i can tell you they did a first class job and my draco scooter is as good as new if i need another one i will be with veleco again, they are nice people and a pleasure doing buisness with a big thanyyou love ny draco schooter in a fantastic gray every one whoo sees it loves the colour,

9 December 2025
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