After the issues my son is having with gov.uk this was a less stressful adventure!
Company replied
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Review summary
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Did not understand this bit at the end asking me to create a password - whether that was part of the process or optional. Its not difficult to create a process that makes sense so I suggest you f... See more
Company replied
Unable to Tax the car using the 16 digit number on the V11 form kept giving Vehicle Tax data not recognised. I tried to tax this last week ie before 31st May and may have misunderstood so tried again... See more
Company replied
After trying on line with details of reminder letter regarding no MOT and tax pending trying to explain my situation to A.I. I went back to the DVSA web site and completed in 5 miniutes
Company replied
Company details
About Vehicle Information
Written by the company
Access to our service is charged at £7.95 per month. All users get a 24 hour trial period during which they have unlimited access to test out the service, view the information on offer for their vehicle(s), set up their alerts and more. If they feel the service is not for them, they are free to cancel at any point during their membership, by either contacting our helpful customer service team, or by simply clicking the "close account" button from within their account.
Please note, that unless an account is cancelled before the end of the 24 hour trial period, the user will be charged the £7.95 fee for the following month's access.
If you have any questions at all regarding Vehicle Information, please contact us at any time (we are available 24/7). If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Want some help?
View our FAQs Contact Us Login to your account Join Vehicle InformationWhat's included?
Set up expiry alert reminders for your:
- Insurance
- Breakdown cover
- Servicing
- Driving license
- Parking permits
You can also view:
- 1 x VDI Vehicle History Report per vehicle per month
- Includes finance, stolen & write-off checks
- Get up to a max of 5 reports per month
- Similar reports from AA & RAC are sold at around £14.99 each
- Mileage graphs
- Technical information and specs including power, speed, fuel consumption and more
- Live fuel price data
- Save money on fuel every time you need to fill up, by finding the cheapest petrol stations in your area
- Estimated current value
- Number of previous keepers
- ...and more
You can have up to 5 vehicles listed in your account at any one time, but can swap out the vehicles at any time, meaning you can set up reminder alerts for your whole household with just 1 account.
Our other tools include:
- A feature to help fight any parking fines you may incur, by generating a letter with the relevant details to send to the local authority
- An interactive map/directory of every MOT garage in the UK
- A journey cost calculator to estimate the fuel cost on a trip you may be planning
- Car classified listings
- Useful links to purchase cheap car insurance and spare parts
Users are also able to buy additional VDI Check reports for only £3.20/report, which includes details of any finance or loans owning on the vehicle, as well as if it has previously been stolen, imported or involved in an accident.
Access to the service is charged at £7.95 per month, and all users can try the service for just 50p for a 24 hour trial period. If you find the service is not for you, simply cancel before the trial ends (the close button is available from the account settings page).
Please note: Vehicle tax renewal is not provided through this service - for this you must visit the Government website or a Post Office. We offer expiry reminder alerts, vehicle history check reports, and all the other tools mentioned above.
MOT & Tax Alerts
Set up your alerts & avoid a DVLA fine
With a Vehicle Information account you can set up multiple alerts for your MOT, tax, insurance, servicing, breakdown cover, driving license or parking permits expire. Get reminded before the deadline to ensure you don't forget to renew, and help you avoid a potential fine.
Contact info
St Stephens House, Arthur Road, SL4 1RU, Windsor, United Kingdom
- 0800 808 5547
- support@vehicleinformation.uk
- vehicleinformation.uk
3.7
Average
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It didn't take too long to complete.
25 September 2025
Reply from Vehicle Information
Dear Elizabeth Atkins,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Reply from Vehicle Information
Dear David Griffiths,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
It is easy and great.
28 September 2025
Reply from Vehicle Information
Dear Paddy,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Charise
Reply from Vehicle Information
Dear Sadiq ur Rahman,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
What a scam
What a scam, you check to see if your car tax is up to date and this site comes under a Government help site.
A payment of £0.50 taken then a few days later a payment of £7.95 taken. And shock horror a month later another payment of £7.95 taken. I have handed this over to my bank to chase up to get my money back. Advice for others do not use scam.
22 September 2025
Unprompted review
Reply from Vehicle Information
Hi Leonard Finch,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
this company scams people who search…
this company scams people who search for car tax on google. It appears first in googles answers and then charges you for what you could do for free just by going to the UK.GOV site. it charges 50p initially but then charges £7.99pm until you cancel your account with them (which you have no way of knowing you have commited to). Avoid at all costs
22 September 2025
Unprompted review
Reply from Vehicle Information
Hi Eric Brown,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Kristen
Company scamming people into thinking they are taxing vehicle
I needed to tax my vehicle and this website is the first one that comes up, it some how lurs you in to write your vehicle license in. You think you have taxed your vehicle but all that's happened is you have paid to see information you already know and charges you£7.95 a month for it with an initial 50p starting charge. I then received a final notice about my vehicle not being taxed. This is not fair, this is a scam and more importantly you are presuming your vehicle is taxed.
23 September 2025
Unprompted review
Reply from Vehicle Information
Dear Sir/Madam,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Reply from Vehicle Information
Dear Andrew Crow,
Thank you for taking the time to post a review.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
It was great to have this service for…
It was great to have this service for your ride imformation.
20 September 2025
Reply from Vehicle Information
Dear Qamar Shahzad,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
It's easy and helpful...and very swift..
19 September 2025
Reply from Vehicle Information
Dear A. M. Salah,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Charise
Reply from Vehicle Information
Dear Sir/Madam,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Reply from Vehicle Information
Dear Antony Fleming,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
Reply from Vehicle Information
Dear Sunil Uthaman,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you found the website and our services easy to use!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Good and eze
5 September 2025
Reply from Vehicle Information
Dear Abdulrahman Alahmad,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you found the website and our services easy to use!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Reply from Vehicle Information
Dear Mr. Bradley,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Taxing my vehicle
After trying on line with details of reminder letter regarding no MOT and tax pending trying to explain my situation to A.I. I went back to the DVSA web site and completed in 5 miniutes
9 April 2025
Reply from Vehicle Information
Dear John Lewis,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
100% SCAMMERS/THEIFS
Don't remember ever signing up to anything ever and been taking £7.95 a month for nothing. Never heard of you and never had a single communication from you.
Totally illegal practice and nailed of scammers.
Im sure I will get your generic automated robot reply of "i am sorry your experience was difficult......."
4 September 2025
Unprompted review
Reply from Vehicle Information
Dear Lee Chamberlain,
We are sorry to hear that your experience with us was unsatisfactory, and we thank you for your time. Please note that we try to make the pricing and service details as clear as possible. Sandro has contacted you via email to assist you further regarding your concerns.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Reply from Vehicle Information
Dear Janet Lockyer,
I hope you are well and thank you for taking time out to leave a positive review. It’s good to know that you enjoyed using our service!
Please don't hesitate to reach out to us directly so we can help you with any other concerns you may have, simply by confirming the credentials of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Regards,
Charise
Easy steps to follow
Easy steps to follow
As long as all your documents are up to date
its great if your not tech savvy.
1 September 2025
Reply from Vehicle Information
Dear Mrs. A. Fields,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Reply from Vehicle Information
Dear Mr. Bradford,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
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