Quit simple but I did not really realise where I was going! A small fee but it only goes to the Government page which can be accessed without spending money. I do not see the point of this procedure... See more
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After the issues my son is having with gov.uk this was a less stressful adventure!
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Helpful trustworthy easy to use would recommend to friends and family
Company replied
Did not understand this bit at the end asking me to create a password - whether that was part of the process or optional. Its not difficult to create a process that makes sense so I suggest you f... See more
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Company details
About Vehicle Information
Written by the company
Access to our service is charged at £7.95 per month. All users get a 24 hour trial period during which they have unlimited access to test out the service, view the information on offer for their vehicle(s), set up their alerts and more. If they feel the service is not for them, they are free to cancel at any point during their membership, by either contacting our helpful customer service team, or by simply clicking the "close account" button from within their account.
Please note, that unless an account is cancelled before the end of the 24 hour trial period, the user will be charged the £7.95 fee for the following month's access.
If you have any questions at all regarding Vehicle Information, please contact us at any time (we are available 24/7). If you have any queries regarding your account, please call or email us rather than leave a message on Trustpilot, as we will be able to help you much faster.
Want some help?
View our FAQs Contact Us Login to your account Join Vehicle InformationWhat's included?
Set up expiry alert reminders for your:
- Insurance
- Breakdown cover
- Servicing
- Driving license
- Parking permits
You can also view:
- 1 x VDI Vehicle History Report per vehicle per month
- Includes finance, stolen & write-off checks
- Get up to a max of 5 reports per month
- Similar reports from AA & RAC are sold at around £14.99 each
- Mileage graphs
- Technical information and specs including power, speed, fuel consumption and more
- Live fuel price data
- Save money on fuel every time you need to fill up, by finding the cheapest petrol stations in your area
- Estimated current value
- Number of previous keepers
- ...and more
You can have up to 5 vehicles listed in your account at any one time, but can swap out the vehicles at any time, meaning you can set up reminder alerts for your whole household with just 1 account.
Our other tools include:
- A feature to help fight any parking fines you may incur, by generating a letter with the relevant details to send to the local authority
- An interactive map/directory of every MOT garage in the UK
- A journey cost calculator to estimate the fuel cost on a trip you may be planning
- Car classified listings
- Useful links to purchase cheap car insurance and spare parts
Users are also able to buy additional VDI Check reports for only £3.20/report, which includes details of any finance or loans owning on the vehicle, as well as if it has previously been stolen, imported or involved in an accident.
Access to the service is charged at £7.95 per month, and all users can try the service for just 50p for a 24 hour trial period. If you find the service is not for you, simply cancel before the trial ends (the close button is available from the account settings page).
Please note: Vehicle tax renewal is not provided through this service - for this you must visit the Government website or a Post Office. We offer expiry reminder alerts, vehicle history check reports, and all the other tools mentioned above.
MOT & Tax Alerts
Set up your alerts & avoid a DVLA fine
With a Vehicle Information account you can set up multiple alerts for your MOT, tax, insurance, servicing, breakdown cover, driving license or parking permits expire. Get reminded before the deadline to ensure you don't forget to renew, and help you avoid a potential fine.
Contact info
St Stephens House, Arthur Road, SL4 1RU, Windsor, United Kingdom
- 0800 808 5547
- support@vehicleinformation.uk
- vehicleinformation.uk
3.6
Average
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy
11 June 2026
Reply from Vehicle Information
Dear Lynda Plenty,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Charise
Unable to Tax the car using the V11
Unable to Tax the car using the 16 digit number on the V11 form kept giving Vehicle Tax data not recognised. I tried to tax this last week ie before 31st May and may have misunderstood so tried again today 1st June 2026.
1 June 2026
Reply from Vehicle Information
Dear Keith Fulleylove,
Thank you for taking the time to post a review. To help you sort out your query, please refer to the DVLA website (https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency), or contact them here: https://www.gov.uk/contact-the-dvla. They can also be contacted via telephone on 0300 790 6802.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
my last reminder was sent to my old address dated 14/05 and was received by me on the 28/05e
my last rwminder was sent to my old address
28 May 2026
Reply from Vehicle Information
Dear Angela Baldwin,
Thank you for taking the time to post a review. Please be advised that Vehicle Information is provided by a 3rd party licensed data company and is not affiliated with the government.
Regarding your tax reminder, please refer to the DVLA website (https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency) or contact them here: https://www.gov.uk/contact-the-dvla. They can also be contacted via telephone on 0300 790 6802.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Good but feed up
26 May 2026
Reply from Vehicle Information
Hi Martin Seguss,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
Easy way to do it
26 May 2026
Reply from Vehicle Information
Dear Mr. Berry,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
It was very simple.
21 May 2026
Reply from Vehicle Information
Dear Ray Eden,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
easy to enter.
17 May 2026
Reply from Vehicle Information
Dear Jian Zhang,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Easy to use!202
15 May 2026
Reply from Vehicle Information
Dear Mr. Trevor A. Vincent,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Straight forward and easy
12 May 2026
Reply from Vehicle Information
Dear Steve Hobson,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
Everything was good until you put my…
Everything was good until you put my mileage as 22000 when it is only 14500
11 May 2026
Reply from Vehicle Information
Dear Angela Elliott,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Feel free to let us know if you have any further concerns. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
Concerns over how they got my bank details
Concerned that this company have just been helping themselves to my money. 50p test then every month since march £7.95. Contact will now be with my bank as trying to call they put the phone down and are now ignoring the chat messages. Scam company
11 May 2026
Unprompted review
Reply from Vehicle Information
Hi Diane McDougall,
We are sorry to hear that your experience with us has been difficult. We do try to make the service costs as clear as possible. We would be glad to look into this further for you. Unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns by confirming the registered email address for the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
Reply from Vehicle Information
Dear Trevor,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link:
https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
Reply from Vehicle Information
Dear Mr. Leslie Lester,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link:
https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
I am not computer savvy but managed to…
I am not computer savvy but managed to retax my car without any help from my grandaughter
8 May 2026
Reply from Vehicle Information
Dear Margaret Purcell,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Charise
e DVLA page
Quit simple but I did not really realise where I was going!
A small fee but it only goes to the Government page which can be accessed without spending money. I do not see the point of this procedure.
6 May 2026
Reply from Vehicle Information
Dear Ewen MacKinnon,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
nice and easy
3 May 2026
Reply from Vehicle Information
Dear Mrs. Elizabeth Kitchen,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, you can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Kristen
my varification email went to spam so…
my varification email went to spam so took ages to sort - my fault for not looking.
1 May 2026
Reply from Vehicle Information
Mrs. Sue Paul,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Charise
it was just so easy to get my tax disc
it was just so easy to get my tax disc, on line good site
5 January 2026
Reply from Vehicle Information
Dear John Woods,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Charise
Reply from Vehicle Information
Dear Christopher Breeze,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm Regards,
Charise
Reply from Vehicle Information
Dear Henry Tettey,
Thank you for taking the time to post a review. We truly appreciate any customer feedback, as we always aim to improve our service. I am glad to hear that you enjoyed using our service!
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ww1.vehicleinformation.uk/about-us.
Warm regards,
Ana
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