We were looking for a different liquid to help us to stop smoking as others have been too sweet. We found the Café Tobacco which is much better for us and our order was received within 2 days which w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super quick delivery, age verification completed during purchase meaning items were simply posted without the need to be signed for. The products (nic salts) are high quality and good value for mone... See more
Company replied
Love Dinner Lady E-Liquids - they are really flavoursome. I prefer the Nic Salts in Lemon Tart flavour. (Many other flavours are lovely too) You actually get a hit of the pastry before the lemon - it’... See more
Company replied
I was introduced to Dinner Lady products as part of the NHS stop smoking scheme and I've found them to be great! I think I got about 12 weeks supply and a vape for free and lots of info about vaping a... See more
Company replied
Company details
About Dinner Lady
Written by the company
Dinner Lady is an award-winning UK vape brand, manufacturing and selling premium quality e-liquids, Disposables, Devices and Accessories. Winner of 40+ awards, Dinner Lady products are now sold in over 115 countries around the world.
homepage REFILLABLE PODS e-liquids Devices accessoriesContact info
GM House, Wilkinson Way,, BB1 2EH, Blackburn, United Kingdom
- (0)1254 972014
- support@vapedinnerlady.com
- vapedinnerlady.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb service
15 May 2026
Reply from Dinner Lady
Hi Tricia,
Thank you for your kind words! 😊
We’re delighted to hear you had a superb experience with us.
We really appreciate your support and look forward to serving you again soon!
Love Dinner Lady E-Liquids
Love Dinner Lady E-Liquids - they are really flavoursome. I prefer the Nic Salts in Lemon Tart flavour. (Many other flavours are lovely too) You actually get a hit of the pastry before the lemon - it’s really delicious, not too sweet. I have 10mg strength and been using for years. 10 out of 10 for me. Highly recommended. Fast shipping and great service too.
14 May 2026
Reply from Dinner Lady
Hi Linda,
Thank you so much for your amazing review! 😊
We’re absolutely delighted to hear how much you love the Dinner Lady e-liquids—Lemon Tart is a real favourite, and you’ve described it perfectly!
It’s great to know you’ve been enjoying the 10mg Nic Salts for years and that the flavour balance is just right for you. Feedback like this really means a lot to us.
We’re also pleased to hear you’re happy with our fast shipping and service. Thank you again for the 10/10 recommendation—we truly appreciate your continued support!
Nothing to note like
Quick and easy to navigate website, easy to order, fair price and fast delivery!
13 May 2026
Reply from Dinner Lady
Samantha,
Thank you for your fantastic feedback! 😊
We’re really glad to hear you found our website easy to navigate and the ordering process simple, along with fair pricing and fast delivery.
It’s great to know we’re hitting the mark across the board! We appreciate your support and look forward to serving you again soon.
Reply from Dinner Lady
Hi Jeanette,
Thank you for your great feedback! 😊
We’re really pleased to hear you found our products safe, enjoyed the fast delivery, and had a smooth experience using our website.
We appreciate your support and look forward to serving you again soon!
Reply from Dinner Lady
Hi Jayne,
Thank you for your great feedback! 😊
We’re really pleased to hear you’re enjoying our variety and that it’s helping you move away from smoking—that’s fantastic to hear.
It’s also great to know your order arrived quickly! We appreciate your support and look forward to helping you on your journey again soon.
Reply from Dinner Lady
Hi June,
Thank you for your lovely feedback! 😊
We’re so pleased to hear you found the ordering process easy, appreciated the updates, and got a great price too.
We always aim to make the whole experience as smooth as possible—thanks again for your support, and we hope to see you again soon! 🤗
Delivered to your door
You need to think ahead, there are usually discounts on your purchase which can make it cheaper than buying from your local shop NHS approved.
7 May 2026
Reply from Dinner Lady
Hi wayne,
Thank you for sharing your feedback! 😊
You’re absolutely right—taking advantage of our discounts can make a real difference, and we’re glad you’ve highlighted the value we offer compared to local shops.
We’re always working to provide competitive pricing and great deals for our customers, so it’s great to hear that’s been helpful for you. We really appreciate your support and look forward to serving you again soon!
Reply from Dinner Lady
Hi Marie,
Thank you so much for your continued support! 😊
We’re thrilled to hear you think so highly of our liquids and service.
It really means a lot to have you as a regular customer we look forward to keeping you stocked up with your favourites!
Fast service
11 May 2026
Reply from Dinner Lady
Hi Romeo,
Thank you for your feedback! 😊
We’re really glad you were happy with our fast service.
We appreciate your support and hope to see you again soon!
Fairly quick delivery and website easy…
Fairly quick delivery and website easy to navigate
11 May 2026
Reply from Dinner Lady
Hi Caroline,
Thank you for your great feedback! 😊
We’re really glad to hear you found our website easy to navigate and that your delivery arrived quickly.
We aim to make the whole experience as smooth as possible, so it’s great to know that came through. We appreciate your support and hope to see you again soon!
There very good with customers I been…
There very good with customers I been using dinner lady’s regularly since last year
11 May 2026
Reply from Dinner Lady
Hi Anthony,
Thank you for your kind words! 😊
We’re really pleased to hear you’ve had such a positive experience with our customer service and that you’ve been enjoying Dinner Lady products regularly since last year.
Your continued support means a lot to us, and we’re glad to have you with us! If you ever need anything, we’re always here to help.
Great product prompt delivery A*
11 May 2026
Reply from Dinner Lady
Hui Lee,
Thank you for the amazing feedback! 😊
We’re delighted to hear you’re happy with the product and that your order arrived promptly.
A* reviews mean a lot to us—thanks again for your support, and we look forward to serving you again soon!
Reply from Dinner Lady
Hi Lorraine,
Thank you for your great review! 😊
We’re really pleased to hear you found the ordering process quick and easy, and that your delivery arrived promptly.
Providing a smooth experience from start to finish is what we aim for, so it’s great to know we delivered on that. We appreciate your support and hope to see you again soon!
Dinner Lady’s served!
Great range of E. Liquids! Fantastic prices and love the Banoffee pie. I highly recommend their product.
6 May 2026
Reply from Dinner Lady
Hi Stewart,
Thank you so much for the fantastic feedback! 😊
We’re thrilled to hear you’re enjoying our range of e-liquids and finding great value with our prices.
Banoffee Pie is a popular choice—great taste! 🍰 It’s always awesome to know our customers have found a favourite. Thanks again for the recommendation, we really appreciate your support!
Great products and delivery service
7 May 2026
Reply from Dinner Lady
Hi Ioan,
Thank you for your kind words! 😊
We’re delighted to hear you’re happy with both our products and delivery service.
We really appreciate your support and look forward to serving you again soon!
I liked the prices but was disappointed…
I liked the prices but was disappointed I was unable to order tobacco liquids as out of stock 😢
27 April 2026
Reply from Dinner Lady
Hi Rebecca,
Thank you for your feedback! 😊
We’re really glad to hear you were happy with our prices, but we’re sorry to hear you missed out on the tobacco liquids this time.
We know how frustrating it can be when your preferred flavours are out of stock, and we’re working hard to get these items back in as soon as possible. In the meantime, if you’d like help finding a similar alternative, our team would be more than happy to assist.
We really appreciate your support and hope to have your favourites available again very soon!
Reply from Dinner Lady
Hi Danny,
Thank you for sharing!
We’re so glad we could get you sorted quickly — supporting our customers like this is what our business is all about. We really appreciate it!
Reply from Dinner Lady
Hi Nigel,
Thank you for your feedback!
We’re really glad you’re happy with the products — your support means a lot to us.
Excellent delivery service
Excellent delivery service, very reasonable prices and overall a 5 star company!!
8 May 2026
Reply from Dinner Lady
Hi Gwen,
Thank you so much for the 5‑star review ⭐⭐⭐⭐⭐
We’re delighted to hear you’re happy with our delivery service, pricing, and overall experience. Your kind words really mean a lot to the team.
Thanks for choosing Dinner Lady — we hope to see you again very soon!
💙
The Dinner Lady Team
Reply from Dinner Lady
Hi there,
Thanks so much for your feedback! We’re really pleased to hear you’re happy with our service, pricing, and fast delivery.
We appreciate you choosing Dinner Lady and hope to serve you again soon 😊
💙
The Dinner Lady Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.