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Vape Connect Reviews 3,399

•
TrustScore 4.5 out of 5

4.7

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Considering 2,125 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the quick and efficient delivery service. Customers consistently highlight the excellent service, competitive pricing, and the wide variety of products and flavors available. Many appreciate the ease of ordering and the overall value, often noting that their orders arrive promptly and well-packaged. However, some customers mentioned issues with faulty products in previous orders and occasional delays in delivery. A few other people also felt that some packages arrived damaged, and there were instances of issues with email communications and unaddressed customer service inquiries.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the swift and... See more

Service

Reviewers consistently express satisfaction with the service, often describing it as excellent, first-class,... See more

Product

Customers had positive experiences with product, often praising the wide selection, good quality, and great... See more

Order

People report positive experiences with order, highlighting the ease of ordering online and the swift, often... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and great prices, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

one of the best experiences ive had from a online vape store. ive been buying vapes for 8yrs and this was the best. next day everytime ive purchased. cheap and reliable. I would recommend Al fakher 30... See more

Rated 5 out of 5 stars

As always, quick and efficient service,there has been a couple of orders that were a day later than expected but happy with everything. I buy IVG pro and Smart Max and it is ashamed that menthol are r... See more

Rated 5 out of 5 stars

Second order (husband ordered first one on my behalf) both came next day undamaged and correct. Website easy to use and better prices than shops.

Company replied

Rated 5 out of 5 stars

Brilliant variety of products and flavours at brilliant prices, and very fast delivery so easy to order been getting my vapes from here for 4 or 5 months now. Won't be getting the from anywhere else.... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

Written by the company

Welcome to Vape Connect, your ultimate destination for all your vaping needs in Preston, Lancashire. Since our establishment in 2019, we have proudly served the vaping community with our exceptional products and outstanding customer service. As the most popular and friendly vape shop in Preston we strive to create an inviting and inclusive environment for vapers of all levels of experience.

Lowest Price Vapes!

Written by the company

Free Next Day Delivery!
Get the best Vape deals on the internet! We stock all the latest and most popular brands from IVG 2400 to Hayati Twist.
Lowest Prices Guranteed!
ANY 3 LEGAL BIG PUFFS FOR £22 --- ANY 10 Salts for £18.99

Contact info

IVG 2400 ANY 3 for £22

Get the best IVG 2400 Deals! All 67 Flavours in stock!

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Effortless procedure from point of…

Effortless procedure from point of order to delivery. Very easy and the correct goods supplied.

27 April 2026
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Reply from Vape Connect

Hi Andy,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round! Thank you VapeConnect.

2 May 2026
Vape Connect logo

Reply from Vape Connect

Hi Della,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Cheaper than you think

Cannot believe the deals that this company do you can get by one get one free or even better so much cheaper and so much better quality than a lot of others would recommend to everyone never had a problem and everything always delivers on time grand site

1 April 2026
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Reply from Vape Connect

Hi Ben,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Excellent service from Vape…

Always an excellent service from Vape Connect. Best value around and speedy delivery 👌

2 May 2026
Vape Connect logo

Reply from Vape Connect

Hi Lisa,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Excellent service

Excellent service

27 April 2026
Vape Connect logo

Reply from Vape Connect

Hi Craig,

Thanks for your review. We are thrilled to hear that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Great top service as ever..

Great top service as ever... Always recieve next day... Use good couriers and great products at a good price!

30 April 2026
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Reply from Vape Connect

Hi Alun,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Great service and vapes

1 May 2026
Vape Connect logo

Reply from Vape Connect

Hi Jonathan,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Great service as usual

Great service as usual, a great company, very helpful too!

1 May 2026
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Reply from Vape Connect

Hi Dee,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

1st class company

1st class company. Always buy from here. Simple and easy to order, great customer service and fast delivery.

1 May 2026
Vape Connect logo

Reply from Vape Connect

Hi Stevie,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Excellent company easy to order &…

Excellent company easy to order & speedy delivery & well packaged I can definitely recommend

1 May 2026
Vape Connect logo

Reply from Vape Connect

Hi Michelle,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Brilliant as always

Brilliant as always

1 May 2026
Vape Connect logo

Reply from Vape Connect

Hi Tina,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Quick delivery to pick up location

Quick delivery to pick up location
Package nicely secured and correct.

30 April 2026
Vape Connect logo

Reply from Vape Connect

Hi,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

Rated 5 out of 5 stars

Delivered on time

Delivered on time, will use again

30 April 2026
Vape Connect logo

Reply from Vape Connect

Hi Scott,

Thanks for your review. We are thrilled to hear that your order arrived on time and that you're enjoying our products and service. Your recommendation means a lot to us. Feel free to contact vapeconnectonline@hotmail.com for any assistance in the future.

Thanks,
Vape Connect

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