Item was out of stock so offered a refund which never came but they sent the item, just late
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Good service and prompt delivery
Great service. 1st time using site. Ordered items & arrived next day. Very helpful customer service. Even had a freebie. Will definitely use again
Trusted app and super fast delivery service, always friendly and helpful staff, it's a great app and you can get everything you need in one place
Company details
Written by the company
Vape Blaze is a UK-based online vape shop offering a wide range of affordable vaping products, including prefilled vapes, refillable pod kits, nic salts, e-liquids, and vape accessories. We stock popular brands such as Hayati, SKE, CP Pro, and Elux, with a focus on providing the latest TPD-compliant products. We aim to deliver a fast and reliable service, with same-day dispatch available on orders placed before 4PM and free UK delivery on orders over £15. With secure checkout and dedicated customer support, Vape Blaze is committed to making your shopping experience simple, convenient, and dependable.
Contact info
United Kingdom
- vapeblaze.co.uk
4.2
Great
68 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order not received after 2 weeks and counting, still no reply
I ordered around 2 weeks ago, still not received my order. I’ve emailed multiple times and yet still no reply. This is the first time this has happened I’ve never had previous problems, what’s changed?
7 April 2026
Unprompted review
Reply from Vape Blaze
We’re really sorry to hear about your experience and completely understand how frustrating this must be, especially given your previous positive orders with us.
This isn’t the level of service we aim to provide, and we sincerely apologise for the delay and lack of communication. Please be assured that our team is actively working on your case and doing everything we can to resolve this for you as quickly as possible.
We truly appreciate your patience while we put this right, and we’re committed to getting this sorted for you very soon.
Quick delivery and easy to deal with…
Quick delivery and easy to deal with highly recommended 👌
5 April 2026
Reply from Vape Blaze
Thanks for your great feedback!
We’re really glad to hear you found the delivery quick and the experience easy. Your recommendation means a lot to us 👌
We look forward to serving you again soon!
Super company
Absolute super company didn't have the flavour l wanted they msgd me for an alternate flavour l accepted and they sent me an extra one as well. Highly recommend.
15 April 2026
Unprompted review
Reply from Vape Blaze
Thanks so much for your kind words!
We really appreciate your understanding when your original flavour wasn’t available, and we’re glad our team could sort an alternative for you quickly. It’s great to hear the extra one was a nice bonus too 😊
Your recommendation means a lot to us, and we look forward to serving you again soon!
Very efficient
2 April 2026
Reply from Vape Blaze
Thank you for your feedback! We’re really glad to hear you found our service efficient. At Vape Blaze, we always aim to provide fast and reliable service, so it means a lot to know we delivered. We appreciate your support and hope to see you again soon!
Reply from Vape Blaze
Hi,
Thank you for your feedback, and we sincerely apologise for the lack of communication regarding your order.
This is not the level of service we aim to provide, and we completely understand your frustration. Our team is currently looking into this issue as a priority and working to get it resolved as quickly as possible.
We truly appreciate your patience and the opportunity to put this right.
Kind regards,
Michel
5*Customer service
Ordered 6mg e-liquid but was sent 12mg. Even though the website says 6mg in stock.The mistake was quickly rectified by full refund. and A1 communication
2 April 2026
Reply from Vape Blaze
Hi,
Thank you for your feedback, and we’re very sorry to hear that you received the wrong item.
We sincerely apologise for sending 12mg instead of the 6mg you ordered—this is not the level of service we aim to provide. We understand how frustrating this must be, especially when the website showed the correct stock.
Our team will be in touch with you shortly to resolve this as quickly as possible and ensure you receive the correct item.
Once again, we’re very sorry for the inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Michel
Reply from Vape Blaze
Hi,
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying your vapes and that our shipping was fast. Your support means a lot to us!
Happy vaping!
Kind regards,
Michel
Scammers !!!
Horrible store and not honest at all, order from them on EBay and cancelled my order next day and with the reason provided I’ve cancelled the order without even texting me before!!! Nice scammers
2 April 2026
Unprompted review
Reply from Vape Blaze
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Your order was cancelled due to an issue identified during processing, and we understand how frustrating that can be—especially without prior notice.
Please be assured that we do not operate in the way described, and refunds are always processed promptly when cancellations occur. We’d really like the opportunity to look into this for you and make things right. Please feel free to contact us directly so we can assist further.
Easy to order and a very quick delivery…
Easy to order and a very quick delivery service.
1 April 2026
Reply from Vape Blaze
Thank you so much for your kind feedback! We’re delighted to hear that you found ordering easy and enjoyed our quick delivery service. Your support means a lot to us!
Kind regards,
Michel
Reply from Vape Blaze
Thank you for your great review! We're really pleased to hear you were happy with the products, pricing, and quick service. That’s exactly what we aim for at Vape Blaze. We appreciate your support and hope to see you again soon!
Absolutely excellent company they go…
Absolutely excellent company they go above and beyond to make sure your order goes smoothly, I wouldn’t shop anywhere else now thanks.
9 March 2026
Reply from Vape Blaze
Thank you so much for your amazing feedback! We’re truly grateful for your kind words and are delighted to hear you had such a positive experience with us. Going above and beyond for our customers is exactly what we strive for at Vape Blaze. Your support means a lot to us, and we look forward to serving you again!
Always the best.
21 November 2025
Unprompted review
Trusted app and super fast delivery…
Trusted app and super fast delivery service, always friendly and helpful staff, it's a great app and you can get everything you need in one place
16 February 2026
They are the best
They are so polite and help you without any issues, highly recommended
1 December 2025
Meant to b zero nicotine
4 December 2025
Great as always
Great as always. I recommend
Fast delivery. I've never had any issues and I order in bulk regularly
31 October 2025
Absolutely Brilliant price & rapid…
Absolutely Brilliant price & rapid delivery, I’ll be ordering from you in future, I highly recommend to anyone, thank you.
5 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.