Really good experience from phone call to van collection. Dealt with Fred who organised bringing the van from down south to Glasgow. Everything exactly the same as on the description. Allowed to have... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Really good experience from phone call to van collection. Dealt with Fred who organised bringing the van from down south to Glasgow. Everything exactly the same as on the description. Allowed to have... See more
Company replied
From the first call Brian made us feel at ease. Extremely helpful giving us the opportunity to look at all vans without pressure. Brian explained everything extremely well and in terms we could f... See more
Company replied
Stephen at Van Monster was really helpful is locating exactly the van we needed for our business. Once he found it, he organised for it to be brought round for us to check, then sorted out all the pa... See more
Company replied
Fabulous experience at van monster from start to finish. From the warm welcome from Fred when phoning to enquire about the car through to handing over the keys when the sale was made. All questio... See more
Company replied
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Written by the company

2229 London Road, G32 8XL, Glasgow, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was quick and easy. Really good customer service. Van Monster sorted everything including delivery.

Reply from Van Monster - Glasgow
A very nice experience no hassle or heavy sales chat,
Was allowed to browse on my own and then speak to the salesman Brian when I was ready to ask more .
Brian was very helpful and knowledgeable on his subject and answered my questions fully.
In all I would recommend Van Monster.

Reply from Van Monster - Glasgow
Fabulous experience at van monster from start to finish. From the warm welcome from Fred when phoning to enquire about the car through to handing over the keys when the sale was made.
All questions happily answered (no matter how silly). Given space and time to have a good look round the car and carefully walked through the paperwork when the deal was done.
The car itself was immaculate, competitively priced and freshly valeted on both 1st and return visits.
Felt well taken care of with no stress or pressure to buy.
Would definitely recommend to anyone looking to get a great deal from an honest and trustworthy dealership

Reply from Van Monster - Glasgow
Excellent end to end support and service, tailored to my needs with no issues or surprises at any stage. Many thanks to Brian.
The staff member we dealt with (Brian) in Glasgow supplied us with an excellent service, very helpful, friendly and professional!

Reply from Van Monster - Glasgow
First class service when buying my new car from Brian at van monster.
Very happy with my new car .
Would totally recommend them.

Reply from Van Monster - Glasgow
Very pleasant service from start to finish the way vessels should be sold

Reply from Van Monster - Glasgow
Service from Brian was fantastic. What we loved that we were able to browse without any issues and able to decide on our own without anyone being pushy to get a sale. Once decided Brian was knowledgeable, friendly and advised us on anything we asked. Exceptional service and will definitely recommend

Reply from Van Monster - Glasgow
A very straightforward experience from start to finish. Brian was very professional and helpful. Would certainly buy from Vanmonster again.

Reply from Van Monster - Glasgow
Bought a fantastic we van a Mercedes sprinter from van monster great price emacullate condition Fred from the glasgow branch was excellent from the start to finish giving all information required and paperwork I would recommend highly van monster.

Reply from Van Monster - Glasgow
Vey happy with the service provided by Fred at Van monster Glasgow

Reply from Van Monster - Glasgow
Relaxed, friendly, honest service, great guys, selling quality vehicles, you couldn't get a better car buying experience.

Reply from Van Monster - Glasgow
Excellent service and friendly, helpful staff.

Reply from Van Monster - Glasgow
due to my vans mounting repair bill decided to hand it back and look for a newer one.so one saturday night found 2 on there site so decided to do the soft search to see if i could get finance thats as far as i went.
the monday i was contacted by jon who gave me all the options with none of the pressure so decided to let him go ahead and to my amazement by thursday everything was in place. brian in glasgow contacted me so i could pay the deposit and within 2 weeks i had the keys there customer service is second to none any question answered would defo recomend to anyone in a difficult situation as they stop at nothing to get you back on the road if i could give them a 10 i would thanks to all involved

Reply from Van Monster - Glasgow
Very smooth process.. this is the third van I have bought from van monster Glasgow. I wouldn’t go anywhere else

Reply from Van Monster - Glasgow
Brian at Glasgow was really good. Very friendly, helpful and relaxed. It was all very straight forward. Thanks

Reply from Van Monster - Glasgow
Brian, who took me round the van and for a test drive, was very kind and helpful.
He had plenty of knowledge to answer the questions I had about the vehicle and processes around purchase and presented the information in a reasonable way that made sense to me. He also explained some of the background on how the business operates and the standards they have for the vehicles.
I have confirmed the 14 day returns policy and booked the van I have just purchased in for a health-check at a local garage I trust. If this review has not been changed, all has gone well, and my current standing of being very happy with the van is my final review.

Reply from Van Monster - Glasgow

Reply from Van Monster - Glasgow
Great communication and fast handover.
Spot on

Reply from Van Monster - Glasgow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.