Vanishing Inc. Magic Reviews 

346
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably helpful staff and prompt customer support team for resolving all inquiries with genuine care and constant attention. Consumers consistently highlight the top quality products and lightning fast shipping options that make every online purchase completely smooth and deeply satisfying. However, some customers also noted experiencing occasional minor issues with receiving incorrect or faulty items initially during their online shopping journey. Nevertheless, buyers deeply appreciate how quickly the dedicated support team steps in to ship replacements and ensure complete customer satisfaction. Many people emphasize that these trustworthy professionals consistently go above and beyond expectations.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items are top-quality and carefully... See more

Customer service

Clients share positive opinions on customer service, highlighting fast, friendly, and reliable support from a... See more

Staff

Users describe positive interactions with staff, highlighting prompt, professional, and genuinely helpful... See more

Service

People report overwhelmingly positive experiences with the service, highlighting exceptional and reliable... See more

Order

Customers had positive experiences with order processes, highlighting quick shipping turnarounds and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son is an aspiring magician and absolutely loves Vanishing Inc. They really take care of their young magicians! The communication and customer support are outstanding! He asked all his relatives an... See more

Rated 5 out of 5 stars

Vanishing Inc has given me unbelievably wonderful service over the years. I genuinely love their service and I love their products. Every interaction I’ve had with them has been filled with kind... See more

Rated 5 out of 5 stars

This company is fantastic! I live in France but I'm originally from the UK. Not only do they provide free shipping but they now avoid me from having to pay extortionate customs fees in France. Plus,... See more

Rated 5 out of 5 stars

I had already purchased from several different magic stores , but this was my very first time purchasing through Vanishing Inc. And I can confidently share with whoever is reading this review that is... See more


Company details

  1. Magic Store

Written by the company

Vanishing Inc. is a new, reliable alternative to the online magic shop. Founders Joshua Jay and Andi Gladwin have collaborated to produce the only magic website that filters out the fodder and presents to you only the magic worth having. Everything on ...


Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(346)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

UNBELIEVABLE CUSTOMER SERVICE

They have been unbelievably great to work with. I had one problem with an order and they went out of their way to help me. I cannot say enough good stuff about them. Great prices, good products, and don't forget about the free freight!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great products, magical service

I am a regular customer to Vanishing and I am very happy not only with the product quality but also with the service. The service team at Vanishing is called „support wizards“. And it lives up to it’s name: Vanishing has always been very helpful and forthcoming in a way that really feels magical. I can highly recommend them. Thank you Josh and Andy for everything you do for the community. And a special thank you to Kyle, you really made my day with your help with the Nova Rings. 🧙🏼‍♂️

1 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been a huge fan of the products…

I’ve been a huge fan of the products from Vanishing Inc for many years, but have typically purchased from them primarily at conventions. However recently on my second online order I was sent the wrong product, I contacted the help desk and they responded within the hour to rectify the issue and issue me the product that I’d ordered. I offered to return product however they instead suggested donating to a young magician on their behalf, which I shall be doing via the Nottingham Guild of Magicians. The work that Andy, Josh and the team at Vanishing have done, particularly for print media of Magic is second to none, and I give the company my highest recommendation.

Special shout out to Jim Krenz who assisted me with the problem with my order, a true gentleman.

Speedy service, great products, simply the best.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Vanishing, Inc. - An Awesome Store.

Vanishing, Inc., is a fantastic magic shop with a wonderful selection of carefully vetted and curated products. They have excellent customer care and expert magicians on staff to answer your questions and help you with your purchase. Even though I accidentally made an error with a recent transaction, they resolved everything almost instantly with ease and aplomb. They are also publishers of exceptional magic books and producers of unique magic. This store is highly recommended.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

I had an issue with a product I purchased from Vanishing Inc., and I can honestly say their customer service is outstanding. They went above and beyond to make things right, responding quickly and making sure the issue was fully resolved without any hassle.

What impressed me most was the speed and personal attention—they truly care about their customers and stand behind what they sell. That kind of service is rare today.

I highly recommend Vanishing Inc. to anyone. Great products, even better people behind them.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Vanishing Inc!

Greetings fellow Magicians and Magic enthusiasts! I’ve been a professional performing Magician/Mentalist for over five decades! I felt compelled to share my personal experiences with Vanishing Inc. They are (In my professional opinion) the absolute best online distributors of Magic in the country and the world for that matter! Their openness to answer product questions in an honest and straightforward manner, and openly publish them for all of us to read is unprecedented! We all have that “Special Magic Drawer” of unused props that we’ve ordered in the past from other companies that were unwilling to answer important questions about the effects we are considering to purchase. Not Vanishing Inc! Their willingness to help make certain that before an effect purchase is made, you clearly understand the “In’s and Outs” of what you’re going to spend your hard earned dollars on! In addition to their amazing product line and shipping expedience, their “Support Wizards” are the best in the industry. My recent interaction with “Jim” in regards to a return was nothing short of incredible!!! His timely responses to my questions and “Handholding” thru the process was so APPRECIATED! Thank you Vanishing Inc for your professionalism, kindness and and support navigating our “Beloved Art of Magic”!
Kind Regards, T. E. Martin

23 March 2026
Unprompted review
Rated 5 out of 5 stars

lost my passwords

I had a vehicle stolen about 18 months ago. I got the car back, but my ipad and my iPhone were missing. All my contacts were lost thereby, and I have had significant issues trying to get my passwords straightened out.
I could not recall my VI passwords.
Today Kyle Purnell and Jim Krenz helped me immensely!
My life is so much better now!!! ( this said rather grandiosely)
Neal Daugherty
aka Knox Zimmer

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Vanishing incorporated magic went far beyond my expectations. I purchased a trick secondhand which requires a wireless remote. The remote it came with didn’t work so I reached out to vanishing Inc. and with no questions asked they sent me a new remote and when I got it and tried it out it synced immediately. Their customer service blew me away. They shipped it the next day. I don’t know what else to say. They are truly one of the best magic companies in the world and that’s not by a far stretch of imagination. I only speak facts. I trust them and know they will take care of you like they took care of me in a heartbeat. Thank you so much vanishing incorporated. If I could give you guys 1 million stars, I would. You guys earned it and deserve it. Thank you. -Christopher Lazarus Wolk

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Vanishing Inc, A Company That Truly Cares About Its Customers!

Vanishing Inc has given me unbelievably wonderful service over the years. I genuinely love their service and I love their products. Every interaction I’ve had with them has been filled with kindness, care, and a real commitment to making sure I’m happy as a customer.

They consistently go above and beyond to deliver the best possible service and the best quality products. You never feel like just another order number. You feel valued, listened to, and genuinely looked after.

Their support team always responds promptly and is consistently willing to help, which makes a huge difference. Their loyalty program is just one of the ways they show their appreciation, giving you points and credit with every purchase that can be used as a discount on future orders.

Highly recommended. Vanishing Inc truly sets the standard for what great customer service should be.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

The Real Deal

Amazing products, honest reviews, good deals, great people, and out of this world customer service! What more can I say for a business that is professionals and amateurs in the field of magic.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Always a great experience!

I have made many purchases from Vanishing and have had nothing but a great experience with them, including fantastic, responsive, customer service. Not to mention free shipping that many of their competitors do not offer. If looking for a particular product release, I always look to Vanishing first.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

My son is an aspiring magician and absolutely loves Vanishing Inc. They really take care of their young magicians! The communication and customer support are outstanding! He asked all his relatives and friends to buy him Vanishing Inc gift cards for Christmas this year! Thanks for being so awesome!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Vanishing Inc general experience

I had already purchased from several different magic stores , but this was my very first time purchasing through Vanishing Inc. And I can confidently share with whoever is reading this review that is one of the greatest options you can choose from. First of all, the prices are great, there is an amazing variety of products and their web page is really user friendly. Second and more importantly tho, the customer service, the people behind Vanishing Inc are truly invested in giving the best support , best attention and best followup in your purchases. They really care for the customer satisfaction and they'll do the all that there is at their reach to achieve that you receive your magic products with a smile on your face .

5 December 2025
Unprompted review
Rated 5 out of 5 stars

These Guys are Great!

These guys are great! I purchased an item and the next day; it went on sale. Wrote them a quick email, and immediately, they honored the sale! Been a customer for years. This is one of the many reasons.

2 December 2025
Unprompted review

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