Really thrilled with box of Anniversary chocolates I ordered.Unique gift.Highly recommend for special occasion.Good value.
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Vanilla Reindeer were brilliant to work with. A great choice when it comes to personalised gifts aswell as gift bags/boxes and even cards too. The quality of the products is excellent and any photos w... See more
Vanilla Reindeer was really easy to use for the personalised gift bag I was purchasing for my sister's hen do; easy to upload photos, easy design process and loads of bag designs to choose from. Reall... See more
Company replied
So glad I found these guys. My son is sloth obsessed and wanted a sloth Advent Calendar, I couldn’t find one anywhere until an ad popped up on Facebook for these guys. I clicked through and was a bit... See more
Company replied
Company details
Information provided by various external sources
You’ll have a smug smile while you create your gift with us, whether it’s for your mate, mum, sister or even your hubby they will end up giggling lots too. Our job is to help you make gifts personal and by personal we mean only you guys are in on that joke! You know the one, from that hilarious night out, or maybe it was when you were growing up together, or perhaps you just need to congratulate your friend on that up-coming divorce! We know your phone, tablet or computer holds lots of incriminating selfie evidence that will have you sniggering all the way to the basket page!
Contact info
Unit 8, Haven Business Park, PE21 7AA, Boston, United Kingdom
- 0843 561 9450
- info@vanillareindeer.com
- vanillareindeer.com
4.6
Excellent
66 reviews
No recent history of asking for reviews
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This box was lovely
This box was lovely, really pleased with it. Service and delivery excellent definitely use them again.
15 April 2019
Unprompted review
Reply from Vanilla Reindeer
Glad you love our product and thank you for the review :) You're awesome!
Places two orders arrived on time two…
Places two orders arrived on time two personalised bottle boxes. Packaging all fine. Opened first was fab opened 2nd nasty crease down side and a cross photo.. Rang no.. Voice mail emailed no response. So not happy. Why pack something you can see is damaged....
14 April 2019
Unprompted review
Reply from Vanilla Reindeer
Thank you for your review, we have contacted you and reprinted your order again for you immediately :) Hopefully that arrives okay for you :)
Brilliant quality products!
13 April 2019
Unprompted review
Reply from Vanilla Reindeer
<3 <3 Thank you!
Really happy with the service from…
Really happy with the service from Vanilla Reindeer, the website is easy to use and my Mum loved her personalised Mother's Day gifts. The chocolates were particularly yummy!
11 April 2019
Unprompted review
Reply from Vanilla Reindeer
YAY!! Glad your mum loved her gift and her chocs! They are rather delish :P Thank you for the lovely review too :)
Reply from Vanilla Reindeer
Thank you for the review :)
Reply from Vanilla Reindeer
Thank you for the lovely 5* review! You rock :)
They ignored all methods of…
They ignored all methods of communication and even deleted comments left on their social media but still continued to advertise!!! From a real customer!!! Please, please avoid!!!
25 March 2019
Unprompted review
Reply from Vanilla Reindeer
We are sorry you feel this way, we will always reply to everyone that gets in touch with Vanilla Reindeer. In some instances replies have gone into the spam folder and we of course apologised for this. With regards to Social Media comments, would you be able to let us know which post you commented on so we can check this for you! We have now replied to your email and sent details of your delivery. All parcels that leave our company are via Royal Mail and it’s at this point we rely on this service to arrive with you. Hope that helps. Thank you Humphry and team
PLEASE AVOID!!!!!!!! SCAM
I placed an order, they were quick enough to take my money but the product never arrived!!! I contacted them via email to no avail. Endeavoured to contact them by Instagram and their other social media’s and despite continuing to advertise on them still ignored me. The contact details to their ‘press office’ also had no clue why I was emailing them so I’m unsure as to why those details are on the site!!! PLEASE AVOID!!!! Lesson learnt!
25 March 2019
Unprompted review
Reply from Vanilla Reindeer
We are sorry you feel this way, we have reply to everyone that gets in touch with Vanilla Reindeer. In some instances replies have gone into the spam folder and we of course apologised for this. We have now replied to you and sent details of your delivery. All parcels that leave our company are via Royal Mail and it’s at this point we rely on this service to arrive with you. That said, we have supplied you a screenshot of the parcel delivery and hope you manged to retrieve the item from your neighbour. Also our Press Office don't handle orders so please email info@vanillareindeer.com for all order queries! Thank You Humphry and team
Amazing original gifts😍
23 March 2019
Unprompted review
Reply from Vanilla Reindeer
Glad you love our products and thank you for your lovely review! :)
Reply from Vanilla Reindeer
You're welcome Jade :) Come back soon.
Got the bag for my partner’s v-day gift…
Got the bag to put my partner’s v-day gift in and he really loved it. The smile on his face was priceless😁 The quality was amazing and the price great. The only issue I had was the picture I upload was not on the product. I think uploading picture to be included on the product should be simplified especially if you’re not a computer wizard. 🙂
9 March 2019
Unprompted review
Reply from Vanilla Reindeer
Hi Jermaine, thank you for your review and thank you for your feedback on the uploading the picture process. We are always looking at ways to improve our customer experience so we appreciate your feedback. We will look into improving this when we can. Many thanks, Humphry
Fast delivery and great quality card
Fast delivery and great quality card, thanks will use again
8 March 2019
Unprompted review
Product was great and was delivered on…
Product was great and was delivered on time
8 March 2019
Unprompted review
Reply from Vanilla Reindeer
Thank you for your review Ian :) If there is anything you feel we could improve on, please let us know as we are always looking for ways to make your Vanilla Reindeer experience totally awesome! :P
Great product
I loved the bag and my daughter loved it too
Great product
Great service at a good price
Thank you
8 March 2019
Unprompted review
Fantastic quality and turnaround time
Fantastic quality and turnaround time - really unique gift ideas!
8 March 2019
Unprompted review
Reply from Vanilla Reindeer
Thank you for your epic review Giles :P
Great!
Great!
Really easy to order - lovely quality. The recipient was really chuffed - they loved the chocolates!
8 March 2019
Unprompted review
Xmas advent calendar
I ordered the xmas advent calendars for my kids with our family pictures on them. They loved them and every commented on them. I will definitely get them next year.
8 March 2019
Unprompted review
Fantastic service
Fantastic service - would absolutely recommend.
Beautiful designs and quality.
8 March 2019
Unprompted review
Great product quick delivery will…
Great product quick delivery will definitely use again
8 March 2019
Unprompted review
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