Valiant Finance Reviews 3,290

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, efficiency, and professional approach, often going above and beyond expectations. The service provided is consistently described as easy, smooth, and stress-free, with many appreciating the quick response times and clear communication throughout the process. Reviewers highlight the personalized care and attention to detail, noting that the team genuinely listens to their needs and provides tailored solutions. However, some people were dissatisfied with the response time, mentioning that they waited for calls and received infrequent email updates.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the professionalism,... See more

Response time

Reviewers mention positive feedback about response times, highlighting the promptness and efficiency of... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Valiant is outstanding; you can rely on them for business expansion. They connect you with lenders quickly and seamlessly, without any hassles. I particularly want to highlight John Tan, my agent, who... See more

Company replied

Rated 5 out of 5 stars

Best finance experience in over 30 years! Talal Al-Ali from Valiant did the 🎩 of financial services. He went above and beyond my expectations from the get go. In my books he just become the Financ... See more

Company replied

Rated 5 out of 5 stars

I just wanted to say a big thank you Daniel for all the help and support you gave us with our car financing. From start to finish, you made the whole process feel easy and far less stressful, wh... See more

Company replied

Rated 5 out of 5 stars

We really appreciate Dara’s help with our business car finance. As a small-to-medium business, we were previously declined by a traditional lender, but Dara handled everything smoothly. His quick foll... See more

Company replied


Company details

  1. #4 of 28 best companies in Non-Bank Financial Service
  2. #5 of 19 best companies in Car Finance and Loan Company
  3. #5 of 20 best companies in Finance Broker

About Valiant Finance

Written by the company


Valiant


About us

Valiant is dedicated to helping you access the right business finance for your needs and streamlining the application process. Cut through the red tape and get back to doing what you love.

We understand the issues businesses face with finance, including those in unique situations who have struggled to secure the cash they need. Valiant offers instant access to 80+ leading lenders, so that you can be confident you’re getting the right product at a competitive rate.

Visit www.valiant.finance, tell us a bit about what your business does, and we’ll find lenders that match your needs. Better yet, see funds in your account in as little as 24 hours. We’ve got you.




Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We had a great experience dealing with Michael

We had a great experience dealing with Michael, he made the process very easy for us and he was an absolute pleasure to deal with, he also got us a very good deal, would highly recommend dealing with him.

1 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Steven,

Thank you for the thoughtful review. We’re glad Michael made the process easy and secured strong terms for you. We appreciate the recommendation and look forward to working with you again.

Rated 5 out of 5 stars

Maisie was great to deal with and had…

Maisie was great to deal with and had all the answers needed for a smooth and easy process

2 October 2025
Valiant Finance logo

Reply from Valiant Finance

Hey,

Many thanks for the review. It’s great to hear Maisie’s answers made each step clear and kept things moving. We appreciate your trust and look forward to working with you again.

Rated 5 out of 5 stars

Mark was very helpful throughout the…

Mark was very helpful throughout the entire funding process. He was quick to respond, clear with communication, and made everything easy to understand.

13 October 2025
Unprompted review
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Reply from Valiant Finance

Hey Christian,

Thank you so much for the review. We’re pleased Mark’s quick responses and clear communication made funding straightforward. We look forward to assisting you again.

Rated 5 out of 5 stars

Ella @ Valiant finance has been the…

Ella @ Valiant finance has been the upmost pleasure to us in securing us a work vehicle, the most clear communication and so professional. A thoroughly satisfied customer. I really recommend her to any one looking at securing finance, less then a week from start of process to having a vehicle in our possession

14 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Khloe,

Thank you for recommending Ella and Valiant. Securing the right work vehicle quickly is a priority for us, and we’re glad we delivered. We look forward to working with you again.

Rated 5 out of 5 stars

Christine - fantastic working with George

We just wanted to take a minute to recognise George and the Valiant Finance team for supporting us through our finance request process. This was our first time navigating the world of business lending and George's advice, responsiveness and reassurance was amazing. His quick action and open, honest communication meant that we had the solution that worked best for us approved and up and running in 48 hours! We can't thank him enough and will be recommending Valiant Finance to all of our friends and associates.

9 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Christine,

Thank you so much for the detailed review! We’re pleased to hear that George’s clear advice, responsiveness and honest communication made your first business lending experience straightforward and delivered approval within 48 hours. We appreciate your recommendation and look forward to working with you again.

Rated 1 out of 5 stars

Avoid at all costs

They promise the world and deliver nothing. We’re looking for finance to do upgrades to our business, a business that brings in $140k a year for a sole trader, my partner is on over $160k a year and we have a million dollar property, yet apparently that’s not good enough to get a $20k loan and there are red flags apparently? What an absolute flog. Do not use this business, they are unwilling to actually help sole traders. I dealt with Peter Daniel’s. Be warned people!

10 October 2025
Unprompted review
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Reply from Valiant Finance

Hi James,

We are genuinely sorry to hear about your experience, and understand how frustrating it can be when you can't secure the financing you need.

We always strive to find a solution for every client. I understand one of our managers has reached out directly to discuss your concerns and feedback, and share more details about why as a broker we felt like we couldn't assist you at this moment.

Should you have any further questions or concerns, please do not hesitate to contact our Customer Success Specialist at 02 9189 6771, or via email at customersuccess@valiant.finance.

Rated 5 out of 5 stars

Lachie made the whole process of…

Lachie made the whole process of getting my car financed a breeze. By looking at my options and my situation as a sole trader he went above and beyond to keep in contact throughout every stage. I’m really happy with the outcome and delivery he provided me and reduced the whole stressful situation I had with a previous car finance compact. Highly recommend Lachie, will be suggesting him to my friends and family in the future!

22 September 2025
Unprompted review
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Reply from Valiant Finance

Hey Callum,

We appreciate your feedback and your recommendation of Lachie. It’s great to hear his communication and delivery ease the process after your previous experience. We look forward to assisting you again.

Rated 5 out of 5 stars

Easy and pleasant

Tom was a pleasure to deal with. Very patient with me and waited for me to work things out on my end. Wasn't pushy or demanding and was very understanding.
Will definitely be reaching out to him for any future finance.

1 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey,

Thank you so much for sharing your experience! It’s great to hear Tom’s approach aligned with your needs. We’ll be here whenever you’re ready for your next financing step.

Rated 5 out of 5 stars

Quick And Easy

29 September 2025
Valiant Finance logo

Reply from Valiant Finance

Hey Michael,

Many thanks for the review. Happy we delivered a smooth and efficient process. We look forward to helping again soon.

Rated 5 out of 5 stars

Stress free process

I just wanted to give some feedback on Connor and his team. Connor from Valiant was absolutely amazing in helping me get my finance sorted. He was so patient and supportive throughout the whole process, and thanks to his help I was able to secure a loan with an overdraft at a great interest rate. I really appreciated the way he explained everything clearly and made the experience stress-free.

2 October 2025
Unprompted review
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Reply from Valiant Finance

Hey Monique,

Thank you for trusting Valiant and for your review! We’re pleased to hear that Connor made everything clear and efficient while arranging your loan and overdraft on strong terms. We look forward to working with you again soon.

Rated 5 out of 5 stars

thanks so much for saving my time and…

thanks so much for saving my time and helping me out with solving my financial issue

1 October 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Ghassan,

We appreciate your review. Helping you save time and move forward matters to us. We look forward to working with you again soon!

Rated 5 out of 5 stars

Responsive, prompt and courteous

Responsive, efficient and experienced.

29 September 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hi Maxwell,

Thank you for your review! We're glad you found us responsive, efficient and experienced. We value your business and look forward to the possibility of assisting you in the future.

Rated 5 out of 5 stars

Fantastic and fast work!

Great outcome! Clear and very prompt communications. Presented several lending options to help us achieve our goals. Very happy. Thank you Ella!

29 September 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Lincoln,

Thank you for the great review! We're happy to hear that Ella was able to provide you with a clear path to achieving your goals. We value your business and are committed to providing excellent service to all our clients. We look forward to the possibility of assisting you with your future finance needs.

Rated 5 out of 5 stars

Best Finance broker

If I could give more than a 5 star rating to Alex I would. His service was above any expectations I had. The process was so seamless and his work ethic was faultless. He delivered with the lowest rate going around in the market with a very fast turn around. We are beyond happy and would recommend Alex Patsellis from Valiant to anyone looking for a Finance broker.

26 September 2025
Valiant Finance logo

Reply from Valiant Finance

Hey Olivia,

Thank you for the outstanding review! We're thrilled Alex exceeded your expectations and secured the lowest rate available with a fast turnaround. We strive to provide exceptional service and deliver the best possible outcomes for our clients. We look forward to assisting you with any future finance needs and appreciate your recommendation.

Rated 5 out of 5 stars

This process was handled so well and…

This process was handled so well and everything moved along so smoothly! Thank you Alex for taking care of us. :)

26 September 2025
Valiant Finance logo

Reply from Valiant Finance

Hey,

Thank you for your kind words! We're so pleased to hear that Alex provided you with such excellent care and made the process seamless. Providing excellent customer service is our top priority, and we're thrilled we met your expectations. We look forward to the opportunity to work with you again in the future.

Rated 5 out of 5 stars

Ryan G

Ryan was superb to work with, he would ring daily to update me, he was full of positivity and enthusiasm. 10/10 experience couldn’t recommend Ryan any more.

23 September 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Deon,

We truly appreciate your kind words and are delighted to hear about your exceptional experience with Ryan. We strive to provide the best possible service to all our clients, and we're thrilled he made the process so smooth and kept you informed every step of the way. We look forward to the opportunity to work with you again and provide you with the same excellent service in the future!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
“I had an excellent experience with this finance company. The team was professional, transparent, and very supportive throughout the process. They explained everything clearly, offered flexible solutions that matched my needs, and made the entire experience stress-free. Their customer service is outstanding, and I felt confident and valued as a client. I highly recommend them to anyone looking for reliable financial services.

23 September 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey,

Thank you for your excellent review! We're delighted you found our team professional, transparent, and supportive throughout the finance process. We prioritise clear communication and flexible solutions tailored to your needs to ensure your satisfaction. We appreciate your recommendation and look forward to assisting you in the future.

Rated 1 out of 5 stars

Still haven't heard

I'm very frustrated as I have been waiting for a call for weeks. I get people are busy. I know what's happening. I was actually concerned for the broker initially and called yesterday on the main number to make sure he was okay.
I was told I would hear from someone in management. Nothing. I got one email back in 2 weeks or so of calls. I was told I would get a call straight back... that was over a week ago.

5 September 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hi Ella,

Thank you for bringing this to our attention. We sincerely apologise for your experience and for the delay in our communication, this is not reflective of the standards we uphold at Valiant.

Your broker has already reached out and addressed the issue. We hope this demonstrates how seriously we take your feedback and appreciate the opportunity to continue working with you.

If you have any further questions or concerns, please contact our Customer Success team on (02) 9189 6771 or email customersuccess@valiant.finance and we will reach out to you.

Rated 5 out of 5 stars

Amazing experience best in business

Thomas was amazing! He helped my new business found finance for a car purchase. It took Thomas less than a week from the start of the application to settlement. This is genuinely the best experience I have ever had in any finance related matter. Period. Highly recommended Valiant, they are the best in the business and it is not even close.

19 September 2025
Unprompted review
Valiant Finance logo

Reply from Valiant Finance

Hey Ivan,

Thank you for the outstanding review! We're thrilled Thomas was able to secure finance for your new business's car purchase in under a week. We understand the importance of speed and efficiency for new ventures, also we're delighted he exceeded your expectations. We look forward to assisting you with future finance needs as your business grows and appreciate your recommendation.

Rated 5 out of 5 stars

It was nice working with Alex…

It was nice working with Alex Patsellis, he was quick to respond and professional. Happy to work with him again

18 September 2025
Valiant Finance logo

Reply from Valiant Finance

Hey Sarah,

Thank you so much for your feedback! We're glad to hear that Alex provided you with quick and professional service. We value responsiveness and efficiency, and we're pleased he met your expectations. We look forward to working with you again in the future.

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