DNA:n vaihtokapula.fi Reviews 

1,506
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Cell Phone Store
  2. also in
  3. Cell Phone Recycling and Unlocking Service

Written by the company

Hei haloo! Ei enää mitään syytä ostaa upouutta puhelinta. Vaihtokapula on käytettyjen puhelimien kauppapaikka kaikille merkeille – eli puhelinkaupan uusi normaali. Vaihtokapula tarjoaa laajimman valikoiman hyviä käytettyjä puhelimia. Oli aikomuksenasi sitten myydä vanha käytetty puhelin tai valita uusi halpa ja hyvä puhelin, Vaihtokapula haluaa tarjota sinulle siihen parhaan mahdollisen kauppapaikan. Valikoimaamme kuuluu mm. Samsung, Apple, Sony, OnePlus, Honor ja Xiaomi -puhelimet. Suosituimpien Androidien ja iPhonejen lisäksi kaupastamme löytyy myös hieman harvinaisempia merkkejä kuten Cat, Doro, ja Motorola. Käytettyjen puhelimien rinnalla kaupassamme on myynnissä myös uudenkarheita outlet-puhelimia todella edukkaasti. Outlet puhelimet tulevat alkuperäisissä pakkauksissaan alkuperäisillä varusteilla. Kaikki Vaihtokapulan käytetyt kännykät ovat kunnossa. Luurit syynätään tarkasti asiaan vihkiytyneiden teknikkojen toimesta. Kuntotarkastuksessa selviää laitteen ulkoisen kunnon lisäksi mahdolliset piiloviat. Tarkastuksen kohteena on mm. akun kunto, näyttö, yhteydet, anturit, kamerat, sensorit, kuulokkeet ja mikit. Lopuksi kaikille kapuloille tehdään vielä puhdistus ja täydellinen tietojen tyhjennys. Tietoturvallisuus ja hyvä asiakaskokemus on kaiken tekemisemme keskiössä. Haluamme, että hyvät ihmiset saavat hyvät puhelimet ja sen myötä maapallokin kiittää. Uskallamme väittää, että käytetyn puhelimen ostaminen ei voi tästä enää helpommaksi ja turvallisemmaksi muuttua. Kattavan kuntotarkastuksen ansiosta pystymme myymään kaikki kapulat 12 kk:n takuulla. Laita hyvä kiertämäään ja valitse käytetty puhelin kotimaisen Vaihtokapulan laajasta valikoimasta. Kapulan ostaminen on vähintään yhtä helpooa ja turvallista kuin uuden puhelimen, mutta paljon halvempaa ja vähemmän ikävää maapallolle. Hyviä puhelimia, hyville ihmisille. Halvalla. https://vaihtokapula.fi/


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4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 44% of negative reviews

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4.4

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(1,506)

402 reviews in the last 12 months

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Rated 3 out of 5 stars

Decent product and price.

The phone I received had its charging port full of lint, causing the charger to not connect properly. Easy fix, but it'd be nice for a refurbished phone to be clean when receiving it. The parts used to refurbished seem to be authentic Apple parts due to not having any error messages about unofficial ones.

The pickup at DNA store was annoying: the queue number machine was out of order, and customers were having to figure out queuing by themselves. The queue just kept growing, since the staff takes ages to talk their typical bs with each customer to try and upsell to them. Even for a simple online purchase pickup, they couldn't just give it to me even though I was clearly in no mood to chat and after I had said that I don't need anything else from them.

22 June 2026
Rated 5 out of 5 stars

The Iphone 13 i got is like new iphone

I bought the "good" condition phone even though i wanted to buy a higher grade but not available in the colour i want. So I bought that in faith but when i got the phone it was in very new, no screatches , not even a single defect, everything works perfectly fine and delivery is so quick.
thank you Vaihtokapula

18 March 2025
Rated 5 out of 5 stars

Great experience

Quick delivery, phone exactly as promised and works well.

17 September 2024
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Reply from DNA:n vaihtokapula.fi

Kiitos paljon palautteesta :) Tämä on meille arvokasta!

Rated 5 out of 5 stars

Pleasant customer experience

Pleasant customer experience, the exterior of the phone was in perfect condition and the battery is working perfectely. The website is easy to browse and provide full of details and technical specifications about the phone, for a decent price.

I am glad to have find a refurbished phone from a company based in Finland. The delivery to a DNA store was quick and the package is protective.
When I picked it up, DNA offered me a free screen protector if I bought a new phone plan.

29 July 2024
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Reply from DNA:n vaihtokapula.fi

Kiitos palautteesta, tämä on meille tosi arvokasta :)

Rated 4 out of 5 stars

Phone condition is excellent but you…

Phone condition is excellent but you mention that everything comes with phone will deliver to you!but I received only phone !need other things for use

7 December 2023
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Reply from DNA:n vaihtokapula.fi

Hi! Our 'Good' and 'Excellent' condition phones come only with the phone itself, as stated in the condition description. Only the 'Outlet' phones (in 'Uudenkarhea' condition) come with the original box, which usually includes the charging cable. This depends on the manufacturer. Thanks for your review!

Rated 5 out of 5 stars

good

it very good

6 November 2023
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Reply from DNA:n vaihtokapula.fi

Hi! Thanks for the review. We are happy that you got yourself a good device from us :)

Rated 5 out of 5 stars

Recommendable

Everything works as they should

4 October 2023
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Reply from DNA:n vaihtokapula.fi

Hei, siisti juttu et sait meidän kautta hyvän kapulan. Kiitos palautteestasi ja mukavaa viikkoa :)

Rated 5 out of 5 stars

Overall good service and the idea of…

Overall good service and the idea of the shop, - to give a new life to used electronics. Great customer service as well. Would be nice to have more information while ordering the product about the status of its previous use so that when I buy with the status stating "new" I would understand that if the box was already opened, for example, then the product is not really new in that case.

21 May 2023
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Reply from DNA:n vaihtokapula.fi

Hi Anna,
Nice to hear that you are happy with your experience and purchase. Thank you for leaving a review. Have a great summer :)

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