As a business we haven't got time to go through all the options available to us for our energy. Utility Bidder have been great for us and Nizam has sorted our contracts the last few times now and co... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
THANK YOU doesnt seem to cut it. Nizam Hussein you've been a tremdous support and couldn't have done any more in helping me with a terrible mistake a Gas provider had made. You helped me get to the... See more
Company replied
We have just used Utility Bidder for the first time to renew our electricity contract. Very simple and clear process from start to finish - quick website enquiry followed up by an almost immediate re... See more
Company replied
Kenny Colwell made switching energy suppliers easy, whilst saving on another quote I received earlier in the day. No pressure or rush to get you to sign a contract, just good old honest advice, whic... See more
Company replied
Company details
Information provided by various external sources
We compare business energy deals and prices, helping businesses find the best gas and electricity quotes.
Utility Bidder - Unbiased Switching Advice
Written by the company
- Combining the best energy prices on the market with the best customer service.
- Energy costs have become an increasing part of a business’s overheads, so therefore reducing your bills will have an immediate positive impact on your bottom line. We work to secure arrangements for business gas, electricity, water and telecoms to bring you a complete utility service. Let us do all the hard work for you and gain competitive energy prices from all of the major suppliers. Working on your behalf and having close relationships with 20 suppliers means we can secure you a fixed contract that is suitable for your requirements. When you sign up with Utility Bidder, all your paperwork, supplier communication and queries are taken care of by your own dedicated account manager.
Contact info
Bangrave Road South, NN17 1NN, Corby, United Kingdom
- 01858410000 / 01858 410 000
- info@utilitybidder.co.uk
- utilitybidder.co.uk
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Utility Bidder
Hi,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thanks,
Utility Bidder
Utility Bidder made life easier from…
Utility Bidder made life easier from the onset. We had just bought a commercial property, had inherited a hefty daily charge & high. Rate & it was all solved within 30 mins. Current suppliers notified of change of ownership, & new deal and suppliers contracted. Wesley was polite, informative, & gave me options & explained them so I could make informed decisions. We were very impressed by the company & definitely recommend. Made this whole process a doddle. Thank you
27 March 2026
Unprompted review
Reply from Utility Bidder
Hi,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thanks,
Utility Bidder
I think that I was offered the best…
I think that I was offered the best deal available; perhaps the only down side was that there did seem to be pressure to come to an early settlement. I think this may have been due to the deal on offer being only available for a limited period but it might have been because the agent had a target to reach.
24 March 2026
Reply from Utility Bidder
Hi John,
Thank you for your review. We really appreciate you taking the time to write about your experience.
Sorry to hear that you felt a little pressured, we would not have intended this. Unfortunately prices are extremely volatile at the moment with all the happenings in the Strait of Hormuz and therefore we aren't able to guarantee these for any extended period of time.
We are pleased to hear that you are happy with the prices you received and look forward to working with you in the future.
Utility Bidder
Quick, knowledgeable, helpful and very efficient.
From the moment I contacted UB via their website David Grimshaw phoned and immediately understood my need. His response was fast and showed his experience in business requirements. All signed and sealed within two days, taking good care of my electricity supplies for the next two years. Very impressive.
31 March 2026
Unprompted review
Reply from Utility Bidder
Hi,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thanks,
Utility Bidder
The lady that took care of this for me…
The lady that took care of this for me couldn't have been any more helpful and friendly thank you Rebecca.
30 March 2026
Reply from Utility Bidder
Hi,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thanks,
Utility Bidder
Reply from Utility Bidder
Hi,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thanks,
Utility Bidder
I would definitely recommend Utility…
I would definitely recommend Utility Bidder as I was struggling - trying to get a good deal especially with all the prices going up so much. Kenny Colwell was great and helped me with choice of so many different options.
Thank you!
26 March 2026
Reply from Utility Bidder
Hi Baljit,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Simple process with Wesley helping
Simple process with Wesley helping. No stress at all.
Very happy the electricity rates I got for my business.
25 March 2026
Unprompted review
Reply from Utility Bidder
Hi,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Very helpful and experienced .
25 March 2026
Reply from Utility Bidder
Hi Pat,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Efficiancy
Very efficiant always helpful and very on the ball with what is going on in the industry
25 March 2026
Reply from Utility Bidder
Hi,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Yvonne Cave was very professional and…
Yvonne Cave was very professional and replied timeously and received calls explaining the best rate for our requirements
25 March 2026
Reply from Utility Bidder
Hi Bernadine,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Simple and stress free
I have been using utility bidder for a few years now as we have several utility meters and it was becoming increasingly difficult and time consuming to renew the contracts and search for deals - Utility Bidder takes the hard work away, they literally do everything! Chloe Cole is our rep and she is so helpful and pro-active, we are very pleased with the service and would highly recommend.
24 March 2026
Reply from Utility Bidder
Hi Katherine,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Katrina Baker did an excellent job
18 March 2026
Unprompted review
Reply from Utility Bidder
Hi,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Terrible customer service and unacceptable communication
My experience was extremely disappointing from start to finish. I called customer service multiple times and got absolutely nowhere. There was no real sense of ownership, very little communication, and the time it took to get any kind of response was completely unacceptable.
The whole process was frustrating, poorly handled, and left me feeling ignored. I expected a basic level of professionalism and support, but that simply did not happen.
My experience with agent was especially unhelpful, and I was left without any meaningful assistance or resolution.
Based on my experience, I would not recommend this company.
24 March 2026
Unprompted review
Reply from Utility Bidder
Hello
We're sorry to hear that you were unhappy with our service and would like to investigate this further.
Unfortunately, we are only provided limited information on Trustpilot. We have requested more information, please could you provide this so we are able to look into this further and understand your complaint.
Kind Regards,
Utility Bidder
DO NOT USE THIS COMPANY
Please be aware of terms and conditions, I made a mistake with contract and have now been left with a large bill having to pay commission for them. DO NOT USE !
18 March 2026
Unprompted review
Reply from Utility Bidder
Hello
We're sorry to hear that you were unhappy with our service.
Typically a cancellation charge occurs when the contract that was agreed with yourself fails to go live, usually when a contract has been agree elsewhere. For clarity, this is not two contracts, the breach is within our terms and conditions of service that would have been agreed when accepting a new supplier contract.
We are only able to see limited information on Trustpilot and are unable to locate your case. We have requested more information via Trustpilot, please could you provide this so we are able to investigate further.
Kind Regards,
Utility Bidder
Be Aware of hidden terms and conditions
Another deceiving company, they only say about contract with the energy company but the fact we are signed in 2 contracts. The utility bidder itself is another contract, in case if you have closed your business or sell it, we have to pay their fee which they don’t clear mention when taking energy contract, because no one would like to end up in 2 contracts for supplier. And when business sold they are going to send bill of their commission. Better go with supplier and pay little extra rather than signing another contract with deceiving company.
1 March 2026
Unprompted review
Reply from Utility Bidder
Hi Harish
We're sorry to hear that you were unhappy with our service.
Typically a cancellation charge occurs when the contract that was agreed with yourself fails to go live, usually when a contract has been agree elsewhere. For clarity, this is not two contracts, the breach is within our terms and conditions of service that would have been agreed when accepting a new supplier contract.
Our goal is always to operate to the highest professional standards, and we have extremely thorough quality-control processes in place. While these steps may not always be visible, they are consistently carried out with care and precision when a contract is agreed with us.
We include a cancellation clause within our terms of service because these processes are completed as standard for every agreement with the mutual understanding that the contract will go live.
If you feel that this information is incorrect or you have any queries or questions, please provide more information requested through Trustpilot and our Customer Services team will investigate further.
Kind Regards,
Utility Bidder
Matthew Burke was brilliant
Matthew Burke was brilliant. He was always quick to respond, very helpful and secured us a very competitive price.
12 March 2026
Unprompted review
Reply from Utility Bidder
Hi Joe,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Professional service
Professional service, honest advice, absolutely brilliant.
12 March 2026
Unprompted review
Reply from Utility Bidder
Hi Clive,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
David Grimshaw was excellent
David Grimshaw was excellent - a very professional and easy switch to a much better electricity tariff
13 March 2026
Unprompted review
Reply from Utility Bidder
Hi Thomas,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
Great service
I am taking over a pub in a few weeks and the energy was one of my biggest worries. Stuart Openshaw, in particualr, made the whole process as stress free as possible and he got me a decent price!
11 March 2026
Unprompted review
Reply from Utility Bidder
Hi James,
Thank you for your review. We really appreciate you taking the time to write about your experience and it's great to hear that we exceeded your expectations.
We look forward to working with you in the future.
Thank you
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