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U.S. Polo Assn. Reviews 14,698

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TrustScore 4 out of 5

3.8

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 1,944 reviews, reviewers had a great experience with this company. Customers are really happy with the products, highlighting their good quality, materials, and designs. Many people appreciate the reasonable and affordable prices, often noting the excellent value for money. However, some customers expressed dissatisfaction with the delivery service, citing long shipping times and high costs. There were also occasional issues with orders, including incorrect sizes being sent, missing items, or unexpected charges during the return or exchange process.

What people talk about most

Product

Customers had positive experiences with product quality and fit. Many reviewers praise the good quality,... See more

Quality

Customers consistently note positive experiences with quality, praising the good quality and great prices of... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some consumers praise quick and seamless... See more

Order

Users describe ambiguous interactions with order. Many customers experienced delays, with some waiting 13... See more

Price

Reviewers mention positive feedback about price. Customers frequently praise the great and reasonable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hello! Unfortunately, I was unable to complete the payment using my bank card. I would like to ask why it is not possible to purchase your products from other countries. My card was not accepted, and... See more

Rated 4 out of 5 stars

Very good products, materials designs, also good price, but we need more designs and to refilled the finished items.

Rated 3 out of 5 stars

product is good and seems well made, but delivery and shipping cost needs work. Over 10 elapsed days and a 50% charge makes me think I will continue to use Amazon, or buy locally, going forward.

Rated 5 out of 5 stars

Great discounts, and the polo dresses were beautiful! Really good quality and great prices. I purchased two and once received, immediately purchased three more. I usually wear a 12/14 US size, 5ft 3... See more

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

U.S. Polo Assn. brand products are authentic and officially sanctioned by the United States Polo Association, the governing body for the sport of polo in the United States since 1890. Today, our products are sold through our licensing program in over 135 countries at independent retail stores, department stores and U.S. Polo Assn. brand stores. The U.S. Polo Assn. brand carries clothing for men, women and children, as well as accessories, luggage, watches, shoes, home furnishings and more. The U.S. Polo Assn. brand is managed by USPA Properties, Inc., a wholly owned subsidiary of the U.S. Polo Association. USPA Properties is a for-profit corporation, and pays royalties to the U.S. Polo Association for the rights to license their trademarks. USPA Properties pays federal, state and local taxes in excess of 40 percent on all profits. As the steward of the U.S. Polo Association trademarks, Properties’ mission is to develop a long-term source of revenue for the U.S. Polo Association. This revenue is used to underwrite numerous programs for education and promotion of the sport of polo in the U.S.

Contact info

3.8

Great

TrustScore 4 out of 5

15K reviews

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Rated 1 out of 5 stars

It took almost 2 weeks to ship

It took almost 2 weeks to ship. It was then shipped with UPS and the tracking said it would be here Friday which would be 5 days from shipment. On Saturday tracking said it would be to me in 10-14 days. I tried contacting them 3 times and they never emailed me back. Poor service for such a high end business, and I will not order from them again. I still have not received my product.

17 April 2026
Rated 1 out of 5 stars

Poor delivery

Package said it was delivered but it did not arrive. It was first shipped through UPS then USPS and no one has record of the delivery only that it was delivered.

29 April 2026

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