USaddress.com Reviews 49

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I paid for express shipping and insurance, but the package never arrived. The management (Moti) promised priority handling but completely disappeared. Even the Better Business Bureau (BBB) closed my... See more

Rated 1 out of 5 stars

They are not shipping my package since October 2024; they claim that there having DHL issues and they will sort it out shortly, but it's been months and noone responds to my emails, noone picks up the... See more

Rated 1 out of 5 stars

Fraud, appeared as usps & charged $179 towards debit card for change of address, the charge reads CHANGE USPS on the bank transaction. If you're a legitimate business, follow up with customer request... See more

Company replied

Rated 1 out of 5 stars

I have used usaddress.com several times, all went well until the last (indeed last) time: my package was reported as received in the NJ center, i paid for re-shipment soon after. 16 days later the... See more

Company details

Written by the company

We are a ship forwarding company that ships from USA to all around the world.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

49 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

please stay away from this people they…

please stay away from this people they have stolen about 6 phones from me and pretend like they didnt recieve it whilst there is digital and signed proof of usps delivered and signed by their workers ,they told me item not delivered this are criminals taking advantage of online transactions pls dnt fall as victim !! note this is how they steal people when its used or refurbished items with passcode they foward it quickly but when they realise it new items they steal them and pretend like they have not receive please lock all your device with icloud before shiping them thank you and again stay away ,they stole my items on three diffrent occations with same formula .

9 December 2021
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience, Two Time my packages can not reach me, if you ask they will not respond to you, please don’t do business with them

6 October 2021
Unprompted review
Rated 1 out of 5 stars

If I could rate USAdress with zero…

If I could rate USAdress with zero stars I would. Their service is terrible. The claim they sent my goods and FedEx had a delay due to storms. Then the items got lost and the filed a so called claim. That was 7 months ago. I asked them for their contact at fedex which they refused to give me. Now they have started ignoring my emails. This is daylight robbery. Don’t make use of their services. I am in the process of dealing with them and will not accept theft from their side.

5 August 2021
Unprompted review
Rated 1 out of 5 stars

Package got delivered to there NJ…

Package got delivered to there NJ stored, and signed by IAN, now you are saying you cannot find my package and your worker signed for the package. Signature proof by the UPS. so tell me if this is not stealing..(1Z8FX622P231210041).
So frustrating and annoying telling me your CCTV Didn't record the receiving of my package and its was signed by your worker. or is your worker ghost?
Very bad

25 July 2021
Unprompted review
Rated 4 out of 5 stars

Package arrived safely

Package arrived safely. They only have wearhouse in NJ and had to pay sales tax while shopping. other than that their service is good.

12 February 2021
Unprompted review

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