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Modern Milkman US Reviews 

647
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fresh dairy products, organic vegetables, and tasty bakery items, noting that the rich flavor far surpasses standard supermarket options. People find the weekly doorstep delivery extremely convenient, often mentioning the punctual service, respectful drivers, and helpful real-time communication updates regarding arrivals. Some reviewers were not happy with delivery errors, mentioning that parcels were occasionally left in the wrong spot during hot weather, delayed, or missed completely. Others also noted occasional practical challenges with managing recurring schedules, adjusting order quantities, or dealing with unexpected automatic renewals.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the delicious taste and high... See more

Delivery service

Clients share profound satisfaction with the delivery service, frequently highlighting punctual arrival... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the fresh dairy items,... See more

Service

Customers had positive experiences with service, consistently praising the dependable weekly deliveries and... See more

Order

Reviewers express mixed feelings regarding their order experiences, with some customers praising the easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cute saleswomen came through our neighborhood wearing cow costumes, how could I resist. I'm into my third week of the service. The product quality is excellent: my weekly order is milk and eggs, and h... See more

Company replied

Rated 5 out of 5 stars

The response regarding my worry for an absence of a product was promptly explained and was explained clearly. The response was written kindly which I appreciate so much. Your team is doing great work... See more

Rated 5 out of 5 stars

I was just saying how much I missed the idea of fresh milk being delivered to your doorstep like the movies! Haha! I was so pleased to have met the two amazing reps in the cutest milk/cow outfits lite... See more

Company replied

Rated 5 out of 5 stars

I receive my delivery every Saturday from The Modern Milkman and I am extremely happy with the service. The staff are always friendly, helpful and very understanding. They genuinely care about the... See more


Company details

About Modern Milkman US

Written by the company

Shop sustainably with confidence

Fresh groceries delivered to your doorstep

We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.

Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.

Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.

We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.

Fresh food. Less waste. Delivered simply.


Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

647 reviews

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4.4

All reviews

(647)

642 reviews in the last 12 months

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Rated 2 out of 5 stars

⭐️⭐️ Very disappointed- Twice


⭐️⭐️ Very disappointed — twice

I really wanted to like Modern Milkman, but unfortunately I’ve now been disappointed by their fruit and vegetable box twice.

My first $30 fruit and vegetable box arrived with no fruit at all — mostly corn, a head of lettuce, a MINI cucumber and ONE tomato that went bad
In 2 days. I contacted the company, explained how disappointing the box was, and their solution was to give me a credit for only half the cost of the box toward a future order.

I decided to give them the benefit of the doubt and try one more time.

Today I received a new fruit and veggie box. I wish I could attach a photo. Once again, I cannot find a single piece of fruit in it. I received corn, potatoes, onions, kale and herbs. That’s a perfectly reasonable assortment of vegetables, but it is not what I would expect from something specifically sold as a fruit AND vegetable box, nor does it feel remotely like $30 worth of produce.

What makes this particularly frustrating is that this happened immediately after I contacted the company about the exact same problem. I used the partial credit they offered, paid to give the service another chance, and essentially received a repeat of my original complaint.

I love the concept of a local produce delivery service and was genuinely hoping to become a regular customer. But after two boxes, two disappointments, and an inadequate resolution to the first problem, I can’t justify ordering again.

If you advertise a $30 fruit and vegetable box, customers should reasonably expect both fruit and vegetables — and $30 worth of them.

It’s back to the farmers market for me!

3 September 2026
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Reply from Modern Milkman US

Hi Jennifer,

Thank you for sharing your feedback, and please accept our apologies for the disappointment with your box's variety. While our seasonal harvests fluctuate with the weather (which we list weekly on our site), I have passed your feedback to our quality team. I have also sent you an email to ensure this issue is resolved.

Thank you for giving us another chance and for helping us improve. We truly appreciate your support!
Irene

Rated 5 out of 5 stars

The delivery is very punctual and easy

The delivery is very punctual and easy and the food is fresh and high quality I love it. The employees are great super friendly people to speak to

11 August 2026
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Reply from Modern Milkman US

Hi Jeffrey,

Thank you so much for the brilliant review! I am thrilled to hear that you love our fresh, high-quality food and that our deliveries are always spot-on for time. Our team works hard to bring a smile to your doorstep, so hearing your kind words about our friendly employees truly made our day.

Cheers to many more delicious deliveries!
Irene

Rated 5 out of 5 stars

Very respectful gentleman. Knows what he’s doing. He was right. Good products

This is a small business. They are on time, the quality is excellent. Love the egg, the almond milk, the lemonade. Cream cheese. I wish I did not have to travel. See you next summer

11 August 2026
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Reply from Modern Milkman US

Hi Magalie,

Thank you so much for the brilliant review! We're thrilled that you love the almond milk, cream cheese, lemonade, and fresh eggs. Supporting our local community means the world to us! Have a wonderful and safe trip travelling, we will miss you, but we can't wait to welcome you back and stock your doorstep again next summer!

Kind regards,
Irene

Rated 5 out of 5 stars
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Reply from Modern Milkman US

Hi Trisha,

Thanks for the awesome feedback! Punctuality is what we strive for every single drop-off.

Thank you for your support, and look forward to your next order!
Irene

Rated 3 out of 5 stars

not well refrigerated

not well refrigerated. timing is difficult

12 August 2026
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Reply from Modern Milkman US

Hi Maria,

Thank you for sharing your experience. I am so sorry to hear about the issues with delivery times and refrigeration. I have passed your feedback straight to the relevant team to address this. I have also sent you an email to ensure that there is no outstanding issue with your account.

Thank you for giving us a try, and we wish you all the best!
Irene

Rated 1 out of 5 stars

I don't want your service or product Read my past emails.

I don't want your service or product. I

11 August 2026
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Reply from Modern Milkman US

Hi Holly,

Thank you for bringing this to our attention. I am sorry for any frustration caused. I tried calling you today to clarify and sort this out, but I missed you! I have sent a follow-up email to ensure that all the issues on your account are fully resolved.

Thank you for giving us a try and for helping us improve!
Irene

Rated 1 out of 5 stars

order was delayed and was never…

order was delayed and was never informed on when it would be arriving. My order sat on my front porch for i don't know how long so I had to throw out half the produce. Won't do it again, should have been refunded.

10 August 2026
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Reply from Modern Milkman US

Hi Hayden,

Thank you for taking the time to share your feedback with us. I am truly sorry for the lack of notice when your delivery was delayed due to a driver's illness, resulting in spoiled produce. We’ve issued a full refund to your original payment method and shared your feedback with the relevant team to review this process.

I have also sent an email to ensure that there is no outstanding issue on your account. Thank you for giving us a try and for bringing this to our attention.

Kind regards,
Irene

Rated 5 out of 5 stars

I am a new customer

I am a new customer. Communication has been great and so there hasn't been unpleasant surprises with ordering, delivery or timelines. Everything I've received has been very good quality. Because I am a new customer I don't have an extensive history with the company but so far everything seems straightforward.

8 August 2026
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Reply from Modern Milkman US

Hi Johnathan,

Thanks for the awesome feedback and welcome aboard! We are thrilled to hear that your experience as a new customer has been so smooth, transparent, and hassle-free. Delivering farm-fresh quality with zero unpleasant surprises is always our goal.

Cheers to many more great orders ahead!
Irene

Rated 5 out of 5 stars

Smooth and easy…great products

Everything I requested on time. I had a little trouble updating my order last week but no problem this time. My only concern is that I do not see expiration dates on lots of items. I might be missing it but is that info available? Thanks for all!

31 August 2026
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Reply from Modern Milkman US

Hi Patricia,

Thanks for the awesome feedback! Glad to hear your delivery arrived right on time. For expiration dates, they're usually stamped on bottle caps, packaging edges, or printed directly on the packaging. If you ever can't find one, please reach out to our team at support@modernmilkman.com, and we'll look up the exact batch info for you right away.

Cheers!
Irene

Rated 5 out of 5 stars

The best customer service

This company has been SO great to deal with. Not only do they offer a great service with outstanding products, their customer service is what I wish ALL companies would provide. They are timely, human, and alway go the extra mile without asking! They make the whole experience frictionless.

31 August 2026
Unprompted review
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Reply from Modern Milkman US

Hi Kelly,

Thank you so much for the incredible review! Hearing that our team provides the kind of human, go-the-extra-mile support you wish every company had means the absolute world to us. Making your delivery experience completely frictionless and delivering top-quality products is what we strive for every day.

We truly appreciate your support!
Irene

Rated 5 out of 5 stars

Hands down BEST experience!

I was just saying how much I missed the idea of fresh milk being delivered to your doorstep like the movies! Haha! I was so pleased to have met the two amazing reps in the cutest milk/cow outfits literally promoting something so anticipated. The quality of milk is SOLID and the experience I've had with it both in cooking/baking and overall health has been noticeable! The milk and eggs froth so much more, so breakfast or morning muffins have a beautiful rise! The blueberry yogurt is nice and thick, and makes for a perfect spread on my rice cakes. I can't wait to try all of their other yummy options!

8 August 2026
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Reply from Modern Milkman US

Hi Malikah,

Thank you so much for the brilliant review! We love that our reps in their cow outfits brought that classic doorstep milkman magic to life for you! It's fantastic to hear how much of a difference the fresh milk and eggs are making in your baking and morning routine. That extra froth for fluffy muffins sounds amazing. Enjoy that thick blueberry yoghurt, and we can’t wait for you to explore the rest of the catalogue!

Kind regards,
Irene

Rated 5 out of 5 stars
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Reply from Modern Milkman US

Hi Philip,

Thank you so much for the brilliant review! I am thrilled to hear that you had such a positive experience with our support team. Delivering friendly, helpful service is what we always aim for.

I truly appreciate your feedback and support!
Irene

Rated 5 out of 5 stars

Great hands on service

Great hands on service! Great products so far - looking forward to trying many!

9 August 2026
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Reply from Modern Milkman US

Hi Steven,

Thank you so much for the brilliant review! I am thrilled to hear that you are enjoying our hands-on service and loving the products so far. There are so many delicious local items left to explore, and we can’t wait for you to try them all!

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

Great choices

plenty of choices and reliable delivery time. convenience with quality.

7 August 2026
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Reply from Modern Milkman US

Hi Donald,

Thank you so much for the brilliant review! I am thrilled to hear that you're loving our product selection, reliable delivery times, and the combination of convenience and top quality. Delivering farm-fresh produce straight to your door hassle-free is what we're all about.

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

Great delivery

Even though our milk is delivered in the morning when we are not home, they place it in our cooler and it stays nice and fresh! The chocolate milk is delicious and many of their other products

9 August 2026
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Reply from Modern Milkman US

Hi Kelly,

Thank you so much for the brilliant review! I am delighted to hear that your doorstep cooler keeps everything chilled and fresh until you get home. It’s awesome to know you’re loving the chocolate milk, it’s definitely a household favorite!

I really appreciate your support and look forward to your next delivery!
Irene

Rated 5 out of 5 stars

I believe the manner in which a company…

I believe the manner in which a company handles a problem makes the company good or not so good. Your company recently handled a situation for me in the most professional way and I thank you for that. I enjoy your products and your service is top notch.

8 August 2026
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Reply from Modern Milkman US

Hi Jacki,

Thank you so much for taking the time to share such thoughtful feedback! I completely agree that how a company handles things when issues arise truly defines great service. I am so glad our team was able to resolve your situation professionally and efficiently. Knowing you enjoy our products and service means the world to us, and we truly appreciate your continued support!

Kind regards,
Irene

Rated 5 out of 5 stars

Early on time delivery

Early on time delivery. Food iced and package properly. Great quality of food.

7 August 2026
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Reply from Modern Milkman US

Hi Morriana,

Thank you so much for the brilliant review! I am delighted to hear that your order arrived early, packed perfectly with ice, and that you're loving the food quality. Bringing farm-fresh, carefully packed produce straight to your doorstep is what we're all about.

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

Delivery service is great.

Delivery service is great.
The milk is SO fresh

8 August 2026
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Reply from Modern Milkman US

Hi Etta,

Thank you so much for the brilliant review! I am thrilled to hear that you're loving the fresh taste of our milk and that our delivery team is taking such good care of you. Bringing farm-fresh quality right to your doorstep is what we love to do.

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

So far so good!!!

8 August 2026
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Reply from Modern Milkman US

Hi Kim,

Thank you so much for the great feedback! I am thrilled to hear that everything is going so well with your orders. Delivering top-quality local produce and smooth service is what we aim for every time.

I truly appreciate your support and look forward to your next delivery!
Irene

Rated 5 out of 5 stars

I love getting the items to my house…

I love getting the items to my house versus going to the store. Every product that I have tried has been great. I like that they have gluten free items because I have Celiac. The Delivery Service has been fantastic on time or earlier. The service is outstanding and they do respond right away to any concerns or questions. I definitely recommend this Service.

7 August 2026
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Reply from Modern Milkman US

Hi Nereida,

Thank you so much for the glowing review! I am thrilled to hear how much easier home delivery is making your routine and that our gluten-free options are hitting the mark for you. Knowing you can trust our products and that our delivery and support teams are taking such great care of you means the absolute world to us.

Thank you for being a wonderful part of The Modern Milkman family and recommending us!
Irene

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