Urdu Bazaar (Australia) logo
Visit website

Urdu Bazaar (Australia) Reviews 14

•
TrustScore 2.5 out of 5

2.7

Book Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Book Store

Written by the company

Online Bookstore promoting exclusively Urdu language books across Australia

Contact info

2.7

Poor

TrustScore 2.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Fake company …stay away .paid Rs 550…

Fake company …stay away .paid Rs 550 didn’t received my book no reply from them at all. It’s a fraud company. My order no 51067 ..unable to track it. Send so many emails but no reply at all. Give up now.

8 December 2023
Unprompted review
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Dear Ravinder, We are sorry to hear that, however, we had officially shut down our only website (www.urdubazaar.com.au) on 15th Feb 2022 due to some supply chain challenges at that time - if you have made a purchase from another website, it does not represent Urdu Bazaar (Australia) and we request you to kindly report that website to your local cyber crime authorities. Furthermore, our services were only available to customers based in Australia as we are Australian-based and only shipped to Australian addresses.

Rated 5 out of 5 stars

Good books available locally in Australia

Thank you for promptly resolving my order dispatch issue.

3 January 2022
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Hi Yasir, we are very sorry to read you could not have a nice experience with us because of the shipping delays. The order was placed on 25th December and as much as we understand the shipping challenges from our shipping partner during the busiest period between Christmas and New Year, we take full responsibility for the customer experience. Our team will be in touch with you to see how we can address your concerns. Best Wishes.

Rated 5 out of 5 stars

Package was superb

Package was superb
Order was quickly delivered

22 December 2021
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Hi Hena, Thanks very much for your kind feedback :) Looking forward to welcoming you back to the online store soon.

Rated 5 out of 5 stars

Best service

Best service
Very happy
I have recommended it to so many people
It was very difficult for me to get Khawateen digest from Pakistan told so many to send
But I’m so happy & satisfied with Urdu bazaar

1 September 2021
Rated 5 out of 5 stars

Great service

Great service, nice packaging.

27 August 2021
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Thanks very much Rashid for your kind feedback. Much appreciated!

Rated 5 out of 5 stars

Urdu Bazaar (Australia) team is doing…

Urdu Bazaar (Australia) team is doing great. I wish them best of luck.

10 August 2021
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Dear Sohaib, Thanks very much for your kind feedback. We look forward to welcoming you back to our store soon :)

Rated 5 out of 5 stars

I love urdu books

I love urdu books. It is great to have urdu books here in Melbourne Australia

28 May 2021
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Dear Ali, Thanks very much for your kind feedback and words of encouragement. We hope to keep meeting your expectations regarding your love for Urdu literature here in Australia. Thanks again!

Rated 3 out of 5 stars

Very slow processing of order delivery

Very slow processing of order delivery. First it was mentioned it will reach next day. Now I got update that parcel picked up just next day. This should be improved

4 May 2021
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Dear Abbas,
We are very sorry to know that you are not happy with the processing timeframe. We checked and noted that your order was booked for delivery through our delivery partner the same day we received your order. And it was picked up for delivery the next business day which is the fastest possible across the industry. However we appreciate you taking time out for your feedback. Thanks much!

Rated 5 out of 5 stars

Fast delivery with beautiful packing

Fast delivery with beautiful packing. Very happy with the purchase and surprise 25%off card for next buy. Will definitely recommend the seller and will buy again. Thanks for the great service!

7 March 2021
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Dear Faiza,

We are glad to know you are happy with the services. It is our commitment to provide the best possible experience to our customers and your feedback encourages us to continue the good stuff :) We look forward to welcoming you back to our store soon.

Rated 5 out of 5 stars

Happy Customer!!!

I’ve been given a discount voucher at my first purchase and it gave me another reason to buy books from Urdu Bazar. The main reason for me to get back to the store is the love of books and exceptional customer service. My order has been delivered quickly and once again beautifully wrapped.
Thank you for bringing Urdu Literature to Australia ☺️

16 February 2021
Rated 5 out of 5 stars

excellent

Very good experience.

8 February 2021
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Thanks very much Zahra for your kind words :) your feedback encourages us to keep providing the best possible service to our customers.

Rated 5 out of 5 stars

Overall Review

I have been able to put my orders on the cart for 4/5 times and the services provided in terms of packaging, safe delivery, correct product and dealing for deals and offers have been amazing, 👏 This is something I was looking abroad for my books love. You guys are doing great job 🙏 keep inspiring through your quality services.❤️

13 January 2021
Urdu Bazaar (Australia) logo

Reply from Urdu Bazaar (Australia)

Thanks for your kind words Bilal :) We will make sure to utilize every single opportunity to meet and exceed our customers' expectations. Your feedback and recommendations along the journey are greatly appreciated!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look