URBAN PIRATE Reviews 

365
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the clothing, featuring brilliant unique designs, vibrant prints, and remarkably fast delivery times across multiple orders. Patrons frequently note that garments maintain their condition very well after multiple washes, making them a reliable choice. Many buyers also appreciate the remarkably smooth ordering process, reliable website navigation, and attentive communication when specific items happen to be out of stock. However, some people mentioned that certain fabrics felt thinner than previous versions and expressed a desire for clearer information or warnings directly on the homepage during checkout.

What people talk about most

Product

Customers report a high level of satisfaction and delight with the product. Consumers consistently praise the... See more

Quality

Consumers find quality to be positive, highlighting unique designs, comfortable fabric, and durable... See more

Order

Reviewers mention positive feedback about order processes, highlighting quick shipping times and prompt... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting very quick shipping times.... See more

Service

Customers consistently note positive experiences with service, mentioning fast and easy delivery alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant quality and the designs are amazing. Scottish in origin but all with a twist rather than the usual stiff you see in all the tourist shops. Lovely quality cotton too and so far seem to... See more

Rated 5 out of 5 stars

Unique designs, comfortable fabric and great customer service. Reached out directly to me when what I ordered was out of stock, with suggestions for replacement or refund. Absolutely recommended.

Rated 5 out of 5 stars

First time buying anything from here. I bought a stag head t shirt as a present for my friend. He absolutely loved the fit and feel of the cotton, not to mention the design as he is stag/deer daft.... See more

Rated 5 out of 5 stars

Was suppose to visit the Urban Pirate stall at this years Glasgow Whisky Festival unfortunately got detained by 3 lovely ladies. I went to there website the next day and fortunately I was able t... See more


Company details

  1. Clothing Store

Written by the company

Online clothing shop that specialises in unique Scottish designs that tell a story.


Contact info

4.9

Excellent

TrustScore 5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(365)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

unfortunately my t-shirt arrived with…

unfortunately my t-shirt arrived with the two "Fife coastal towns" of Kinghorn & Kirkcaldy missing from the
map. these two town are on the East coast next to Burntisland. The t-shirt was a present going to Australia to my brother-in-law who is from Kinghorn.
0 out of 10 i'm afraid. Christine Divito

18 May 2023
URBAN PIRATE logo

Reply from URBAN PIRATE

Thanks for the review Christine. Sorry that we were missing the place names. There is only so much space to squeeze everyone in, sadly not everyone made it. :)

Rated 5 out of 5 stars

Fab website

Fab website - easy ordering and quick despatch.

T-shirts are top quality and I’ve bought many over the years.

Keep up the good work Urban Pirate!

7 May 2023
Rated 4 out of 5 stars

I loved the design

I loved the design and the style of the shirt. The only downside was that I ordered an XL ladies hoping for a baggy shirt (im normally a medium) however it was quite a snug fit.

20 April 2023
Rated 5 out of 5 stars

I saw the t-shirt and ordered it

I saw the t-shirt and ordered it. The item was sent within the week. It was well packed and arrived with the stated time. The item is well made and has been admired. I would use Urban Pirate again.

15 March 2023
Rated 5 out of 5 stars

I'll be back

Quick turnaround. Excellent price. My girlfriend loved the t-shirt. Good quality. Would recommend

17 March 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look