URBAN PIRATE Reviews 

364
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the clothing, featuring brilliant unique designs, vibrant prints, and remarkably fast delivery times across multiple orders. Patrons frequently note that garments maintain their condition very well after multiple washes, making them a reliable choice. Many buyers also appreciate the remarkably smooth ordering process, reliable website navigation, and attentive communication when specific items happen to be out of stock. However, some people mentioned that certain fabrics felt thinner than previous versions and expressed a desire for clearer information or warnings directly on the homepage during checkout.

What people talk about most

Product

Customers report a high level of satisfaction and delight with the product. Consumers consistently praise the... See more

Quality

Consumers find quality to be positive, highlighting unique designs, comfortable fabric, and durable... See more

Order

Reviewers mention positive feedback about order processes, highlighting quick shipping times and prompt... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting very quick shipping times.... See more

Service

Customers consistently note positive experiences with service, mentioning fast and easy delivery alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant quality and the designs are amazing. Scottish in origin but all with a twist rather than the usual stiff you see in all the tourist shops. Lovely quality cotton too and so far seem to... See more

Rated 5 out of 5 stars

Unique designs, comfortable fabric and great customer service. Reached out directly to me when what I ordered was out of stock, with suggestions for replacement or refund. Absolutely recommended.

Rated 5 out of 5 stars

First time buying anything from here. I bought a stag head t shirt as a present for my friend. He absolutely loved the fit and feel of the cotton, not to mention the design as he is stag/deer daft.... See more

Rated 5 out of 5 stars

Was suppose to visit the Urban Pirate stall at this years Glasgow Whisky Festival unfortunately got detained by 3 lovely ladies. I went to there website the next day and fortunately I was able t... See more


Company details

  1. Clothing Store

Written by the company

Online clothing shop that specialises in unique Scottish designs that tell a story.


Contact info

4.9

Excellent

TrustScore 5 out of 5

364 reviews

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4.9

All reviews

(364)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Five star item and service.

Absolutely delighted with my purchase, a lovely quality well-made t shirt, yes you can buy cheaper elsewhere, but the workmanship, fabric, and attention to detail with this company's products are excellent value for money.
I am very impressed with how quickly my order arrived, especially as I'm in the absolute far north Highlands of Scotland so things always take longer to reach me, but my item arrived in a day or so. 😊

24 July 2023
Rated 5 out of 5 stars

Great Service & Product

Delivery of the t-shirt was very quick (1st class post). Very happy with both the colour and the quality of the product. However, I realised that I had ordered the incorrect size so sent it back for an exchange. The whole process was very easy and efficient.

22 July 2023
Rated 2 out of 5 stars

Wrong colour t-shirt

I ordered a blue t-shirt but got sent a black one and it was a birthday present and it took so long to deliver it was too late to return it. Very disappointing

19 June 2023
URBAN PIRATE logo

Reply from URBAN PIRATE

Sorry to hear you weren’t happy with your order. Can you get in touch so I can trace the order number and see what went wrong.

Rated 5 out of 5 stars

Would highly recommend

Great quality of the T-shirts ordered. Exceptionally good customer service - couldn’t have done enough to help us (I enquired about an out of stock tshirt). Fast delivery. Will definitely order from here again.

19 June 2023

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