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Urbanbreeze Reviews 

78
•
TrustScore 1 out of 5

1.2

Furniture Store
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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were let down by their experience overall. Many customers reported placing orders for various items, including furniture and electronics, but never receiving their purchases, even after waiting for several months. People frequently mentioned that the tracking information provided was unreliable or nonexistent, often showing the same status for extended periods or disappearing entirely. Reviewers also found that the company's website and links to track shipments would become inaccessible, leading to further frustration and concerns about their orders. Additionally, consumers who attempted to contact the company regarding their missing orders or lack of updates often received no response to their emails or messages. Some people also reported receiving inexpensive, unrelated items like bracelets instead of the products they ordered, with no return address or way to trace the sender.

What people talk about most

Order

Clients share negative opinions on order, with many reviewers reporting that their orders never arrived, even... See more

Delivery service

Customers had negative experiences with delivery service, with many reporting that their orders never... See more

Product

Reviewers highlight negative aspects of product, with many reporting that they never received the items they... See more

Website

People report negative experiences with the website, with many reviewers stating that the site no longer... See more

Response time

Users describe negative interactions with response times, with many reporting that their emails to customer... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a robobot hoover July 27th ish, received obligatory email to track but like other people it stuck on clearing customs. Emailed & got answer that it would take a little longer(!) than expected.... See more

Rated 1 out of 5 stars

Just Awful. Placed an order on May 1, 2025 (over 12 weeks ago) and I haven't not received my items yet. It's ridiculous. Have contacted them (by email because no phone number to be found) multiple tim... See more

Rated 1 out of 5 stars

I ordered an item 3 months ago from urbanbreeze.net and never received my package. They will not provide me with USPS tracking information only the fake 4 digit number they give you to track through t... See more

Rated 1 out of 5 stars

Unfortunately can’t put a zero. Seemed at the time that it was a legit website - they were investing in retargeting advertising through Facebook. Got a confirmation email for a screen for my laptop a... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Contact info

1.2

Bad

TrustScore 1 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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1.2

All reviews

(78)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I ordered a couch for $109.95 and…

I ordered a couch for $109.95 and received a cheap bracelet. When I inquired where is my couch, they simply said it was a gift for the shipping delay. When I tried to open their website to track my couch as they instructed me to, their website is no longer up!!! DON'T BUY FROM THEM!! IT IS A TOTAL SCAM!!

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Never received the item

Never received the item. Tried to contact on numerous occasions and they didn't even have the decency to respond. I am now almost £70 out of pocket with nothing to show for it. This company is a complete scam

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent shop

This company is a scam I ordered a sofa on 20.07.25. Nothing has arrived so far. About 3 weeks ago, it was written that the order had reached its destination country and I still have nothing. They also don't respond to emails, it's a scam. I lost my money. Adds updates. Today 12.10.25 no longer has contact, the site no longer opens.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an item over 3 months ago from…

I ordered an item 3 months ago from urbanbreeze.net and never received my package. They will not provide me with USPS tracking information only the fake 4 digit number they give you to track through them. I’ve never had such a horrible experience and unprofessional customer service. They send me the same email word for word when I email them regarding my package. They also will not give me a refund. This site needs to be stopped and shut down immediately for stealing people’s hard earned money. Please do not order from these scammers. You might as well flush your money down the toilet!

28 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER… THIS IS A SCAM

DO NOT ORDER… THIS IS A SCAM
Same as other reviews.. ordered two chairs and received some cheap bracelet in post, no return address or name. Tracking is a lie always saying waiting on customs clearance.

19 July 2025
Unprompted review
Rated 1 out of 5 stars

Order didnt arrived

Order didnt arrived. Total scam. Message them about the order but no response. Just hope they get their karma real bad for taking people's money. I wish I can give negative 0 for feedback I would

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars

Zero stars. Total scam! Order a foam armchair 1 July, nothing until end of September. The so called real time order tracking is a scam. Received a shitty bracelet in unmarked envelope that I can’t event trace back to Urban Breeze. Can some charity law firm please take them to court.

18 September 2025
Unprompted review

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