Upstream.so Reviews 

242
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. People often mention that the service offers great value for money, combining an affordable monthly price with powerful streaming features. Customers also appreciate the very intuitive dashboard and the highly responsive support team that quickly resolves any questions. However, some customers also noted occasional technical challenges, such as unexpected stream disconnects or difficulties navigating the interface. Some reviewers experienced frustrating moments with support interactions or encountered platform limitations when trying to set up their feeds. These specific drawbacks and technical hiccups occasionally made the streaming process more complicated for a small group of users.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform very easy to use, intuitive,... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the efficient streaming... See more

Customer service

Consumers find customer service to be positive, frequently praising the responsive, knowledgeable, and... See more

Price

Customers consistently note positive experiences with price, highlighting that the platform offers great... See more

Value for money

Clients share positive opinions on value for money, highlighting the platform as affordable and user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in search for cheap alternatives and took many video calls with several candidates to build my streaming channel. When I found Upstream, their dashboard and cheap startup price of $30/month, was... See more

Rated 5 out of 5 stars

This Upstream is very efficient helped my 2nd channel increase 4000 watch hours efficiently along with my regular streams or when i goes to busy or sleep and their customer service is also top notch... See more

Rated 5 out of 5 stars

I am really impressed with Upstream. So much so I came here without prompt to write this. I am hopeless with technology and with the support of their team on chat (who went above and beyond btw - than... See more

Rated 5 out of 5 stars

5/5 stars, one of the best services out there! And I was extremely surprised to realise that they already had solutions for most of my concerns around 24/7 livestreaming.


Company details

  1. Movie Streaming Service

Written by the company

24/7 YouTube Live Stream Pre-recorded Videos, schedule and loop pre-recorded videos and multistream to YouTube, Twitch and other platforms - without leaving your computer on, or simply how up Live in the Live Studio with overlays, multichat and interactive widgets. Upstream is a web-based live streaming platform built for YouTubers, creators, radio stations and businesses. On this channel, you’ll find practical tutorials covering: • 24/7 YouTube live streaming • Pre-recorded and looping live streams • YouTube radio and MP3 streams • Multistreaming to YouTube, Twitch, Kick and more • Live stream scheduling, overlays and automation • RTMP, stream keys and troubleshooting • Cloud streaming without OBS or dedicated servers With Upstream, you can upload videos or audio, create a playlist, choose looping or shuffle playback, schedule broadcasts, add overlays and keep streaming from the cloud, even when your computer is turned off. The easiest way to build & maintain a 24 hour live stream using pre-recorded videos. Upstream simplifies the process of creating a (24/7) live stream on YouTube. Easy-to-use stream builder, user-friendly interface & no-setup live streaming server hosting! No technical knowledge required Subscribe for straightforward live streaming tutorials, practical tips and product updates. Start your 24/7 live stream at https://upstream.so/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

242 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(242)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love it and so simple to use

I love it, it is so simple to use. It would be great to have an extra feature that you can select which portion of the video can be used for live streaming, like having your own video mixer in the sofware integrated. I have been streaming for 1 week now and it is working really well.

2 December 2023
Rated 5 out of 5 stars

I run a small YouTube channel and Upstream...

I run a small YouTube channel with less than 100 subscribers but just using the free trial of Upstream got me 30 views (more than I normally get) and as subscriber IN ONE DAY. To Make things better I even got help by the team to setup and a nice discount offer to go premium when my trial expired.

I definitely recommend Upstream. I am going to be making this part of my content strategy too.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great Experience. Far better than other streaming services like Go Stream, Live Karo etc. because Upstream provide better bitrate for high quality live streaming for Youtube with pretty budget friendly plans.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly Satisfied New Customer

I'm a new customer to upstream, but have been using vps for the past year. I've had numerous problems with my previous provider and decided to change. My first day contacting support I met Sebastian. I have never has such good customer service in my life! I wish more businesses cared as much about customers as Sebastian. Upstream sets a standard far above what most business ethics offer today. Sebastian took his time to explain everything to me, top to bottom. Even the inner workings of how things worked on the backend. Thanks to Sebastian, I am now a paying customer with upstream. So far the stream quality has been improved and much easier to use than my previous setup. I highly recommend this service. I will update this review in a year from now. So far, A+ and better than anything else on the market!

19 November 2023
Unprompted review
Rated 5 out of 5 stars

UNMATCHED Customer Service!

I'm completely brand-new to the nature of 24/7 livestreams. I needed something a bit specific, Sebastian and Dom were both HUGE helpers in explaining everything so I could easily understand it. On top of that, when tech problems arose that resulted in a stuttering stream, Dom and the support team worked quickly to rectify it, even though it was outside of the support window. I was honestly surprised, I've never seen ANY other company ever do that. Usually I'd have been stuck waiting until at least the next day. I think the customer support I've received has been among the best I have ever gotten to experience, and I commend the team for their fast work, and their utmost professionalism. I wish more companies would care as much as they seem to.

10 November 2023
Unprompted review
Rated 4 out of 5 stars

Over priced

31 October 2023
Upstream.so logo

Reply from Upstream.so

We're sorry to hear you feel our service doesn't match up with your expectations on price. We strive to offer competitive rates, actually being the most affordable option for an automated service when compared to our competitors.

Consider the hidden costs of self hosting a live stream: pricey hardware, the technical knowhow needed, and the lack of advanced features like adding songs and videos while your stream is live, or designing your stream with an OBS like experience in your browser. Our all in one service offers all these and more, at a fraction of the cost and hassle of doing it yourself or hiring an engineer.

Rated 5 out of 5 stars

I am brand new to stream a 24 seven I…

I am brand new to stream a 24 seven I had the most amazing help from Dom & Mario!!! To be honest, their customer service is just as amazing as Apple! And everyone knows that I love Apple I am now currently running two streams 24 hours a day seven days a week if this goes exactly the way it's going now I am definitely going to upgrade!

19 October 2023
Unprompted review
Rated 5 out of 5 stars

The livestream is amazing and stable!

The upstream is amazing, and the stream designer is a really great tool! I can rest assured that the live stream is performing perfectly 24 hours a day, 7 days a week. We are seriously considering scaling up streams across all our channels. @MrSpherical

30 September 2023
Rated 5 out of 5 stars

It just works !!

It just works !!! It is perfect, no errors, and it is super easy to set up - I am no tech-guy , so I would never have a livestream sat up, if it wasent for this great n easy service !! Thank you :)

15 September 2023
Rated 5 out of 5 stars

Upstream has completely transformed my…

Upstream has completely transformed my live streaming experience. Their platform offers features you won't find anywhere else, making them the best service ever. I've been using their services for a few months, and they continue to impress. The quality of their streams is top-tier, and their technical support is incredibly responsive. I highly recommend for anyone looking for reliable and professional live streaming services. Thank you guys for everything!

26 September 2023
Unprompted review

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