Overall great experience. But found when I tapped on something it took me back to do something twice I can't remember exactly what it was? Some sort of required information.
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Company details
- Community Health Centre
- Local Medical Service
- Medical Center
- Medical Certificate Service
- Medical Clinic
- Medical Technology Manufacturer
Written by the company
Convenient and accessible healthcare Join 100,000+ Aussies making life easy by consulting with an Aussie Practitioner online today.
Contact info
327-329 Pitt St, 2000, Sydney, Australia
- contact@updoc.com.au
- updoc.com.au
Hasn’t replied to negative reviews
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So easy to use,very fast and respectful
So easy to use,very fast and respectful
The response time was great and it…
The response time was great and it confirmed my suspicions.
Updoc much easy to use when u very sick
Updoc much easy to use when u very sick
Being listened to
Being listened to, given appropriate treatment and checking that I was ok or needed further assistance.
Medical Certificate
Great to be able to get a medical certificate on a weekend when not feeling well. Prompt and efficient service. Thank you.
Picking Updoc over phone consults with my GP
The Updoc GP that I got asked important questions, gave great advice and provided me with a sick certificate for exactly what I need. He called me on time, if not early. I loved not having to leave my house and wait in a waiting room for 45 minutes. Sometimes my GP runs 30 minutes behind for a phone consult. The Updoc GP was on-time, got me a sick certificate and all finished under 5 minutes. I also preferred it over a sick certificate from the chemist as Updoc gave me a sick certificate for 2-3 days, rather than the chemist which only does 1 day. I’d be picking Updoc again and again for sick certificates
Super simple to use and quick results
The Script needed
The doctor was polite, I could understand him and the process was smooth
I was very stressed as my relative ran…
I was very stressed as my relative ran out of her medication she’s in chronic pain. If was very helpful and a relieved to know I could get a script so quickly. Especially as I am a shift worker.
Professional and reliable service
Professional and reliable service. Updoc's response times were very quick and helpful.
Easy and quick.
Easy and quick.
Answered a few questions and had my certificate in ten minutes
No waiting on phone for hours for Doctor to call.
Very fast response time
Being able to gain quickly access to a…
Being able to gain quickly access to a doctor when needed is a relief.
Its was quick and what i needed..
The organisation has not met its duty of service
The only reason I have given 1 star is because 0-stars was not an option, and to include the following. I have been ripped off twice by Updoc. On both occasions my GPs after hours line push me through to Updoc. I paid $92 for a phone consultation. I needed a prescription refilled on one occasion and I needed a new prescription on another occasion. On both occasion I was charged, I was called, and I was told I would receive an SMS of my prescription. On both occasions I did not, and have never, received the prescriptions. I bumped into another patient at my GP who had a similar experience. We have started 'updocclassaction' from g-mail, reach out with stories and to add your name to our growing list.
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