Unzipped Clothing Reviews 

53
TrustScore 3 out of 5

2.8

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Rated 3 out of 5 stars

Delivered wrong T shirt and owed £3.95 in delivery cost to return the wrong item back to Unzipped Clothing. Still not sent out the T shirt I requested and had complete radio silence from them for 3... See more

Company replied

Rated 5 out of 5 stars

Cant fault the company, was worried as some sites I have come across off insta have reputations for being a fraud however unzipped were spot on, I received everything I ordered and all in the correct... See more

Company replied

Rated 1 out of 5 stars

Ordered from unzipped clothing in November and order came within a week. My second order I placed on the 14th December and still hasn’t arrived. Iv emailed the company, Facebook messaged.. tried I... See more

Rated 5 out of 5 stars

What a fantastic service, I contacted Unzipped as I had ordered several items however was worried they wouldn’t arrive in time for a birthday gift. I was upgraded to next day delivery free of charge... See more

Company details

  1. Clothing Store

Written by the company

Unzipped Clothing specialises in sourcing brands below RRP, such as Nike & Under Armour. We aim to provide the most popular pieces from these respective brands and provide great deals and service to our customers!


Contact info

2.8

Average

TrustScore 3 out of 5

53 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.8

All reviews

(53)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, came quick and packaged well, 100% recommended

12 June 2021
Unzipped Clothing logo

Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 1 out of 5 stars

Still waiting for a reply part 3

Tried both emails still since the 10th of May and no reply on Instagram. It would be amazing if you would reply as im missing a tracksuit still and can’t refund an item anymore as it’s over two weeks

2 June 2021
Unprompted review
Rated 2 out of 5 stars

Ok delivery

Items arrived on time, I have tried to contact unzippedclithing via both of their email addresses and direct message on Instagram to arrange a return/swap in size for a t shirt I have had no reply on any. Please can you arrange this.

18 May 2021
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Reply from Unzipped Clothing

Hello Perry,

All return information is stated on our website, please view our Refund/Returns policy on our website or visit the direct link below;

https://unzippedclothing.co.uk/policies/refund-policy

Kind Regards,
Unzipped Clothing.

Rated 3 out of 5 stars

Order 2069

Delivered wrong T shirt and owed £3.95 in delivery cost to return the wrong item back to Unzipped Clothing. Still not sent out the T shirt I requested and had complete radio silence from them for 3 weeks now. Review will be updated once I have received my T shirt and refund for delivery

EDIT: Refund is being processed for both the T shirt and the delivery, although disappointed the T shirt in my size is out of stock. Small businesses should be given the benefit of the doubt and I may order from the company in the future, although I hope the customer service side of the business is focused upon as the quality/variety of clothes is already excellent.

18 May 2021
Unprompted review
Unzipped Clothing logo

Reply from Unzipped Clothing

Hello Kane,

Firstly, I want to apologise for your experience. I have pushed this review to the team and can confirm you have been refunded £38.95 for the T-Shirt and delivery, you should have an email regarding this and will take 2-5 working days to land to your bank.

Kind Regards,
Unzipped Clothing.

Rated 5 out of 5 stars

Perfect

Perfect, everything was perfect and as ordered

14 May 2021
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Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 5 out of 5 stars

Great service

Great service, easy purchase and quick delivery

13 May 2021
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Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 5 out of 5 stars

Delivering great products at great…

Delivering great products at great prices, no problems and everything came with no delays, defo will be revisiting for more goods :)

7 May 2021
Unzipped Clothing logo

Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 5 out of 5 stars

Cant fault the company

Cant fault the company, was worried as some sites I have come across off insta have reputations for being a fraud however unzipped were spot on, I received everything I ordered and all in the correct sizes, I have already recommended the company to few friends,
Well done keep up the top customers service

6 May 2021
Unzipped Clothing logo

Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 5 out of 5 stars

Good website and easy to work

Good website and easy to work, no carry on or hassle in any department, since ordering i waited two weeks for an update and didn’t receive anything so mailed them and asked for one, they followed up with cancelling my order

21 April 2021
Unprompted review
Unzipped Clothing logo

Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 5 out of 5 stars

Quality products

Quality products, good packaging

15 April 2021
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Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 5 out of 5 stars

Ordered from unzipped clothing

Ordered from unzipped clothing, delivered fast and exactly what i ordered, 3 outfits fit amazing great quality and great customer service

Cant wait to order more sets

14 April 2021
Unprompted review
Unzipped Clothing logo

Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, and the products where quality. Will definitely be purchasing again!

11 April 2021
Unprompted review
Unzipped Clothing logo

Reply from Unzipped Clothing

Thank you so much for taking your time to review Unzipped Clothing.

Rated 1 out of 5 stars

I sent a pair of shorts back to get a…

I sent a pair of shorts back to get a size up the seller said the item had been dispatched via dpd I have no tracking number direct messages with the Instagram page completely ignored has been a week since the company hasn’t replied to my message have no clue where my package is now

18 March 2021
Unprompted review
Unzipped Clothing logo

Reply from Unzipped Clothing

Hello Alison,

Please follow up to us via email with relevant order details so we can look into this for you.

support@unzippedclothing.co.uk

We’ll be sure to follow up within 48 hours and resolve this if not already.

Kind Regards,
Unzipped Clothing.

Rated 1 out of 5 stars

Poor service from start to finish

Poor service from start to finish. Product received didn’t fit and I am still waiting on confirmation of refund. Not a good experience at all and customer service badly lacking.

12 March 2021
Unzipped Clothing logo

Reply from Unzipped Clothing

Hello William,

I can only assure you we have done everything we can to provide the best possible service. On this occasion, as we are yet to receive your returned goods as you have posted these to the incorrect address, it leaves us with a situation very tough to resolve as you are the buyer of these goods it’s your responsibility to return these back to the correct address so we can process your return.

My best advice would be to contact the courier to see if anything can be done. We are willing to work with yourself and the courier where this is required so we can resolve this case.

Kind Regards,
Reece

Rated 5 out of 5 stars

What a fantastic service!

What a fantastic service, I contacted Unzipped as I had ordered several items however was worried they wouldn’t arrive in time for a birthday gift. I was upgraded to next day delivery free of charge to ensure I got them on time and the person I spoke with was so friendly!

Highly recommend Unzipped clothing and will most definitely use again.

8 March 2021
Rated 5 out of 5 stars

Top notch company

Some unreal sets on here that I can’t find anywhere else, customer service is bang on too. Facebook, Insta, or live chat! Company ran proper👍🏽

6 March 2021
Unprompted review

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