Excellent Shopping Experience
Excellent experience. Plenty of product info, very easy order process and the shipping and tracking updates were first class. Will definitely recommend
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Excellent experience. Plenty of product info, very easy order process and the shipping and tracking updates were first class. Will definitely recommend
Very friendly customer services who are always very happy to help. Very fast responses and excellent follow up afterwards 👍
I am very pleased with the mask so far, although I still need to take more time to experience visible results, as I am using it for just a few weeks. However what I would like to comment on is the very friendly and helpful communication I am experiencing with the company team.
Thank you.
Was delivered quickly
I love it. Fine lines and wrinkles less
I received my purchase - a hairdryer which had a overseas plug included in the package was a adapter to convert the dryer to Australian standards the connection is very tight & I didn’t want to force the plugs to connect in case I damaged them. I emailed Vaamy and straight away I received a email back asking for a photo so they could see what was wrong. Nothing I just had to push really hard to connect the plugs and everything was great.
Beautiful hairdryer fantastic service I will definitely deal with Vaamy again
The product is good so far. A little note on the box to explain that adapters for your country are sometimes hidden under the package lining would make it five stars. Customer support were prompt and very helpful.
Customer service is very fair if you’re not completely happy with your purchase. Just remember there’s real humans on the other end if you have a complaint, but you can always sort it out with a good customer service team.. 🙇♀️
"This hairdryer blew me away (excuse the pun). It dried my hair so quickly, left my hair feeling soft and looking smooth. Salon quality product."
My girlfriend and I love it. Easy to use and no issues.
Love this mask! It came highly recommended & delivers just as described. Easy to use. Purchase & delivery easy with Vaamy.
I love this hair dryer! I have dry frizzy hair and with every other dryer I have used my hair dries frizzy and fluffy. THIS dryer, does what it promises! My hair is so much smoother and easier to style. I’m very impressed. Just wish I knew it had an American plug attached, I’m in Australia. Small price to pay, it will be my forever dryer"
Absolutely love my Vaamy LED face mask. The product feels high quality, is easy to use, and has quickly become a favourite part of my skincare routine. The customer service was also excellent — friendly, responsive and very helpful. A great product backed by a great team. Highly recommend!
My mask got sent back mid journey for some unexplained reason but the team at Vaamay responded promptly to correct the situation. They are very approachable and have answered my questions clearly with lots of information. Thank you Vaamay team.
The masks arrived on time and in perfect condition. They were exactly as advertised. I have felt a difference using the mask. My skin feels softer and looks fresher. I purchased 4 altogether as I wanted my family to benefit from the masks as I have. I am very pleased with the purchase. It was money well spent.
Great customer service . Very helpful with answering all my questions as this is my first led mask that I have purchased.
It’s also reassuring knowing they support you throughout the journey .I would highly recommend this company if you are after a led mask .
Steph 😊
I recently purchased a Vaamy LED mask and had questions about it once it arrived. I contacted Vaamy's customer support and they were absolutely fantastic. In this day and age, customer service is no sure thing, especially when ordering online. Vaamy's immediate response and rectification was outstanding and most welcome. I'm grateful - and - my mask is fantastic! Thanks Vaamy :)
After receiving my original mask, which was not branded with the LumaWave Brand, I contacted customer service.
I explained my position to the Customer Service Representative, and they apologised for the error.
Thereafter, I had several communications with the Service Rep who told me that they were more than happy to replace my unbranded mask with the new LumaWave branded mask.
The Customer Service Rep was extremely helpful and apologised for sending the incorrect mask.
The communication was always dealt with in an appropriate time I eventually received the new mask.
I would be happy to deal with Vaamy again as there was never an issue in dealing with my concerns and they were extremely responsive and apologetic for causing me unnecessary concern regarding receiving the incorrect mask. :-)
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