I was charged for an order on the 20th March (it’s now 16th April), it never arrived. I’ve emailed customer services on several occasions and not had a response. No refund, no reply. Avoid!
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See what reviewers are saying
Easy to register and order the product after completing online health checks. Efficient delivery and resupply. Happy with results after 6 months of use. Hair has grown back thicker and no noticeable p... See more
Company replied
I noticed my hair beginning to thin around the front of my head, so I started using Unthin. Within just a few weeks, I could visibly see my hair looking thicker and healthier. I highly recommen... See more
Unthin has been effective in promoting hair regrowth and distinctly more so than other products containing only minoxidil. While I still have some noticeable thin hair at the front, i have seen new ha... See more
Company replied
Company details
Written by the company
Unthin: Undo hair loss. We work with men to reduce hair loss and encourage re-growth. Our solution is tablet free, and works on 9/10 men.
Contact info
United Kingdom
- help@unthinhair.com
- unthin.co.uk
4.1
Great
238 reviews
Hasn’t replied to negative reviews
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After I started using Unthin I regrew a…
After I started using Unthin I regrew a lot in the first few months, and it was very noticeable as my hair was extremely thin before, it now has stabilized, I've been using the product for almost 2 years, sometimes I only apply it once per day at night before going to bed and haven't noticed any decline. Though if you are starting out I would go with the recommended twice per day. Great product!
26 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us! We're delighted to hear that you experienced significant regrowth in the first few months of using Unthin, especially considering how thin your hair was before. It's wonderful that your hair has stabilised over time, even with occasional once-per-day application, and that you haven't noticed any decline in results. Your dedication to the product is truly appreciated.
For those who are just starting out, your advice to follow the recommended twice-per-day application is invaluable. Consistency is key in achieving optimal results, and we're glad to hear that you found a routine that works well for you.
We're grateful for your support and thrilled to have been a part of your hair care journey. If you ever have any questions or need further assistance, please don't hesitate to reach out. Here's to continued success and healthy, thick hair!
Best regards,
Unthin Customer Support Team
I have started noticing a difference in…
I have started noticing a difference in the re growth of my hair since using the product for nearly 5 months now.
24 February 2024
Unprompted review
Reply from Unthin
Thank you so much for sharing your experience! We're thrilled to hear that you've noticed a positive difference in the regrowth of your hair after using our product for nearly 5 months. Our team works tirelessly to develop products (keep an eye out on our website 😉) that deliver real results, and it's incredibly rewarding to hear that our efforts are making a difference for you. If you have any questions or need further assistance along your hair care journey, please don't hesitate to reach out. We're here to support you every step of the way!
Best regards,
Unthin Customer Support Team
It actually does work.
Really was loosing my hair and confidence. I have been using unthin for 5 months now and while I haven't got the thick main I had when I was 18, I have definitely noticed regrowth in the thinnest areas. Hopefully more use will yield more results!
24 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your journey with us! We understand how hair loss can impact confidence, and we're delighted to hear that you've noticed regrowth in the thinnest areas since using Unthin for 5 months. While restoring hair to its former thickness can take time, consistent use often leads to more significant results over time. We're here to support you on your continued journey, and we're thrilled to be a part of your hair care routine. If you have any questions or need further assistance, please don't hesitate to reach out. Here's to more positive progress ahead!
Best regards,
Unthin Customer Support Team
Nearly 2 years in now and
Nearly 2 years in now and I’m still loving this stuff. My hair is definitely thicker around the crown which is where I was losing it from but also all over in general. I would highly recommend Unthin if you’re in two minds about using it.
23 February 2024
Unprompted review
Reply from Unthin
Wow, thank you so much for your continued loyalty and for sharing your incredible results with us! It's fantastic to hear that after nearly 2 years of using Unthin, you've experienced noticeable thickening, especially around the crown where you were experiencing hair loss. Your recommendation means the world to us, and we're thrilled to have been a part of your hair care journey. If you ever need further assistance or have any questions, please don't hesitate to reach out. Here's to many more years of healthy, vibrant hair ahead!
Best regards,
Unthin Customer Support Team
The spray does seem to have thickened…
The spray does seem to have thickened hair in the mildly thinning areas and slowed down hair loss in the more balding areas. It doesn't seem to have created any regrowth though. It also does tend to make my hair a bit greasy which means washing it more which isn't great for hair loss. However, overall it has slowed down the hair loss rate and I'm happy with that.
23 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your honest feedback with us! We're glad to hear that our spray has had a positive impact by thickening your hair in mildly thinning areas and slowing down hair loss in more balding areas.
We have taken on customer feedback, and tweaked our formulation to remove the greasiness that you have encountered. We'd love to hear your feedback on the new product - when you receive it.
Your satisfaction and experience are important to us, and we're continually working to improve our products. If you have any further feedback or questions, please feel free to reach out. We're here to support you on your hair care journey.
Best regards,
Unthin Customer Support Team
Have been using for 5 months and there…
Have been using for 5 months and there is definitely some regrowth
22 February 2024
Unprompted review
Reply from Unthin
Thank you so much for sharing your experience with us! We're thrilled to hear that you've been noticing some regrowth after using our product for the past five months. Your satisfaction and the results you're seeing mean the world to us.
At Unthin, we're committed to providing effective solutions that make a real difference for our customers, and it's incredibly rewarding to hear that our product has had a positive impact on you. We understand how important regrowth can be, and we're dedicated to continually improving and delivering results that exceed expectations.
If you have any questions or need further assistance along your journey, please don't hesitate to reach out to us. We're here to support you every step of the way.🌟
Best regards,
Unthin Customer Support Team
Not a hair transplant but definitely thicker
Have actually seem some decent progress since using this. The front and crown of my hair were both thinning significantly. Now while they are still not super thick, there has been noticeable improvement especially at the front.
22 February 2024
Unprompted review
Reply from Unthin
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've noticed decent progress since using our product. It's incredibly gratifying to learn that our efforts are making a positive difference for you.
We understand how concerning thinning hair can be, especially in areas like the front and crown. We're delighted to hear that you've observed noticeable improvement, particularly at the front. Your feedback reaffirms our commitment to delivering effective solutions that address our customers' needs.
While we're glad to hear about the progress you've made so far, please know that we're here to support you further on your journey to achieving your desired results. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to us.🌟
Best regards,
Unthin Customer Support Team
Recovered confidence
I was noticing areas on my hairline thinning and have been using it for a year or so now. More as a preventative than to fully grow hair back. But I’ve noticed a difference in the areas I was targeting.
It's not what it was in my youth but it's certainly giving me back some confidence.
Delivery frequency is maybe more than I need, personally. Only reason for 4* review.
22 February 2024
Unprompted review
Reply from Unthin
Thanks a bunch for sharing your experience! It's awesome to hear that our product has been working well for you, especially in targeting those areas on your hairline. We totally get the confidence boost – feeling good about your hair makes a big difference.
On the delivery frequency, its important to use the product as instructed. We schedule our delivery to align with these usage instructions and ensure that you never go without. You can pause your subscription, just let our friendly customer service team know.
If you ever need anything or have more feedback to share, just give us a shout. We're here for you!🌟
Best regards,
Unthin Customer Support Team
Reply from Unthin
That's wonderful to hear! We're thrilled that you're noticing improvements in your hair health and appearance. It's always encouraging when the efforts you put into your hair care routine start to show results.
Consistency is key, and your dedication to using our product as directed is likely contributing to the positive changes you're seeing. We're committed to providing effective solutions for our customers, and your satisfaction is our priority.
If you have any questions or need further support along your hair care journey, please don't hesitate to reach out. We're here to help and support you every step of the way.
Thank you for choosing our product, and we're excited to continue being a part of your hair care success!
Best regards,
Unthin Customer Support Team
Product does the job 👍 Quick and…
Product does the job 👍 Quick and efficient delivery each month. Recommend 'unthin'.
22 February 2024
Unprompted review
Reply from Unthin
Thank you for sharing your positive experience with our product! We're delighted to hear that you find it effective and that our quick and efficient delivery service has met your expectations. Recommendations like yours mean a lot to us, and we're thrilled that you would recommend "unthin" to others.
At our core, we strive to provide solutions that make a difference, and we're thrilled to have delivered on that promise for you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our product and for your recommendation!
Best regards,
Unthin Customer Support Team
The Best product for hair ever I seen
The Best product for hair ever I seen
11 February 2024
Unprompted review
Reply from Unthin
Thank you so much for your enthusiastic endorsement! We're thrilled to hear that you consider our product the best for hair that you've ever seen. Your satisfaction is our ultimate goal, and we're delighted that our product has exceeded your expectations.
If you ever need further assistance or have any questions about our product or hair care in general, please feel free to reach out. We're here to support you on your hair care journey, and we're grateful for your glowing recommendation. Thank you for choosing our product!
Best regards,
Unthin Customer Support Team
My hair is starting to fill back in
My hair is starting to fill back in , I’m 9 months into treatment and have gone from having nothing left to having enough that I don’t feel the need to shave my head any more
21 February 2024
Unprompted review
Reply from Unthin
That's absolutely fantastic news! We're thrilled to hear about the significant progress you've made in just nine months of treatment. It's incredibly rewarding to know that our product has helped your hair fill back in to the point where you no longer feel the need to shave your head.
Your dedication to the treatment and your patience have clearly paid off, and we couldn't be happier for you. If there's anything else we can do to support you on your hair care journey or if you have any questions about maintenance or continued progress, please don't hesitate to reach out.
Thank you for sharing your success story with us, and thank you for choosing our product. Here's to continued growth and confidence in your hair!
Best regards,
Unthin Customer Support Team
My receding hair line is growing back…
My receding hair line is growing back great already whilst using unthin!! Definitely recommend
1 January 2024
Unprompted review
Reply from Unthin
That's incredible news! We're absolutely thrilled to hear that your receding hairline is showing such promising signs of regrowth while using Unthin. Recommendations like yours mean the world to us, and we're grateful for your enthusiastic endorsement.
Seeing tangible results like yours is exactly what we aim for with our product, and we're overjoyed that we could play a part in helping you regain confidence in your hair. If you ever need further assistance or have any questions about your hair care journey, please don't hesitate to reach out.
Thank you for choosing Unthin, and thank you for sharing your positive experience with others. Here's to continued success and a fuller, healthier head of hair!
Best regards,
Unthin Customer Support Team
Easy to use
Easy to use, doesn’t make hair greasy. Unsure if there’s any hair growth yet, although it’s only been a month. Some family say they can see it though!
21 February 2024
Unprompted review
Reply from Unthin
Thank you so much for taking the time to share your experience with our product! We're thrilled to hear that you find it easy to use and that it doesn't leave your hair feeling greasy. It's important to note that individual results may vary, and it can take some time for noticeable changes to occur. It's fantastic to hear that some of your family members have already noticed potential improvements! Consistency is key, so we encourage you to continue using the product as directed and remain patient. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
Best regards,
Unthin Customer Support Team
I kept quiet about using unthin
I kept quiet about using unthin. But then I was told (unprompted) my hair looked thicker…so it works!
21 February 2024
Unprompted review
Reply from Unthin
That's fantastic to hear! It's always gratifying when others notice positive changes, especially when it comes to something as personal as hair. We're thrilled that Unthin has made a noticeable difference in the thickness of your hair, and we appreciate you sharing your experience with us.
Feedback like yours reinforces the effectiveness of our product and helps others who may be considering trying it for themselves. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your hair care journey.
Thank you for choosing Unthin, and we're delighted to have played a part in your journey towards thicker, healthier-looking hair!
Best regards,
Unthin Customer Support Team
Treatment has definitely stopped hair…
Treatment has definitely stopped hair loss in its tracks!
Hair has grown thicker around my crown which was my real concern area.
21 February 2024
Unprompted review
Reply from Unthin
That's incredible news! We're thrilled to hear that our treatment has effectively halted your hair loss and even led to thicker growth in your crown area, which was your main concern. It's always rewarding to know that our product is making a positive impact on our customers' lives.
Consistently stopping hair loss and promoting thicker growth is exactly what we aim for with our treatment, and we're delighted that it's working so well for you. If you ever have any questions or need further support, please don't hesitate to reach out. We're here to help you maintain and continue enjoying the benefits of healthier, thicker hair.
Thank you for choosing our treatment, and here's to continued success on your hair care journey!
Best regards,
Unthin Customer Support Team
Reply from Unthin
Thank you for your continued loyalty and for sharing your long-term experience with our product! We're delighted to hear that you've been making progress over the past year. Consistency and dedication often yield the best results, and it's fantastic to hear that your efforts are paying off. If there's anything else we can do to support you on your journey, or if you have any questions or feedback, please feel free to reach out. We're here to help every step of the way. Keep up the great work!
Best regards,
Unthin Customer Support Team
Great product and doesn’t dry my scalp…
Great product and doesn’t dry my scalp out
21 February 2024
Unprompted review
Reply from Unthin
Thank you for your feedback! We're thrilled to hear that you're enjoying our product and that it's effectively addressing your hair care needs without causing dryness to your scalp. Maintaining scalp health is crucial for overall hair health, and we're glad our product is providing a balanced solution for you.
If you have any further questions or feedback, please feel free to reach out. We're here to support you on your hair care journey and ensure you continue to have a positive experience with our product.
Thank you for choosing our product, and we appreciate your support!
Best regards,
Unthin Customer Support Team
After a few months I’ve noticed hair…
After a few months I’ve noticed hair regrowth at the front and my hair is generally thicker
21 February 2024
Unprompted review
Reply from Unthin
That's fantastic news! We're thrilled to hear that you've experienced noticeable hair regrowth at the front and that your hair overall is thicker after using our product for a few months. It's always rewarding to hear about the positive impact our product is having on our customers' hair health.
Consistent use of our product can indeed lead to significant improvements in hair thickness and regrowth, and we're delighted that you're seeing such positive results. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for sharing your success story with us, and thank you for choosing our product! Here's to continued progress and healthier, thicker hair!
Best regards,
Unthin Customer Support Team
Been using this product for nearly 2…
Been using this product for nearly 2 years and I’m very impressed with the ease & results of it. Highly recommend 👍
21 February 2024
Unprompted review
Reply from Unthin
Thank you so much for your long-term support and for sharing your positive experience with our product! We're absolutely thrilled to hear that you've been using it for nearly two years and that you've consistently been impressed with both the ease of use and the results you've achieved.
Your recommendation means the world to us, and we're grateful for your confidence in our product. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your hair care journey and ensure you continue to have a great experience.
Thank you for choosing our product, and here's to many more years of healthy, happy hair! 🌟
Best regards,
Unthin Customer Support Team
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