I was charged for an order on the 20th March (it’s now 16th April), it never arrived. I’ve emailed customer services on several occasions and not had a response. No refund, no reply. Avoid!
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See what reviewers are saying
Easy to register and order the product after completing online health checks. Efficient delivery and resupply. Happy with results after 6 months of use. Hair has grown back thicker and no noticeable p... See more
Company replied
I noticed my hair beginning to thin around the front of my head, so I started using Unthin. Within just a few weeks, I could visibly see my hair looking thicker and healthier. I highly recommen... See more
Unthin has been effective in promoting hair regrowth and distinctly more so than other products containing only minoxidil. While I still have some noticeable thin hair at the front, i have seen new ha... See more
Company replied
Company details
Written by the company
Unthin: Undo hair loss. We work with men to reduce hair loss and encourage re-growth. Our solution is tablet free, and works on 9/10 men.
Contact info
United Kingdom
- help@unthinhair.com
- unthin.co.uk
4.1
Great
238 reviews
Hasn’t replied to negative reviews
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I was charged for an order on the 20th…
I was charged for an order on the 20th March (it’s now 16th April), it never arrived. I’ve emailed customer services on several occasions and not had a response. No refund, no reply. Avoid!
16 April 2026
Unprompted review
Been using it’s about four years about…
Been using it’s about four years about 500 quid a year. Not really impressed with it in fact really thinking of stopping it now.
27 February 2026
It works very well and hair is growing…
It works very well and hair is growing back and I would recommend it use it
31 October 2025
My new daily routine
I noticed my hair beginning to thin around the front of my head, so I started using Unthin. Within just a few weeks, I could visibly see my hair looking thicker and healthier.
I highly recommend pairing it with the gummies — they taste great and give my body important vitamins like biotin.
I also use the roller, which really helps stimulate blood flow to my scalp.
Overall, Unthin has been an amazing experience for me! Definitely would recommend.
4 November 2025
Unprompted review
Too early to comment constructively
29 September 2025
Would definitely recommend this…
Would definitely recommend this company. Not only have I found the products definitely work,but there after care and communication has been spot on.
1 September 2025
Excellent product and service
I have been using the Unthin spray for almost 2 years and the results have been great. I have seen no further recession in my hair, and the Unthin team has been extremely helpful in answering my questions and modifying my subscription to suit my specific needs.
3 July 2025
Unprompted review
Does exactly what it promises
Ive been using Unthin for 4 months and really happy with the results. Much thicker hair in the areas it was thinning. Very easy to use and I actually really like the slightly matte texture it gives your hair, I don’t bother with hair gel anymore.
Very good stuff 👍🏻
11 June 2025
Unprompted review
Can’t fault the service if you have…
Can’t fault the service if you have questions they will answer within an hour products always on time they’re great to deal with thanks
30 May 2025
The product works
The product works! Unthin stopped my hair thinning and even grew back. Great customer service too!
20 May 2025
Unprompted review
Absolutely fantastic product
Absolutely fantastic product. It’s worked a treat.
1 May 2025
Unprompted review
Unthin Is The Real Deal!
Been using this product for just over 6 weeks after my barber recommended it. He showed me results from himself and another of his friends whom has been using Unthin for several months also. I was still sceptical as I've had hair loss around my crown and temple for a few years now. To see the progress that's been made is such a short time is unheard of. To any sceptics out there, give this product a go. Stick with it and watch your confidence grow as your hair grows back!
3 May 2025
Unprompted review
My Unthin journey so far had been…
My Unthin journey so far had been really really good. Highly recommend. My self confidence has been boosted. My hair is looking fantastic.
Good work guys.
Thanks
2 May 2025
Unprompted review
Reply from Unthin
Thank you so much — we’re really glad to hear your Unthin journey is going so well!
It’s amazing what a difference great hair can make to self-confidence, and we’re absolutely thrilled you’re seeing those results. Your support and recommendation mean a lot to us.
Thanks again — and keep up the great work!
Best regards,
Unthin Customer Support Team
Worth a try
So, despite initially being sceptical, I did a little research and thought I’d give Unthin a go.
I wasn’t bald, however, was noticing (age related I’m sure) that my hair was thinning, scalp more visible, and figured I should do something before it became an issue.
I used Unthin as instructed and admittedly the results weren’t immediate, which would’ve been nice, though with continued use (6 months now) I’m genuinely noticing a difference.
I’m not a ‘before and after’ kinda guy but I’m now finding myself leaving a review and recommending Unthin to my friends.
If it’s something you’ve noticed give Unthin a try, it’s cheaper and more convincing than the alternative trip to Turkey some of my pals have made.
Thanks guys!
1 May 2025
Unprompted review
Reply from Unthin
Thank you for such a thoughtful and honest review — it really means a lot to us.
We completely understand the initial scepticism, especially when results take time. But you stuck with it, and we’re so pleased to hear that after 6 months, you’re genuinely seeing the difference. That’s exactly how Unthin is designed to work — gradual, consistent improvement that adds up over time.
We love that you’ve gone from “not a before and after kind of guy” to recommending us to friends — that says everything! And yes, we’re definitely here to be a smarter, more affordable alternative to a trip to Turkey.
Thanks again for the support — we’re glad to be part of your hair journey!
Best regards,
Unthin Customer Support Team
I started using Unthin after a…
I started using Unthin after a recommendation from a friend who has had great success with the product.
I’ve now been on the spray for 5 months and am stunned at how much hair I have had return. It’s really filled out my crown and top of my head.
If you are even half tempted I would try unthin. There is nothing to lose I thought I would eventually end up having a transplant, but don’t think that will be the case now!
1 May 2025
Unprompted review
Reply from Unthin
Thanks so much for taking the time to leave this review — we’re thrilled to hear about your results!
It’s amazing what 5 months of consistency can do, and we’re especially glad to hear that your crown and top have filled out so noticeably. Stories like yours are exactly why we do what we do.
You’re absolutely right — for anyone on the fence, there really is nothing to lose by starting, and as you’ve shown, potentially a lot to gain.
Thanks again for putting your trust in Unthin — we’re with you every step of the way on your hair regrowth journey.
Best regards,
Unthin Customer Support Team
Don't use these take youre money and…
Don't use these take youre money and don't deliver ripped off
30 April 2025
Unprompted review
Reply from Unthin
We're genuinely sorry to read your review and disappointed that you felt the need to share such feedback, especially given the extensive communication we provided throughout the process.
To clarify the timeline:
You placed your order on 20.04.2025, and on the same day, you received both your order confirmation and a link to complete your medical questionnaire. We then sent 7 follow-up emails and 3 text message reminders to prompt you to complete this essential step, which is required, by law, before we can dispense any treatment.
You emailed us late on Saturday 26.04.2025 at 23:55, and we responded the next morning on Sunday 27.04.2025 at 11:09, once again advising you to complete the medical questionnaire form. You emailed again on 30.04.2025, and we responded within 5 minutes, reiterating the same guidance.
We truly feel we went above and beyond to support you and help move things forward, but unfortunately, this wasn't reflected in your experience.
Your account has now been closed, order cancelled and refund issued. We sincerely wish you the best on your journey to achieving thicker, fuller hair.
Best regards,
Unthin Customer Support Team
These guys wont let you cancel your…
These guys wont let you cancel your subscription. You have to email them and they don't respond. You can pause the sub but then when it unpauses you're paying again. Scam.
11 April 2025
Unprompted review
Reply from Unthin
Thank you for your feedback. We're sorry to hear about your experience, and we’d like to clarify the situation.
We take all customer concerns seriously and always aim to resolve them as swiftly as possible. As a registered UK pharmacy, we must operate in line with strict regulatory guidelines. This includes ensuring that all subscription cancellations and amendments are processed securely and appropriately, which is why we request that customers email us directly to make changes.
According to our records, your cancellation email was received on Saturday, 12th April 2025. Our customer service team actioned your request first thing on the next working day - Monday, 14th April at 08:30 - and your account was successfully closed.
Please note that this review was left prior to you reaching out to us directly, and we would always encourage customers to contact us first so we can help resolve any issues promptly.
We are committed to transparency, ethical practices, and exceptional service, and we regret that your experience didn’t reflect this. If there’s anything further we can do, please don’t hesitate to get in touch.
Best regards,
Unthin Customer Support Team
Reply from Unthin
Thank you for trying Unthin! Hair regrowth takes time, and results can vary from person to person. Consistency and correct application are key to achieving the best outcome.
We’d love to help you get the most from your treatment. If you'd like, we can arrange a consultation with our Clinical Lead to provide personalised tips tailored to your needs.
Feel free to reach out—we’re here to support you every step of the way!
Best regards,
Unthin Customer Support Team
Life Changing.
I began using Unthin after recommendation from a friend in September, and the results are far better than I could ever have imagined. I’ve noticed regrowth in all applied areas (crown, corners and centre), i’ve got my confidence back, and all my friends and family have noticed the difference too. I cannot thank the unthin team enough.
25 February 2025
Unprompted review
Reply from Unthin
We're absolutely thrilled to hear about your amazing results and how Unthin has helped restore your confidence! 😊 Knowing that your friends and family have noticed the difference makes it even better. 🎉
Thank you for trusting us on your hair regrowth journey—we’re so happy to be a part of it. If you ever need anything, we’re always here to help!
Best regards,
Unthin Customer Support Team
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