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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting significant improvements in their skin conditions. Many people highlight the ease of the ordering process and the speed of delivery as major positives, with some receiving their items the very next day. However, some customers also noted issues with their orders, specifically regarding incorrect delivery terms that led to unexpected customs charges. A few other people also felt that certain products, particularly sunscreens, caused a burning sensation or did not meet their expectations for quality compared to other brands.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality of the... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of products, noting... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast delivery, with... See more

Order

Reviewers highlight ambiguous aspects of the ordering process. Many customers found the ordering procedure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a customised serum pack on their website- easy to use and fast delivery. Products are superb, it is my third time ordering from Universkin and will definitely do it again.

Rated 5 out of 5 stars

Extremely easy to buy and fast delivery. Love the product. Perhaps a tiny comment: improving the packaging itself would be a plus:) Though we do prefer better quality products over expensive package... See more

Rated 5 out of 5 stars

It was easy to order and arrived quickly. Love this product. I still have one on the go but I learned that they may be available ONLY through a dermatologist in the near future. So glad they let me kn... See more

Rated 5 out of 5 stars

If you have been dealing with skincare issues for a long time like, as I have, and you are considering trying Universkin - please, make yourself a favor and try it. I'm truly amazed by the... See more


Company details

  1. Cosmetic Products Manufacturer

Written by the company

Since its inception, Universkin has sought to empower doctors, providing them with the tools to create each individual’s ideal, tailor-made skincare to help them achieve the most remarkable results.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Great Service

My first purchase arrived and the product was badly damaged although the box was intact
The Company acted immediately replacement sent within a few days
Great service from the Customer Team
And the product is fab

18 March 2024
Rated 4 out of 5 stars

I used the tool online with a pic of…

I used the tool online with a pic of myself and got my recommendations a few days later. I ordered the recs which included two serums (day and night), hyaluronic acid, and moisturizer. The products are working well. I had a rosacea flare and they have gotten everything close to being under control in just two weeks. The only reason I wouldn't order again is that the serums and moisturizer both contain fragrance and the smell is quite strong. I am scent sensitive and have had a mild headache since I started using the products. I don't understand why these products need fragrance, especially since this a "dr." line of products. That being said they did clear up my flare. I hope that by the time I use up the two month supply, my skin is completely back to normal and I can find some kind of unscented product that does not bring me back to a flare. If these products were unscented I would not hesitate to re-order. If I flare again I might have to re-order and just live with a headache for awhile. I really was at my wit's end trying to get my skin to calm down.

26 February 2024
Rated 5 out of 5 stars

Peptide serum mist

It was a great pleasure to order on this site, and the product -brume serum aux peptides it’s so good, I recommend❤️

15 February 2024
Rated 5 out of 5 stars

Amazing products for your skin and really good customer service

I bought the mist and my skin has been loving it. Truly amazing product.
I had to wait a little longer for my order to be shipped but I placed my order on Black Friday and I appreciate the customer service contacting me to apologize and offer me a free product. Not many companies do that. Definitely recommend

5 December 2023
Rated 3 out of 5 stars

It's a bit too early for me to judge…

It's a bit too early for me to judge yet. I'm a fan of the cleaning oil. I do believe in a personal approach to your skin.
So in a few months I can really review Universkin. But I do believe in Universkin products

26 November 2023

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