They give the best rates. However you don't have the ability to authenticate your app access via email. Always has to be an sms message. When I am abroad, this means I incur extra mobile cha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been remitting money to Ghana through unity link since 2005, and they have never let me down. Things got even marvellous with the Unity Link App. If there’s only one Ghanaian company providing... See more
Company replied
Very effective money transfer with good exchange rate. There's need to improve on customer service response. The chat function and calls are non responsive
Company replied
Their exchange rate is top notch and the money transfer is quick and easy. A reliable source to send money back home to Ghana without any hassle or problems. Highly recommended!
Company replied
Company details
Written by the company
The online money transfer service that believes sending money to loved ones should be fast, secured, and simple! No fees for your transfers with excellent rates!!
Contact info
4th Floor, 5-17 Hammersmith Grove, The Triangle, Hammersmith Grove,, W6 0LG, London, United Kingdom
- 02087722160
- help@unitylink.com
- unitylink.com
4.0
Great
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a fantastic services provider…
This is a fantastic services provider for families both here in the UK and abroad (GH).
Thank you
12 February 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Fast and reliable
Transactions are fast and reliable
The rate too is good
12 February 2024
Unprompted review
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Excellent and very quick
12 February 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon! Have a nice day
Very reliable
11 February 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon! Have a nice day
I sent a momo yesterday but it has not…
I sent a momo yesterday but it has not been paid to the person. But the money has been deducted from my account.
10 February 2024
Unprompted review
Reply from UnityLink
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your expectations. We apologise for any inconvenience you have experienced. Kindly email online@unitylink.com with your telephone number to enable us to contact you to resolve this.
Terrible customer service
I had a very good experience with them until yesterday. My transfer was withheld for investigation, I gave them the documents they requested, more than 24 hours later I'm still yet to hear from them. I am very disappointed
9 February 2024
Unprompted review
Reply from UnityLink
Thank you for giving us feedback on your experience with our services. We sincerely apologise for any inconvenience caused. As our business deals with financial transactions, we must comply with FCA regulations. As a result, we may ask our customers for additional information and documents as stated in our T&C. We couldn't locate your account from this review, so kindly contact us via email at online@unitylink.com for us to assist you adequately
Smooth process and quick delivery
10 February 2024
Unprompted review
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Great service!
10 February 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon! Have a nice day
Fantastic service
I sent money to Ghana, and in a matter of seconds, it landed in my receiver’s wallet.
9 February 2024
Unprompted review
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon! Have a nice day
Very helpful staff on the phone and online.
Very helpful staff on the phone and equally good online support.
Courteous and friendly, answers emails promptly.
8 February 2024
Unprompted review
Reply from UnityLink
Thank you for the kind review and for taking the time to share your feedback with Unitylink. Our priority is customer service and we are ecstatic that we met that mark! Have a nice day.
Unity Link - The Best Ever !
I have been remitting money to Ghana through unity link since 2005, and they have never let me down. Things got even marvellous with the Unity Link App. If there’s only one Ghanaian company providing excellent services, it is definitely Unity Link. Thank you Unity Link, for all the comfort and peace of mind afforded me over the years
9 February 2024
Unprompted review
Reply from UnityLink
Thank you so much for sharing your experience and giving us 5 stars! It's awesome to hear that Unitylink has provided you with a reliable service since 2005. We appreciate your support and hope to continue exceeding your expectations. Have a lovely evening.
Easy to use
Easy to use. Money is sent and received faster. Good exchange rate
9 February 2024
Unprompted review
Reply from UnityLink
Thank you for taking the time to leave us a positive review. We're thrilled to hear that you're satisfied with our service. Your support means the world to us and we appreciate your continued trust in us. Have a nice day 😊
Reply from UnityLink
Thanks for your interest in our app! We're thrilled to hear that you're interested and gave us 5 stars. We appreciate your support and hope you enjoy using our app. Have a nice day
It’s fast and secure
6 February 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
The company is doing well in all it's…
The company is doing well in all it's dealing. I have been with them for some time now and they've proven to be the best and always on point. They're reliable and efficient. Good consumer service
4 February 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
Fast and reliable
4 February 2024
Unprompted review
Reply from UnityLink
Thank you so much for your kind words! We're thrilled to hear that you found our service swift and reliable. It means a lot to us. If you ever need anything else, feel free to reach out. Have a fantastic day.
Good rates and fast service.
4 February 2024
Unprompted review
Reply from UnityLink
Thanks for your great review and for taking the time to share your experience with us! Our customers are our priority and we hope to continue providing you with the best experience. Thank you for your custom.
Easy and fastest way for sending money…
Easy and fastest way for sending money 🥰🥰
5 February 2024
Unprompted review
Reply from UnityLink
Thank you for sharing your fantastic feedback and for rating us 5 stars.
We're pleased to know that you are happy with the timely delivery. Have a nice day.
Good exchange rate excellent money transfer
Good exchange rate. Straight forward. Excellent customer service. Had no issues. Very accessible. I would give 5+++ if I could
5 February 2024
Unprompted review
Reply from UnityLink
We are thrilled to have you as part of the family! Thank you for sharing your kind words with us. It means the world to us! We look forward to serving you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.