Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... See more
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Review summary
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Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... See more
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Everything arrived on time in good condition, the items were well packaged and it was all ready for me to organise. The site was easy to navigate and everything was more convenient for when I moved in... See more
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Sending our first child off to university from Madrid, Spain was both exciting and exhausting. We spent days running around trying to find everything she needed. By the time our youngest got her uni... See more
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Company details
Written by the company
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Written by the company
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Contact info
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, United Kingdom
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4.3
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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No problems and product was good
27 September 2025
Reply from UniKitOut
Hi A,
Thanks so much for taking the time to leave this review! Its very much appreciated.
I hope you are enjoying your studies here in the UK.
Wishing you all the best,
Emma
Delivered and waiting on time
15 June 2026
Reply from UniKitOut
Hi Xinyi,
Thanks so much for taking the time to leave a review, its really appreciated :-)
I hope you are enjoying your studies here in the UK.
Take care,
Emma
Reply from UniKitOut
Hi Anne,
Thanks so much for taking the time to leave this amazing review. Its appreciated :-)
I'm so happy to hear you were pleased with the kit and service you received.
Wishing you all the best,
Emma
I bought an extra long fitted sheet for…
I bought an extra long fitted sheet for my son’s uni bed. Very happy with it and he’s since ordered another one himself so he’s obviously happy with it too! 🙂
15 September 2025
Reply from UniKitOut
Hi Fran,
Thanks so much for taking the time to leave this amazing review, its very much appreciated.
I'm so glad to hear you and S were/are happy with the XL sheets purchased.
I hope he's settling in to student life :-)
Take care,
Emma
Easy to order
Easy to order, delivery came within the time frame promised, and the product works well and still does.
1 October 2025
Reply from UniKitOut
Hi May,
Thanks so much for taking the time to leave this amazing review, its really appreciated :-)
Wishing you all the best,
Emma
Easy to place order
Easy to place order. Very straightforward and simple. Discounts for new customers!! Parcel delivery was on time, I am satisfied with my order.
7 May 2026
Reply from UniKitOut
Hi Yong Yin Chung,
Thank you SO much for taking the time to leave this amazing review. We really appreciate it :-)
I'm so happy to hear you had such a positive experience with UniKitOut.
I hope you are enjoying your studies here in the UK.
Wishing you all the best,
Emma
YOU MADE MOVING IN EASIER!!!
YOU MADE MOVING IN EASIER!!!! I arrived to my accommodation late in the evening and I was exhausted from the flight and all, I was just grateful that the full kit i ordered from you was waiting for me! Thank you so much for this service!
30 April 2026
Reply from UniKitOut
Hi Esma,
Thanks so much for taking the time to leave this amazing review! Its really appreciated.
I'm so happy to hear your kit was there waiting for you after such a long journey.
Hope you're enjoying your studies here in the UK.
Take care,
Emma
Reply from UniKitOut
Hi Daniil,
I really appreciate you taking the time to leave a review :-)
I'm very happy to hear you are pleased with your kit.
Take care,
Emma
Highly recommend for international students
Very helpful for me to settle down in a new country
16 April 2026
Reply from UniKitOut
Hi Gitau,
Thank you so much for leaving such a positive review.
It means so much to hear you would recommend our service :-)
Wishing you all the best,
Emma
Really good products at great prices…
Really good products at great prices .Delivered within the timeframe expected .
13 April 2026
Reply from UniKitOut
Hi Brigitte,
Many thanks for taking the time to leave this lovely review. I'm so happy to hear you like the products you ordered.
Wishing you all the best,
Emma
Problems in kitchen kit delivery
I ordered a kitchen, bedroom and bathroom kit when I moved to my student residence. When I arrived, I had received the bedroom and bathroom kits but not the kitchen one. I had to order it again and it took them 1 week to send it. At least they didn't make me pay for it again. Also they sent the kitchen kit to the residence next door, not to the one I am staying in (its managed by the same company so that was not a problem, but carrying the kitchen kit from one place to another was uncomfortable).
12 September 2025
Reply from UniKitOut
Hi Daniel,
Thank you for your review. I'm really sorry to hear you were disappointed with your experience, as we always aim to provide a smooth delivery, especially during move in periods.
Our records (including courier proof of delivery) show that all items were delivered together to your residence on 19th September. As I mentioned in our email correspondence at the time, as your accommodation regularly receives multiple deliveries from our service, parcels are often handled internally or placed in shared areas, and unfortunately it appears your kitchen kit may have been taken in error after delivery.
As soon as you contacted us on 22nd September, we investigated immediately and arranged a free of charge replacement, which was delivered 26th September to minimise disruption. We’re glad we were able to resolve this for you, although we appreciate that having to collect the replacement from a nearby residence wasn’t ideal.
We do take all feedback seriously, and while this situation was outside of our direct control, we’re continuously working with our delivery partners and accommodation sites to help prevent similar issues in future.
Wishing you all the best,
Emma
Reply from UniKitOut
Hi Samantha,
Thanks so much for your kind review :-) Its greatly appreciated.
Wishing you all the best,
Emma
Reply from UniKitOut
Hi Kentaro,
Sleep is what its all about! Thanks so much for taking the time to leave a review. I'm so happy to hear you're happy.
Wishing you all the best,
Emma
PAN and sauce pan gets non-stick after…
PAN and sauce pan gets non-stick after 1 months of use. Try to call but no one reply.
30 March 2026
Reply from UniKitOut
Hi Nitesh,
I'm so glad we were able to resolve your issue together.
Take care,
Emma
Could be Better
I liked the delivery and the materials. Two issues were that I only got one pillow instead of two. But did get 2 pillow cases. 2nd, The duvet cover and the duvet were a mismatch. Duvet was single but the cover was for a double. Bedsheet were smaller but thats just the accommodation not Unikitout’s fault, cause I did order single but I saw the bed was neither single nor double, somewhere in between.
18 March 2026
Reply from UniKitOut
Hi Rezoana,
Thanks for taking the time to leave a review of your experience with UniKitOut. I'm sorry to hear your bedding didn't fit your bed. From your description, it sounds like your bed is a small double, which is slightly bigger than a single but smaller than a standard double. On our website, these are listed as “three quarter” beds.
We’d be more than happy to help next time you're looking for the three quarter size in the future. Our customer care team can guide you to make sure you get the best fit :-)
Take care,
Emma
Reply from UniKitOut
Hi Piotr,
Thank you so much for taking the time to review us, its really appreciated.
Its really great to hear how happy you are with our service and product :-)
Take care,
Emma
Reply from UniKitOut
Hi Daniella,
So glad you think this! I appreciate you reviewing us and letting everyone know :-)
Take care,
Emma
I loved how easy it was to access the…
I loved how easy it was to access the site and find what I needed.
My packages were delivered very quickly and everything I ordered came in.
4 February 2026
Reply from UniKitOut
Hi Marilyn,
Thanks so much for this amazing review! Its really appreciated.
I'm so happy to hear how easy you found the site to navigate and you found everything you needed :-)
Wishing you all the best,
Emma
Gave me peace!
The kit was already here when I first came to my uni accomodation. Highly recommended for international students who have a weight limit on their luggage.
3 March 2026
Reply from UniKitOut
Hi Archisha, Thanks so much for taking the time to leave a review, its really appreciated.
I'm so glad to hear you found our service useful. I hope you've settled into life here in the UK and aren't missing the sun from back home too much :-)
Wishing you all the best,
Emma
Great customer service!
I had initial problems with some of the items in my order but after getting in touch with their customer service, I received full support; they did everything so that I am fully satisfied as a client.
4 March 2026
Reply from UniKitOut
Hi Mert,
Again, I'm so so happy we were able to resolve your concerns together and I hope I have restored your faith in UniKitOut.
Wishing you all the best,
Emma
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