Uniformstores Reviews 

262
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

read the reviews before buying, i can honest say this company is fantastic, order Saturday 6th September. after an initial glitch with the post office delivery (less than useless) delivered on Wednesd... See more

Rated 5 out of 5 stars

I ordered a children’s army kit for my son which looked amazing on him, he absolutely loved it, it was trousers, t shirt, army vest and helmet- he looked amazing, fast delivery and great customer serv... See more

Rated 5 out of 5 stars

Great service, ordered a pair of Lowa boots. Very competitive price, much cheaper than most other stores. Coms excellent and delivery was prompt regardless of royal mail strikes. Can't ask for any mor... See more

Company replied

Rated 5 out of 5 stars

I ordered a pair of Lowa boots for my deployment - Uniform supplies ensured that I would get them on time for my departure. They even sent a larger size out to me before they received my return. I... See more

Company details

  1. Army & Navy Surplus Shop
  2. Outdoor Clothing and Equipment Shop

Written by the company

Providing Uniform for the Air Cadets, Army Cadets & Sea Cadets, Multi Terrain Patter PCS & Assessories


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(262)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable service. Website easy to use. Recommended

5 October 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Chris, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

Excellent

Excellent - Bought two pairs of boots - as described, well packaged and cheapest around! The only negative is that I didn’t recieve any tracking info, or dispatch email which would have been helpful, but I’ve given 5* as customer service was efficient at getting back to me.

1 October 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Sarah, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

Cadet Olive Green Long Sleeved T-Shirt

First time I have used this site and everything was excellent. Item was as described and of a good quality, Ordering was easy. Quick and efficient delivery. A good all-round experience that I am likely to use again. Thanks Guys.

9 September 2024
Unprompted review
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Reply from Uniformstores

Hi Janet, thank you for your order. I am glad you hear of your good experience.

Rated 4 out of 5 stars

Good overall, very happy with the product.

Looks like for the first time I have hiking shoes exactly true to my size thanks to UniformStores extensive stock and competitive prices. The only complaint I may have is order tracking. Didn't know what's going on since payment confirmation till courier knocking on my door.

7 September 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Arkediusz, thank you for your order. I am glad you hear of your good experience. We're looking at the order tracking updates but a the time of your order this feature wasn't available due to system restrictions. Thank you for your feedback.

Rated 5 out of 5 stars

Cadet High Leg Black Leather Boot

Cadet High Leg Black Leather Boots Size 11
Ordered with ease, good price used the discount code, delivered today with Royal Mail and happy with our purchase. Good communication too. Thanks.

16 September 2024
Unprompted review
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Reply from Uniformstores

Hello Mrs O, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

Parade shoes

The parade shoes were of good quality and arrived in very good time. No problems with the product or the service

13 September 2024
Unprompted review
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Reply from Uniformstores

Hi Robin, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

Ordered Cadet shoes for my daughter

Ordered Cadet shoes for my daughter, delivered on time, good product would recommend.

13 August 2024
Unprompted review
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Reply from Uniformstores

Hello My Page, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

Fast delivery

I've bought a few things now from Uniformstores. Never had an issue, always delivered on time.
My last purchase was a beret for my son. He said it's brilliant. This was delivered within 2 days off ordering it.

2 September 2024
Unprompted review
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Reply from Uniformstores

Hi Christopher, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

Very easy to order

Very easy to order. Great service and brilliant boots and very comfortable!

7 September 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hello Mr Williams, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

Excellent service

Excellent service! Order arrived very quickly and was cheaper than elsewhere. Will definitely use again.

30 August 2024
Unprompted review
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Reply from Uniformstores

Hi Nyree, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

First class service

First class service. Quick delivery and friendly personal service and advice. Highly recommend

3 September 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Andrew, thank you for your order. I am glad you hear of your good experience.

Rated 5 out of 5 stars

Great experience all round

Great product, cheaper then elsewhere and swift delivery

2 September 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Karen, thank you for your order. I am glad you hear of your good experience.

Rated 1 out of 5 stars

Well it seems that sadly this company…

Well it seems that sadly this company are now having a third bad review for the exact same reasons as the last.
Had email confirmation of order received, advising 3-4 working days for dispatch. Day 3 they hadn’t come so I emailed and sent an instagram message and left a voicemail, to be told *the items are with Royal Mail and should be with you soon*
Twice They promised to send a tracking link but failed to do so, waited and day 4 came and went with with no delivery.
I have since left a further voicemail (it seems these people do not like answering their phones) and have emailed twice and sent another instagram message but they are simply ignoring us.
I’ve just asked for honesty are they dispatching or not.
I will have to activate a visa charge back today if they don’t respond, very sad 😔

13 September 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Sarah, sorry we weren't able to fully satisfy you on this occasion. I can see however that we delivered the product you ordered the following week of your order confirmation.

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service. Well priced and well packaged.

31 July 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Josh, thank you for your order. I am glad you hear of your good experience.

Rated 1 out of 5 stars

Awful service

Ordered a pair of boots, got an email to say order received, no boots arrived by the end of 4 working days, I sent an email to chase it up and had no reply, and nobody is answering the telephone, at the moment I am £160 down and have not received my items, awful service and awaiting some answers.....

19 August 2024
Unprompted review
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Reply from Uniformstores

Hi Ian, sorry you feel let down on this occasion. I can see we have explained everything in our email back to you and also note a pleasant and understanding phone call this afternoon too. Hopefully we can be in touch about a pair in the future.

Rated 5 out of 5 stars

product description spot on,as when…

product description spot on,as when recieved my 2 pairs of combats they were spot on with fit ect.Also customer service superb,i spoke with tim and he was fantastic.WILL defo use again and also told freinds aswell.Spot on keep up the good work

5 July 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Paul, thank you for your review. Glad everything was fine with your order.

Rated 5 out of 5 stars

A Gem of a store.

I have used this store twice now,and found both the online ordering and service excellent.
I enjoy camping and will be replacing some of my kit with items from this store in the near future.

13 May 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Stephen, thank you for your review. Glad everything was fine with your order.

Rated 1 out of 5 stars

Boots never arrived

Ordered some boots, received email confirmation that order would be dispatched in 2-4 working days. No other email was received, so contacted the company after 5 working days. Tbf they got back to me quickly, stating the boots had been dispatched (although I didn’t receive any confirmation of this), and “there hasn’t been much movement on the tracking” (whatever this means. They said they’d send another pair (who knows what happened to the first pair, I doubt they were ever sent out). Then got another email, saying the replacement pair were damaged & couldn’t be sent out. They did process the refund quite quickly however. I won’t be using them again.

1 July 2024
Unprompted review

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