Simon Jersey Reviews 13,426

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and how well they hold up over time, even with frequent use and washing. Many people appreciate the efficient and fast delivery service, often highlighting the clear communication and tracking provided throughout the process. The overall service is frequently described as quick, easy, and well-organized, leading to a very positive purchasing experience for most. However, some people were dissatisfied with aspects of their order, specifically regarding sizing, with a few mentioning that items can run either too small or too large. There were also occasional issues with delivery, including delayed or misplaced parcels, and some customers expressed concerns about the fabric quality of certain items, describing them as feeling synthetic.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the excellent quality, good... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of the fabric,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and efficient delivery,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the ease of ordering and quick... See more

Service

People report positive experiences with service. Many customers praise the quick, efficient, and easy-to-use... See more

Based on these reviews

Rated 4 out of 5 stars

Quick and easy to use service. Fast and efficient delivery. 1 downfall regarding sizes. You need to order 2/3 sizes up from your original standard size, as the blouses come very fitted...

Company replied

Rated 5 out of 5 stars

quick and efficient service. Had previously tried several workwear sites and the items came up a bit small, the shirt from Simon Jersey fitted perfectly.. will definitely buy again.

Company replied

Rated 5 out of 5 stars

I have ordered the plum asymmetrical tunics and got them personalised too. I’m very happy with the colour, material, length of the tunics. They are comfortable to wear too. I’m also impressed by the... See more

Rated 5 out of 5 stars

Ordered these last week great fit and comfortable. Soft material haven’t worn to work yet confident will be great for 12 hr shifts. Much better than hospital uniform trousers.


Company details

  1. Work Clothes Store
  2. Embroidery Service
  3. Uniform Store

About Simon Jersey

Written by the company

Simon Jersey is one of the UK’s leading uniform suppliers providing an extensive range of quality uniform for over 50 years. From multi-national hotels to independent café’s, boutique beauty salons to NHS front lines, Simon Jersey can be found in workplaces throughout the world.

Our Values
We believe good uniform empowers your colleagues, great uniform powers your business.
 
Quality: Uniform that looks good, performs well, and stands the test of time
Simon Jersey customers are safe in the knowledge that their uniform will stay comfortable and look good day after day, wash after wash. We marry cutting edge trends with rigorously tested fabrics and decades of industry knowledge to create uniforms that are practical and fit for purpose.
 
Inclusivity - Uniform for every body
We know it’s important for all colleagues to feel pride in their work and uniform is a key part of this. We strive to ensure that our extensive range and sizing provides a style, colour and fit that is comfortable and considerate to all body shapes, ethnicities, and backgrounds. 
 
Affordability: Uniform for every budget
We understand that every business is feeling the squeeze. That’s why we are committed to providing a range of reliable and affordable workwear basics for every business. 
 
Integrity: Uniform for people and the planet 
Here at Simon Jersey, we are working to more sustainable ways of delivering exceptional uniforms that benefit people and the planet.

Contact info

4.2

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THE COOL

One of the best blue "work wear" jackets out. I have a few from more household named brands but the Simon Jersey one gives each one a run for their money style, fit and colour-wise.
My only gripe was I wish the fabric was thicker. For the price. Still well worth it, nonetheless.

2 April 2026
Rated 5 out of 5 stars

Perfect for workwear

Perfect for workwear—great selection of styles, and I am very happy with the quality too.
Delivery was fast, and the returns process was simple and hassle-free. Overall, a very convenient shopping experience.

6 March 2026
Rated 5 out of 5 stars

Reliable and great quality

I have used this company before and love the quality. Workwear that you can wash time and again, love the crepe as it is comfortable and doesn't need ironing. The price has increased since last time, I feel it is worth it but wouldn't want to be paying any more.
Quick delivery, very satisfied.

31 March 2026
Rated 5 out of 5 stars

Student nurses trousers.

I purchased the trousers for my granddaughter for her placements at the hospital as she has trouble with leg widths. These trousers where well priced and she has been able to wear them comfortably, also they have cord tie waste and she doesn't struggle with them.

27 March 2026
Rated 1 out of 5 stars

Spelling mistake, Poor Communcation

Awful communication throughout. The item arrived with a spelling mistake in the embroidery, despite the correct spelling being clearly provided in the original plans.

Trying to resolve the issue was extremely frustrating — it took over a month to receive a replacement, and that only happened after numerous emails and voicemails, most of which went unanswered.
Delivery was also very slow for the initial incorrect items. It was a very disappointing experience and i would not recommend.

12 March 2026
Simon Jersey logo

Reply from Simon Jersey

Firstly, please accept our sincere apologies for the spelling mistake on your item. We appreciate that you provided the correct details, and it’s disappointing that this wasn’t reflected in the final product. While our embroidery is carried out by a third-party specialist and not in-house by Simon Jersey, this is not the level of quality or accuracy we expect, and we Your feedback has been taken seriously and will be shared with both our internal team and our embroidery partner to help prevent this from happening again.
The SJ Team

Rated 1 out of 5 stars

still havent sent the item even though…

still havent sent the item even though i paid for it in February 26 even with emails still no joy ??

5 March 2026
Simon Jersey logo

Reply from Simon Jersey

I can see that my colleague is dealing with this for you , she will be back in touch to resolve this issue directly via your email address.
The SJ Team

Rated 5 out of 5 stars

Good quality

Good quality

18 March 2026
Simon Jersey logo

Reply from Simon Jersey

We are glad you are happy with the quality, thank you for the feedback.
The SJ Team

Rated 5 out of 5 stars

Excellent quality

Quick delivery. Excellent quality and nice style. Will def be ordering again

26 March 2026
Simon Jersey logo

Reply from Simon Jersey

We're happy to hear that you received your order quickly and are pleased with the quality and style. Thank you for your positive feedback; we appreciate it!
The SJ Team

Rated 5 out of 5 stars

Service 1st class

Service 1st class . Products are lovely

26 March 2026
Simon Jersey logo

Reply from Simon Jersey

We're happy to hear that you had a 1st class experience and that you find our products lovely. Thank you for your feedback!
The SJ Team

Rated 2 out of 5 stars

Usually quick with delivery but I still…

Usually quick with delivery but I still haven’t received my product yet.

26 March 2026
Simon Jersey logo

Reply from Simon Jersey

We appreciate your feedback , I can see that your parcel was delivered to the address given on the 27th March @ 13.04. Please reach out to our customer service team on customersupport@simonjersey.com if you need any further assistance.
The SJ Team

Rated 1 out of 5 stars

Still haven’t received parcel orders on…

Still haven’t received parcel orders on the 24 Matchvand my messages being ignored🥹

24 March 2026
Simon Jersey logo

Reply from Simon Jersey

We are very sorry your parcel hasn't arrived, I can see that you have emailed us on the 7th April @ 3.42pm. We do have a response timeframe of 2-3 working days to respond to emails. However I can see that one of the team has replied to your email today @ 10.57 to help resolve this issue.
The SJ Team

Rated 4 out of 5 stars

Quick and efficient

I got my order in very reasonable time for an overseas delivery. But navigating and ordering on the website is painful...

24 March 2026
Simon Jersey logo

Reply from Simon Jersey

We appreciate you taking the time to share your feedback. We're happy the order arrived quickly. I will pass your feedback onto the web team for review.
The SJ Team

Rated 1 out of 5 stars

Quality not good

Quality not good

24 March 2026
Simon Jersey logo

Reply from Simon Jersey

We are sorry to hear you are not happy with your clearance jacket. You are welcome to return your purchase to us within 30 days of receipt should you wish.
The SJ Team

Rated 5 out of 5 stars

Fab trousers

Fab trousers

18 March 2026
Simon Jersey logo

Reply from Simon Jersey

We appreciate your feedback and are glad that you are happy with your purchase
The SJ Team

Rated 3 out of 5 stars

Very very light weight material marks…

Very very light weight material marks very easily

20 March 2026
Simon Jersey logo

Reply from Simon Jersey

We appreciate your feedback and are sorry the material marks easily and is very lightweight. We will pass this onto the product team to review.
The SJ Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look