Uniform Advantage Reviews 

363
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers had a great experience with this company. Customers consistently praise the wide selection of brands, styles, and colors, making it easy to find suitable products. Many highlight the excellent quality of the scrubs, noting their comfort, durability, and ability to withstand washes. The ordering process is often described as easy and efficient, with fast shipping and timely delivery. However, some customers noted issues with orders, such as missing or incorrect items, significant delays, and backorders. A few also found quality inconsistent, citing sizing discrepancies, fading, thin fabric, or faulty zippers. Additionally, some reviewers were not happy with the return process, mentioning hassles or unexpected exchange charges.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and variety, with many reviewers praising the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent fabric and overall high... See more

Order

People report ambiguous experiences with order, with many customers praising the easy ordering process, fast... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Price

Consumers find price to be ambiguous, with many reviewers appreciating the affordability, fair pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uniform Advantage has a very wide selection of brands and styles that is one reason why I like them so much. Ordering is easy and shipping is fast the quality of the scrubs are just great. I haven't b... See more

Company replied

Rated 5 out of 5 stars

UA has many options and affordable prices for scrubs. Unfortunately, these essential uniforms are often very pricey and unaffordable. However, UA runs sales & promotions often, so you don't break the... See more

Company replied

Rated 5 out of 5 stars

Ordered scrubs for employment (2sets) they were a bit too large -so right away started a return. It would actually end up being an exchange- downsized the top/bottom and placed new order. Free shippin... See more

Company replied

Rated 5 out of 5 stars

I was a FIGS only girl now I'm a UA only girl, the scrubs are nice comfortable and reasonably priced. They have all the name brands, lots of colors and delivery is fast except when it's a sale but tha... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store
  3. Work Clothes Store

Written by the company

Shop our exclusive collection of UA scrubs and vast assortment of brand name nursing uniforms with ease. Order a catalog today or shop 24/7 online now.


Contact info

4.1

Great

TrustScore 4 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(363)

322 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy return

14 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Ria,

Thanks so much for your review! We're happy to hear your return was easy and smooth.

We appreciate your support!

Rated 1 out of 5 stars

Horrible Customer Service and Order Handling

Zero stars. I placed an order in December 2025. I was informed at the end of the day on a Friday in late February 2026 that my items were on backorder. I was given 48 hours to respond with a replacement. I responded Monday morning (next business day) with an alternative option. Then I was told my order shipped out anyway. I asked what was shipped and was told one jacket out of seven. I was charged for the entire order - over $400. I reached out to request a refund for the jackets not shipped. I was told no refund and that most of my order shipped. I am left with more questions than answers. The customer service is horrendous. I have no idea what I paid for or will receive. I will not be using Uniform Advantage ever again. What an awful experience.

2 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

We’re truly sorry to hear about your experience and understand how frustrating and confusing this must have been. This is not the level of service we want any customer to receive, and we appreciate you bringing it to our attention.

We would like to review your order details and work toward a resolution as quickly as possible. Please contact the Uniform Advantage Customer Care team with the following information so we can investigate:

• Your order number
• The email address used to place the order
• The phone number associated with the order

Once we receive this information, we will review what occurred and follow up with you directly to help resolve the issue. Thank you for giving us the opportunity to make this right.

Rated 1 out of 5 stars

I asked for an exchange and I never received it

I asked for an exchange and I never received it and I got a refund 10 days after you guys received my order. Don’t say you do exchanges if you don’t actually do exchanges

2 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

We’re very sorry for the trouble you experienced and for the frustration this caused. That’s not the experience we want for our customers, and we truly appreciate you bringing it to our attention.

If your original order was impacted, we invite you to place a new order using the link below — it includes free shipping for your purchase:
https://www.uniformadvantage.com/?REFCODE=UAEXVVVTUS6

If you would prefer assistance placing the order or would like us to review your situation further, please contact the Uniform Advantage Customer Care team. We’re here to help:

• Customer Care: 1-800-283-8708
• Contact form: https://www.uniformadvantage.com/contact-us

• Live chat available on our website

We’d welcome the opportunity to assist you directly and help make this right.

Rated 1 out of 5 stars

Worst and cheap products you could ever…

Worst and cheap products you could ever find their customer service is awful also. A bunch of liars dont meet deadlines made me wait almost 2 months for my order just to mess up the logo and everything. The fabric and everything was cheap. AVOID!!!

21 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

We’re truly sorry to hear about your experience and understand how disappointing this must have been — especially after such a long wait. This is not the level of quality or service we strive to provide, and we appreciate you bringing these concerns to our attention.

We would like to review what happened and work toward a resolution. Please contact the Uniform Advantage Customer Care team and provide:

• Your order number
• The email address used to place the order
• The phone number associated with the order

You may reach us here:
• Customer Care: 1-800-283-8708
• Contact form: https://www.uniformadvantage.com/contact-us

• Live chat available on our website

Once we receive your details, we’ll investigate and follow up to assist you further. Thank you for giving us the opportunity to make this right.

Rated 5 out of 5 stars

Excellent customer service Thank you!!!

28 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with our team — feedback like this truly means a lot to us.

We appreciate you choosing Uniform Advantage and look forward to serving you again in the future. If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Thank you for the prompt notification…

Thank you for the prompt notification concerning my package.

28 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thanks so much for the great review! We’re glad you received your package notification quickly. We truly appreciate you choosing us.

Rated 5 out of 5 stars

Customer service care

Great customer service care and responsive time

24 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for your kind words! We’re glad you had a great experience with our customer service and response time. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Shopping was easy & shipping was fast.

27 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you for your kind feedback! We’re so glad your shopping experience was easy and that your order arrived quickly. We truly appreciate your support.

Rated 5 out of 5 stars

I'm very amazed how scrubs comes in

I'm very amazed how scrubs comes in Brand New
Plastic packaging. It shows me Fresh Brand Newly Made.
I'm a long time Customer of Uniform advantage.
Mosr of scrubs in my closet, ordered online thru
Uniform advantage website.

23 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Lani Loy,

Thank you for your review! We’re glad to hear the scrubs arrived in excellent condition and that you’ve had a great experience ordering online with us. We truly appreciate your loyalty and look forward to serving you again!

Rated 5 out of 5 stars

I bought my uniforms online

I bought my uniforms online, and the size was perfect. They arrived on time, it gives me the security to buy again

11 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Flor,

Thank you for taking the time to share your experience! We’re delighted the sizing was perfect and your order arrived as expected. Your trust means a lot to us, and we hope to continue providing you with quality products and reliable service.

Rated 5 out of 5 stars

Great quality

From the quality to the price of each of the designs I’ve purchased have been amazing!

23 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Tishell Morris,

Thank you so much for your kind words! We’re thrilled to hear you’ve loved both the quality and value of our designs. Your support truly means the world to us!

Rated 5 out of 5 stars

I love UA

I love UA, most of my scrubs are from here and I especially LOVE the Easy Stretch line! Definitely recommend!

21 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Sarah Marcial,

Thank you so much for your support! We’re so happy you love the Easy Stretch line and truly appreciate the recommendation!

Rated 5 out of 5 stars

I can always find what I want or need…

I can always find what I want or need in so many different brands and varieties. I can easily return things if I need to.

13 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Kim Abott,

Thank you! We’re so glad you’re finding what you need and that returns have been easy and convenient. We appreciate your support!

Rated 4 out of 5 stars

Well I love ordering from UA they have…

Well I love ordering from UA they have some beautiful uniforms and they arrive on time. Sometimes the price can be a bit high so that’s why I buy when I can I’m a CNA and i’m on a budget.

20 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Melinda Jones,

Thank you so much for your kind words! We’re so glad you love our uniforms and that they arrive on time.

We truly appreciate the important work you do as a CNA, and we’re grateful for your support. Be sure to watch for sales and special offers; we’re always happy to help you save when you can!

Rated 5 out of 5 stars

Great service

Great service. I received prompt response to my question. Thank you.

19 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Henry Sienkiewicz,

Thank you so much for your kind words! We're glad we could provide a prompt response and assist you quickly. We truly appreciate you taking the time to share your experience and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great customer service

Great customer service. Quick responses. I’m very happy, thank you

18 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Sam MacGillivray,

We appreciate your feedback and are happy to know you had a great experience. We look forward to assisting you again!

Rated 5 out of 5 stars

Always order my scrubs from UA

Always order my scrubs from UA. They are ALWAYS true to form. Prices are reasonable. The best place to get comfy scrubs is UA.

18 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for the kind words! We’re thrilled to hear that your scrubs consistently fit true to form and that you find them comfortable and reasonably priced. Providing dependable quality and value is exactly what we strive for, so your feedback truly means a lot to our team. We appreciate your continued support and look forward to keeping you comfy on every shift!

Rated 1 out of 5 stars

This company is a fraud I have not…

This company is a fraud I have not received my refund I will now be seeking legal action against this company please do not allow this company to trade

15 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Tracie,

We’re truly sorry to hear about your experience and understand how frustrating it can be when you’re waiting on a refund. Please know that we take concerns like this very seriously and would never want any of our customers to feel this way.

Refunds typically take 5–10 business days after processing to appear on your bank statement, depending on your financial institution. If you have not yet received your refund, we would like the opportunity to review the status for you right away.

To better assist you, please contact our Customer Service team at 800.823.8708 or email us at custserv@uniformadvantage.com with your order details. Once we have your information, we can investigate further and provide an update as quickly as possible.

You can also start a chat here:

https://www.uniformadvantage.com/contact/

We appreciate the chance to make this right and look forward to assisting you.

Rated 5 out of 5 stars

Comfortable and vibrant.

The scrubs are soo comfortable and the colors are vibrant. The material is excellent and last forever. My favorite shop.

10 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Jocelyn Harrod,

Thank you so much! We’re so happy you love the comfort, colors, and quality. It means a lot to be your favorite shop!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Quality products

11 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Robin Buckalew,

Thank you for your kind words! We're glad you were happy with the fast delivery and product quality. We truly appreciate your support and look forward to serving you again.

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