Uniform Advantage Reviews 

363
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 303 reviews, reviewers had a great experience with this company. Customers consistently praise the wide selection of brands, styles, and colors, making it easy to find suitable products. Many highlight the excellent quality of the scrubs, noting their comfort, durability, and ability to withstand washes. The ordering process is often described as easy and efficient, with fast shipping and timely delivery. However, some customers noted issues with orders, such as missing or incorrect items, significant delays, and backorders. A few also found quality inconsistent, citing sizing discrepancies, fading, thin fabric, or faulty zippers. Additionally, some reviewers were not happy with the return process, mentioning hassles or unexpected exchange charges.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and variety, with many reviewers praising the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent fabric and overall high... See more

Order

People report ambiguous experiences with order, with many customers praising the easy ordering process, fast... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Price

Consumers find price to be ambiguous, with many reviewers appreciating the affordability, fair pricing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Uniform Advantage has a very wide selection of brands and styles that is one reason why I like them so much. Ordering is easy and shipping is fast the quality of the scrubs are just great. I haven't b... See more

Company replied

Rated 5 out of 5 stars

UA has many options and affordable prices for scrubs. Unfortunately, these essential uniforms are often very pricey and unaffordable. However, UA runs sales & promotions often, so you don't break the... See more

Company replied

Rated 5 out of 5 stars

Ordered scrubs for employment (2sets) they were a bit too large -so right away started a return. It would actually end up being an exchange- downsized the top/bottom and placed new order. Free shippin... See more

Company replied

Rated 5 out of 5 stars

I was a FIGS only girl now I'm a UA only girl, the scrubs are nice comfortable and reasonably priced. They have all the name brands, lots of colors and delivery is fast except when it's a sale but tha... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store
  3. Work Clothes Store

Written by the company

Shop our exclusive collection of UA scrubs and vast assortment of brand name nursing uniforms with ease. Order a catalog today or shop 24/7 online now.


Contact info

4.1

Great

TrustScore 4 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(363)

322 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

UA are great to do business with

UA are great to do business with! They help with any problems you may have and get back to you in a timely, professional manner. 😊 and are also my favorite scrubs!

17 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Helena,

Thank you so much for your kind words! We’re thrilled to hear you’ve had a great experience working with us. Providing timely, professional support is always our goal, and it means a lot to know we’ve met your expectations. We’re also so glad our scrubs are your favorite; your support truly means everything to us!

Rated 1 out of 5 stars

This company is awful

This company is awful! They don't cover return shipping costs and I KNOW that deters potential customers. I will never order from them again.

16 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Customer,

Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experience has been frustrating, and we appreciate the opportunity to address your concerns.

If you’re experiencing an issue with your recent order, we’d be happy to help. If you wish to return or exchange your items, there isn’t any cost for the return itself. You have three options to send your items back to us: you can use the FedEx return label for a $8.99 fee, return the package using your own carrier, or return your items at a local store near you to avoid any shipping costs. You can find a store near you here:

https://www.uniformadvantage.com/stores/

There are also times when we waive the return label fee on a case-by-case basis, so we encourage you to contact our customer service team so we can review your order and assist further. You may contact our customer service team at 800.283.8708, email us at custserv@uniformadvantage.com or you can start a chat here:

https://www.uniformadvantage.com/contact/

Additionally, we provide a detailed size chart with measurements for our scrubs, and we recommend customers reference it before purchasing to help ensure the best fit and reduce the need for returns. You may learn more about our size charts here:

https://www.uniformadvantage.com/sizing-information.html

We truly value your feedback and hope to have the opportunity to make this right.

Rated 2 out of 5 stars

Disappointed

Again, didn’t get all items and ordered petit only in pants and they were all regulars except for one pair and didn’t care for material on printed scrub tops and yellow scrub pants. Long scrub skirts too long. Not at all pleased with this order! Ugh!

6 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Karen Sanborn,

We are really sorry to hear that this order didn’t meet your expectations. We understand how frustrating it must be to receive items that aren’t the sizes you ordered, especially when you were specifically looking for petite pants. It’s also disappointing when the material or fit of items like the scrub tops and skirts isn’t what you hoped for.

We’d truly like the opportunity to look into this and make things right for you. If you’re able, please reach out to our Customer Service team with a few more details about your order (such as your order number and which items were incorrect). That will help us review what happened and find the best way to assist you. You can call us at 800.283.8708, email us at custserv@uniformadvantage.com or you can start a chat here:

https://www.uniformadvantage.com/contact/

Thank you for bringing this to our attention, and we hope to hear from you soon so we can help resolve this for you.

Best regards,

Rated 1 out of 5 stars

The quality of the jacket is not good

The quality of the jacket is not good. It started ripping off on the arms

11 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Daniela Diko,

Thank you for taking the time to share your feedback. We’re really sorry to hear that the jacket started ripping at the arms—that’s certainly not the quality we want our customers to experience.

We’d be happy to make this right for you. Please reach out to our customer service team, and we’ll gladly arrange either a replacement or a full refund for you. Our team will make sure this is honored and taken care of as quickly as possible. You may contact us at 800.283.8708, email us at custserv@uniformadvantage.com or you can start a chat here:

https://www.uniformadvantage.com/contact/

Thank you for bringing this to our attention, and we appreciate the opportunity to resolve this for you.

Best regards,

Rated 5 out of 5 stars

A gift to myself.

The digital route was the most effective approach. I was patient and well-informed in my search. Following years of making do with what was available, I opted for Uniform Advantage. I located just what I wanted and am thoroughly pleased with my choice.

1 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for sharing your experience! We’re delighted to hear that the digital route made your search easy and effective, and that you were able to find exactly what you were looking for with Uniform Advantage. It means a lot to know you’re thoroughly pleased with your choice. We truly appreciate your support and look forward to serving you again! 😊

Rated 4 out of 5 stars

It's easy to buy and pay for

It's easy to buy and pay for, and the customer service line answers your questions and helps you efficiently.

6 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you for your wonderful feedback! We're glad to hear that the purchasing process was easy and that our customer service team was able to answer your questions and assist you efficiently. We truly appreciate your support and look forward to helping you again in the future! 😊

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, great prices, very soft comfortable feel light weight good quality

20 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you for your great feedback! We're thrilled to hear that you enjoyed the fast shipping, great prices, and the soft, lightweight comfort of our products. It means a lot to know you're happy with the quality. We truly appreciate your support and look forward to serving you again soon! 😊

Rated 5 out of 5 stars

The price and quality of butter soft…

The price and quality of butter soft original scrubs is top notch

2 February 2026
Unprompted review
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Reply from Uniform Advantage

Thank you for your wonderful feedback! We're delighted to hear that you find the Butter-Soft Originals scrubs to be top-notch in both price and quality. Providing comfortable, high-quality scrubs at great value is exactly what we strive for. We truly appreciate your support and look forward to serving you again! 😊

Rated 5 out of 5 stars

great service

great service
fast

8 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you for your kind words!
We’re delighted to hear that you had a great experience with our service. Providing excellent support to our customers is always our top priority, and your feedback truly means a lot to us. We look forward to serving you again soon!

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Embroidery issue resolved quickly and hassle free

Had an issue w embroidery font and placement. Customer service responded right away and had it fixed with a new item ordered in days.

6 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you for sharing your experience! 😊 We’re glad our customer service team was able to respond quickly and resolve the issue with the embroidery font and placement. It’s great to hear that the replacement was arranged promptly. We truly appreciate your feedback and are happy we could make things right!

Rated 5 out of 5 stars

Great customer service with a smile.

Great customer service with a smile.

2 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Jennifer Stong,

Thank you for your kind feedback! We're happy to know our team could provide great service and make your experience a positive one.

Rated 1 out of 5 stars

Price is incorrect

The shirt is on sale on your website for$ 16.00 dollars, not $30.00!!!!! Plus you said I'd receive an additional 20% off. I don't want it if it's $30!!

6 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Teri Hattendorf,

Thank you for sharing your feedback, and we’re truly sorry for the frustration and confusion this situation has caused.

After reviewing your order, we can see that the original item (CK856CGKT XL) was unavailable, so it was replaced with CK856CGKT 2X. The replacement item is currently on clearance for $11.65, and that is the price that was charged for it. At this time, we were unable to locate a recent order showing a scrub top priced at $30.

We completely understand your concern and would really like the opportunity to look into this further for you. If you’re seeing a $30 charge, please feel free to reply to this review with more details or contact our customer service team so we can review the charge with you and help resolve this as quickly as possible. You can contact us at 800.283.8708, email us at custserv@uniformadvantage.com or start a chat here:

https://www.uniformadvantage.com/contact/

We truly appreciate you bringing this to our attention and look forward to assisting you.

Best regards,

Rated 5 out of 5 stars

I only order from Uniform Advantage

I only order from Uniform Advantage. They have my hard to find size. The scrubs fit perfectly. Good quality fabrics.

10 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Bobbie,

Thank you for your kind review! We're so glad to hear the scrubs fit perfectly and that you're happy with the quality. We truly appreciate your support!

Rated 1 out of 5 stars

DISGUSTING…

If you value your money and care about what you wear DO NOT ORDER FROM A UNIFORM ADVANTAGE. THEY HAVE THE WORST CUSTOMER SERVICE. THEIR WEBSITE DESCRIPTIONS DO NOT MATCH THE PRODUCT. DISGUSTING!!!!

5 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Kana Dumas,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience left you feeling frustrated. That’s never the experience we want for our customers, and we appreciate the opportunity to address your concerns.

We’d like to clarify a few details about the item you referenced. The product page for the WhisperLite Women’s Eris 5-Pocket Zip Front Adjustable Waist Scrub Jacket describes the jacket as having five pockets total: two large handwarmer pockets, one phone pocket, one small items pocket, and one small zippered sleeve pocket. You can review the full item description here:

https://www.uniformadvantage.com/whisperlite-women-s-eris--5-pocket-zip-front-adjustable-waist-scrub-jacket/WL4241.html

We also want to mention that according to our return policy, embroidered items are normally not eligible for return or refund, since they are customized specifically for the customer.

That said, we understand how disappointing it can be when a product doesn’t meet expectations. As a one-time exception, we are processing a refund for your order to help resolve this situation. You can expect to receive your full refund in the next 5 to 10 business days.

Your feedback is important to us, and we’re always working to improve both our product information and customer experience. Thank you again for bringing this to our attention.

Best regards,

Rated 1 out of 5 stars

I ordered 5 Cherokee scrub tops that…

I ordered 5 Cherokee scrub tops that felt absolutely horrible, so rough! Definitely not what I’ve been buying for years!
So I put them in the bag they came in in the original packaging, never opened, except the one and I put it back. Started the return process and dropped it at a FedEx location the same day!! The package arrived back to them and they keep saying it will be 48 additional hours past the original 72 to process the package that btw I have the FedEx delivery confirmation on. So I know when it arrived. Just give me my money back!! Definitely don’t recommend buying anything from here!!

23 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Belinda Mills,

We’re truly sorry to hear that you were disappointed with the quality of the scrubs you received. We understand how frustrating it can be when a product you’ve trusted and purchased for years doesn’t meet your expectations, and we sincerely apologize for the experience this caused.

We also understand your concern regarding the return. Your package was received at our facility on March 2nd. Returns are processed in the order they are received, and once they arrive it can take an additional 2–3 business days for them to be opened, inspected, and fully processed in our system.

We appreciate your patience while this was being completed. Your refund has now been processed in the amount of $117.37. Depending on your financial institution, it may take 5 to 10 business days for you to see the refund.

Thank you for bringing this to our attention, and again we’re very sorry for the inconvenience and frustration this situation caused. If there is anything further we can assist you with, please don’t hesitate to reach out to our team.

Best regards,

Rated 5 out of 5 stars

Professional

Professional

4 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Ashley Lenhen,

Thank you for your feedback. We appreciate your support and look forward to welcoming you again.

Rated 5 out of 5 stars

Great customer service

Great customer service. Items arrive quickly.

22 January 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Tifanny,

Thank you for your kind review! We’re glad you enjoyed our customer service and fast delivery. We appreciate your support.

Rated 5 out of 5 stars

Great Customer Service!

We received a jacket with a faulty zipper. After contacting UA, they sent a new one out free of charge. That is great customer service! Thank you UA!

25 February 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Thank you so much for taking the time to share your experience!

We’re glad we could quickly get a new jacket out to you and resolve the issue free of charge. Standing behind our products and making things right is always our priority.

Your kind words truly mean a lot to our team. Thank you for choosing UA — we appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

This was my first time purchasing…

This was my first time purchasing through UA and I’m so happy I decided to go with them. I received updates on my order regularly and my items arrived within an appropriate timeframe. There’s so many options to choose from as well so I plan on ordering again.

1 March 2026
Unprompted review
Uniform Advantage logo

Reply from Uniform Advantage

Dear Cassidy Morgan,

Thank you so much for your kind words! We’re thrilled your first experience with UA was a great one and that you felt well-informed throughout the process. We truly appreciate your support and can’t wait to serve you again soon!

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