Unified Payroll has been a reliable service for many of my transactions. Despite some initial issues, they have shown improvements, especially with the speed and efficiency of processing payments. Com... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After talking to Joanne, I felt I should revisit my review. I guess I was bitter with all what has been happening and ended up blaming all parties involved. Joanne made me see the good part you played... See more
Company replied
I still have my holiday money with unified and their phonelines aren't working. The just stopped existing after the "reported having a security breach at their bank". Terrible lies, its past six m... See more
Very reliable, staff quite helpful and payments quite prompt. Only if it could be clarified on the payslip which days/ dates I am being payed gor other than just the total hours as this helps me ke... See more
Company details
Written by the company
Unified Payroll is one of the UK's leading PAYE (Pay as you earn) umbrella companies, offering a hassle-free payroll service for contractors, freelancers and recruitment agencies. Based in Basildon, Essex, our experienced team and expertise allow us to work with any contractor, agency or company in the UK. We are a compliant umbrella payroll company, meaning we are professional and punctual following HMRC guidelines, AWR (Agency Workers Regulations) and IR35 legislation.
Contact info
Unit 13 , Ilford Trading Estate, Paycocke Road, SS14 3DR, Basildon, United Kingdom
- 01268669979
- sales@unifiedpayroll.co.uk
- unifiedpayroll.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unified Payroll has been a reliable…
Unified Payroll has been a reliable service for many of my transactions. Despite some initial issues, they have shown improvements, especially with the speed and efficiency of processing payments. Communication through text and email keeps you updated, which is reassuring. After speaking with Joanne, I appreciate the assistance they provided during my transition. There is room for improvement, particularly with ensuring their phone lines are operational and addressing any lingering issues promptly. Overall, Unified Payroll is a company I would consider recommending due to their consistent efforts. 4 stars.
I still have my holiday money with…
I still have my holiday money with unified and their phonelines aren't working. The just stopped existing after the "reported having a security breach at their bank". Terrible lies, its past six months now and this should have been rectified.
For anyone who hasn't been paid for a job yet, you can join a different umbrella company and submit your timesheet there to get processed and paid.
Liquidation scam. Bb. Liquidation sca What an absolute scam making out bank
What an absolute scam making out bank investigation whilst running off with hard working peoples money put them in all sorts of financial difficulties all the Time knowing they were going into liquidation someone with any ounce of decency needs to be held responsible and give the money back.
AVOID AVOID AVOID they are scammers…
AVOID AVOID AVOID they are scammers they have been sending emails saying they are having problems with their bank so they can’t pay since the 16th of September, now the have gone quiet and not even answering their phones
Avoid this company at all cost they…
Avoid this company at all cost they have practically stollen peoples money and they have been lying it’s a security issue with Barclays Bank they were sending patronising emails everyday for about two weeks saying they will pay our money soon but even those emails have stopped!!they are scammers!!AVOID!!
Absolutely shabby company.
Absolutely shabby company.
Poor communication. Essentially they have stolen our money.
I would encourage taking the matter to Acas, in order to address this.
Unified Payroll gone bust
My agency has just told me Unified Payroll has gone bust. That's robbery, why continue accepting people's wages and salaries when you know your company is failing.
This umbrella company is a complete…
This umbrella company is a complete scam! They have held my Money for over 2 weeks claiming they have an issue with Barclays Bank. The agency to have paid them yet wenzel sends patronising emails daily like we are mediocres! I need my money 2 weeks ago! I’m fed up of this nonsense! It’s all the government’s fault adding these fraudulent middlemen!!!
Biggest scammers
Biggest scammers. Please stay away from them. You will work and they will not pay you. They don’t answer their phones and they will use the same excuse technical problems and they will never rectify it. Very bad communication I’m so much disgusted with their service
No principles
They claim to have had a problem with the bank. What company does not have a contingency plan for such situations. Bad communication. The owner has not even said anything he keeps sending the poor assistants and receptions to face the people. Direct debits are bouncing. Beneficiaries are being let down. People going into depression. I just spoke to my colleague she is not in a good space. Worried for her life. I’m also not happy at all. Not in a good space as well.
0/5 stars
I was supposed to receive my pay Tuesday and was only told that they are having 'technical issues' after my pay was due, even though the problems started the previous Friday. Trying to get any details about the 'technical' problem has been useless and deeply frustrating. The uncertainty of not getting paid on top of an already stressful job has been really difficult
Have not been paid for past two weeks
Have not been paid for past two weeks, some weird excuse about server error with Barclays, they won't say what exactly. My agency admits it's all very strange, hope they are not going to run with all the money that they currently hold.
This company will hold you hostage…
This company will hold you hostage against your money. All lies about bank systems not working apparently. Probably pay themselves with your money. They will not answer your calls. Avoid AT ALL cost !!
Supposed to be paid Friday
Supposed to be paid Friday, still not been paid, apparently a bank security threat, nothing on Google anywhere, nobody answers phone, stolen money essentially. Avoid at all cost!!
Very bad communication with this…
Very bad communication with this company work with an agency haven’t gotten pay for 3 days now communication came out at 16:00 when you should have already received your salary.
Excellent
Excellent, I'm very happy with your service, payments are always made on time, I would recommend anyone

Reply from Unified Payroll
Satisfied with your service
Satisfied with your service. The company have excellent communication with clients

Reply from Unified Payroll
Positive & Happy customer
I ve been with you for some time now and I get every reason to say that you services has been spot on. I get all my transactions do straight with any hassles and am proud to associate with this bank and will be happy to recommend it to all my friends
Thanks for the great innovation you have brought to the banking sector I hope you carry on the great work!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







