NannyPaye Reviews 397

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have used NannyPaye for almost 9 years and always have had excellent service. Having the weekly payment, pension and HMRC taken care of for our housekeeper has been seamless. Reminders are always s... See more

Rated 5 out of 5 stars

NannyPaye were always efficient and clear in their explanations and assistance. I couldn't fault them. They answered every question clearly and I always felt truly supported by them. Impeccable servic... See more

Rated 5 out of 5 stars

The team at NannyPaye looked after my business (circa 60 full time and hourly paid employees) for over 8 years, as well as my private employee for many years. I can honestly say, their service is sea... See more

Rated 5 out of 5 stars

I've been using the service for a year now, never had any issue. Staff are friendly, easy to talk to, and alway happy to anwser your questions and concerns. Highly recommend! P.s. A late compliment... See more

Company details

  1. Payroll Service
  2. Payment Service
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

NannyPaye provides everything you need as an Employer of a nanny, housekeeper or other domestic staff. Our all encompassing service meets all of your legal obligations for payroll and pension, as well as contracts and employment and advice in all aspects of being an Employer or a nanny, housekeeper or other domestic staff. We are here to guide you through the whole process (or in reality, just do it all for you).


Contact info

4.8

Excellent

TrustScore 5 out of 5

397 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Use them for peace of mind

I have used NannyPaye for almost 9 years and always have had excellent service. Having the weekly payment, pension and HMRC taken care of for our housekeeper has been seamless. Reminders are always sent out for the HMRC payments. When employee issues have arised NannyPaye provided advice and support, as well as consulting with the legal team to be sure that all procedures are lawful. With NannyPaye you have peace of mind that you as an employer are supported, and your employee has assurance that their needs and rights are also protected. Thank you, NannyPaye for years of responsible service!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

NannyPaye: Impeccable

NannyPaye were always efficient and clear in their explanations and assistance. I couldn't fault them. They answered every question clearly and I always felt truly supported by them. Impeccable service and sincere gratitude.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

We've been working with NannyPaye for several years and they are always very responsive, friendly and provide a great service. I would highly recommend them.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good service …

We’ve used the firm for over 10 years and have found the service to be excellent. I’d definitely recommend Nannypaye.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

professional and reliable

As a nanny, I really appreciate how clear and professional NannyPaye are. My payslips arrive in advance of payday, everything is easy to understand and I never have to chase for my pay. It makes such a difference knowing it’s being handled professionally, it lets me focus on the children without worrying about the admin.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t be easier

NannyPaye have taken all the stress out of employing a nanny. Everything from payslips to pensions is handled so efficiently, and the team are always quick to help if I have a question. It’s such a weight off my mind - I honestly don’t know how we’d manage without them

10 December 2024
Unprompted review
Rated 5 out of 5 stars

NannyPaye has been a lifesaver!

NannyPaye has been a lifesaver! They take all the stress out of nanny payroll and make everything simple and seamless. Friendly, professional, and always quick to help - highly recommend!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

These Guys are absolutely first class…

These Guys are absolutely first class in everything they do , communication is second to none and we can’t thank them enough for going the extra mile when we need them. Great company, great people and great service

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable

I have used NannyPaye for several years, fantastic team who help with any queries swiftly, always prompt and extremely reliable.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Not recommend

* been told by the company to remove.
This is my opinion:
As a nanny please avoid this company!
Their contract is extremely unfair on the nanny's side, also gives out very questionable advise on wages.

They are not up to standard on nanny shares.
I would not and will not recommend this company now or in the future.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Accurate

Accurate, timely, polite payroll and compliance for more years than I care to remember! Highly recommended.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Professional, value for money and transparent.

The team at NannyPaye looked after my business (circa 60 full time and hourly paid employees) for over 8 years, as well as my private employee for many years. I can honestly say, their service is seamless, value for money and of excellent quality.
In today's world when professional services are pretty much hit and miss, I recommend NannyPaye without any hesitation.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Magical Service!

NannyPaye is reliable and professional. They are friendly, patient and trustworthy. Willing to help under stressful conditions. When HMRC credited my tax payment for the wrong quarter and sent me a demand for it, I spent ages trying to contact HMRC with no luck. One call to NannyPaye, and they handled it within a day. Sorted. Really appreciate this organisation!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Worry free service!

They give you all the information you need, answer emails right away and take care of absolutely everything payroll related even when we had an audit. Staff is patient, polite and knowledgeable.

31 March 2025
Rated 5 out of 5 stars

Great customer service

Very quick to reply to email enquiries and a very professional service offered.
Feels a lot more personal than some other payroll companies I’ve used in the past.
Highly recommend.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and responsive service…

Excellent and responsive service provided.

We have just signed up with Nanny PAYE and it has been excellent so far. Very responsive to any questions and great value for money.

20 February 2025
Unprompted review

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